Mattress Firm Buckhead Square

Kiana was fantastic to work with. She was patient and knowledgeable. I was in and out in half an hour with a mattress that I look forward to sleeping in. I would refer a friend here. :)

Wonderful customer service and wonderful prices. The salesman there went out of their way to give me a superlative customer service experience. I couldn’t recommend a place more then I do this one. Will definitely have my future business!

Great experience buying from Matress Firm. The store is well laid out and the sales people are very knowledgeable. Carl is an outstanding salesman, he doesn’t try and oversell you but instead is informative and knowledgeable and helps you make the decision on your own, and in the end I bought the most expensive mattress because I didn’t feel like I was being pushed into buying it. Delivery was on time and quick. Very Easy experience!

I needed a full sized mattress to switch my toddler to his «big boy» bed. Rodney helped me find the perfect bed for my price point. He was very knowledgeable and helpful.

Although I left disappointed customer service was amazing! Rodney the store manager definitely worked with mr as much as possible and I will be back soon

Rodney the store manager was terrific. He was patient, knowledgeable and exceeding my expectations

I really feel for people that work at a mattress store, it has to be one of the most boring jobs out there. At least they do have Internet access so they can shop online or browse the web while sitting there waiting for a customer to come in and buy a mattress or in our case a box spring. At least that is what the employees were doing yesterday when we walked into the store. I can’t say I blame them since that is basically what I do at work a lot myself.
The employees in this store were great at greeting us when we walked in and were very helpful when I told them we were just there to buy box springs. I’d give them 5 stars for customer service.
The reason this store only gets 3 stars is because it is just a showroom and they don’t keep mattresses and box springs in the store. We purchased some box springs to go with our new bed since we were switching back to a regular bed from a platform, but after buying the box springs from this store they said they didn’t have them in stock but could deliver the next day if we liked for $ 79. Wow, no thanks I just want cash and carry so we had to drive up to Alpharetta after leaving here to pick up the box springs that we just bought.