Kroger

Excellent customer care! Taddy in Customer care got great attitude. I forgot some stuff while I shopped here on Monday, went back on Wednesday and told about it, no questions asked. Asked me to pick the items and reduced it in the bill.
Also employees do care here and leave you alone to your shopping.

Kroger virgins, my girlfriend and I are (now) not. And we can definitely thank her newfound love for Rotel (a tomato and bell pepper concoction) mixed with Velveeta cheese. (Both things, I’ve never wanted or had.) She learned about this supposed magical dip during her most recent work potluck attended by mainly Southern folk the other day, and now she’s now obsessed.
But to what degree? Well, on our way back from Buford Highway, she couldn’t stop talking about this stuff so we stopped at this Kroger just to buy the ingredients. So YOLO, let’s check out this 2.5 star grocery store. lol. (Just kidding, I would never say YOLO. Ever. Haha.)
Look, I don’t want to find myself in the middle of the Publix vs. Kroger feud, but I thought this Kroger location was really nice. So nice that it fell notches above any Publix I’ve been to. (I’m an objective bystander, y’all. Please don’t shoot me.)
We asked a staff member — all smiles — where they stocked the Rotel, and he gladly showed us. Once we arrived, we stacked our basket with a couple cans and made our way to the aisle with the Velveeta cheese. (Gangsta!) On the way out, we picked up some La Croix and and Diet Coke for her. (Not so gangsta.)
Other observations:
PRODUCE: Everything seemed fresh and plentiful. They have a solid variety, everything from dino kale to fuji apples. I don’t have any complaints here.
MEATS: Didn’t have the best look at their packaged meats, but they seemed pretty conventional. Nothing gray or green there, though.
OTHER: There’s a second floor with alcohol. (Ballin’!) It’s also clean, and there’s a huge parking lot, too. Their rewards card is free, and you’ll get x% off of your purchases.
So you’re probably dying to know about the Rotel w/​Velveeta Cheese, right? Well, it was over-​hyped like this pummel Ronda Rousey gave to Bethe Correia (37 seconds? Damn! She needs to fight a cyborg, in order to challenge herself.), and my girlfriend’s snack taste is now in serious question.

This is the worst grocery store I’ve used in my adult life. I have lived in the townhouses next door for 3+ years — it’s barely a 5m walk — and yet I drive out of my way to avoid this place.
First, their head butcher is actually a moron. I ordered a tri-​tip. First, it took weeks for the order to even happen and I eventually had to ask the manager to personally make the order. The butcher lied to my face and the manager’s face as well saying he called me and left a voicemail when the meat was in and I even confirmed they had the correct number. Fast forward after 2 months of attempting to get some tri-​tip, I go in and am told it’s there! Yay! Except it’s cut into non-​uniform, useless pieces of fat and scrap. It’s not even tri-​tip. I was actually sold scrap. So I returned it… Some head butcher, huh?
Second, they are perpetually out of stock of basic things. There was a month where they didn’t have garlic. They frequently don’t have cream or butter. They are always out of vegetables and the workers are clueless if I ask if there are any in the back. I’m always told they no longer carry the item when it’s back a week or two later.
Third, did I mention the workers are clueless? They will stock and sell items that are visibly bad — like bolted cilantro or rotten chicken. Gross. Items will be messy and broken and expired a lot. Or moldy and destroyed.
Fourth, they randomly stop carrying things a lot. You’ll buy something regularly for months and suddenly they no longer stock it. It’s pretty infuriating especially because they aren’t weird items.
Don’t give them your money.

Kroger has great prices on packaged goods. They are typically 20% cheaper than Publix. That is a big deal because Publix and Kroger obviously buy their packaged products from the same companies but the mark up at Publix is more so that doesn’t benefit the consumer that benefits publix. On the flip side their produce and their meat is terrible. I only buy my meat and produce from Your DeKalb Farmers Market. I also like to use my Kroger Plus Card because I can get the points for gas. The only bad thing with that is that it can take a while to get points built up. When you do though, you can get a good deal on gas. Most of the gas stations are OTP though which doesn’t do me as much good living in Decatur. One last thing, the kroger bakery is terrible. Publix has them beat there but the farmers market baked goods are the best of all three.

I’ve been shopping at this Kroger since it opened as a Harris Teeter’s in the 1990s. It is amazing how over the years this store has become more and more rundown. It is the closest grocery store to our house, and it’s almost across the street from my office, but we now choose to shop at Publix. They are generally out of many items, and the store just looks dirty. It used to be top notch years ago. I went yesterday for what may be my final time. My wife had a list of a few items she needed and asked me to stop on the way home from the office. They had no spinach. In fact all the prepackaged lettuces were out. I had to get on my hands and knees to reach the last 2 cans of Hunts crushed tomatoes on the back of the bottom shelf (the Kroger brand was placed high though). They only had Kroger brand ricotta cheese. They had no Assiago cheese. Basically they were out of half my list. When I actually post a review of something online, it is definitely bad. I hate to see this since I used to love this store years back. Kroger corporate, either fix the problems or just shut down the store. It feels like shopping in Soviet Era Russia in there! Pathetic!

Happen to stop at this Kroger to pick up some fruit for my kids. The produce section is fully stocked, nice and clean. Both the employees working in the produce isle & the cashier asked if I needed help or if I found what I needed. Overall, a good experience at this location!

This Kroger is FOUL. I’ve been shopping there for the five months I’ve been in Atlanta, and two of the three times I’ve bought chicken it’s been completely rancid. I think there must be something wrong with their meat cooler.
My boyfriend has seen an employee not wash his hands.
Furthermore, the aisles are not intuitively organized. You’ll have the cereal aisle, then the cosmetics, then the snacks, then the home supplies, then baking or whatever.
This place is the worst.

I miss Kroger’s and this one is clean, full stocked, and the fruit always looks great.

Thoroughly wash any produce you may buy from here! Yuck! I saw an employee who sneezed on apples and grapes! I mean, bananas and avocados are protected by the peels, but apples and grapes are so delicate! I went to customer service and what a bad experience! Rude and annoying! And they aren’t 24 hours.

Rotten produce, terrible selection, empty shelves. If it wasn’t the closest store to my house I wouldn’t go. I wish the manager at the Toco Hills location would take over.

I love Kroger! This place has a great and friendly staff but please upgrade it! Please, please! I have lived up the road for 8 years and have seen many of the other area Krogers get major upgrades. This store remains awkwardly arranged and does not have the upscale feel of many of the other local Krogers! Five stars to get it done.

Kroger is the best grocery chain in town, and this one is the best of the best. The workers are super-​friendly and their prices are way better than Publix. If you live nearby, there’s just no good reason to shop anywhere else. If you love to waste money, then by all means, shop at Publix.

The aisles are too narrow!

I go here for the convenience, the selection is quite limited (no live lobster and don’t even think about most organ meats) but the staff is generally helpful and not so bad. THey used to be 24 hours but now are open until 1 am, which is usually late enough for my nocturnal self. Alcohol selection is pretty standard but don’t expect to find any ardbeg ugedail. International food (including cheese) is pretty much a joke and overpriced, but that’s expected given the location.

This kroger was clean and the staff was friendly. I found everything I needed and was out in a fair amount of time. This is my new main grocery store instead if the one on Ponce or Ansley.

Shopping at this Kroger is barely tolerable… not pleasant, not horrible, but do able. The ONLY reason to shop at this Kroger is the location. I definitely wouldn’t go out of your way to make a trip here. I do appreciate that it is open 24 hours and that there is ample parking. That is about it…
The fact that it is 2 stories is incredibly annoying (Do I get a basket so I can lug it up the stairs? Do I try to maneuver my cart into the elevator? Do I leave my cart downstairs and take the stairs only to hope that my selections from upstairs can easily be carried downstairs and that no one will take or move my cart while I am upstairs…).
As other reviewers have mentioned this grocery store is occasionally out of items you would think a grocery store could never be out of. The fruit selection is okay, the vegetable selection is lacking. Definitely don’t come here in search of ripe avocados or interesting salad greens that’s for sure.
The staff sometimes know where items are located, sometimes not. I’ve watched many a checker chuck a bag of apples down to the bagger (thanks for those bruises).
If you need groceries and live nearby this Kroger is an easy option — just don’t expect to leave in a good mood or to be inspired to cook after your experience here.

Convenience is why I go here on my drive back from work or walk back from school. I buy only my commercial products here: anything packaged, processed, and not fresh… such as chips! So, it looks like I’m a starving kid who only eats hot cheetos. Reason being, Kroger is sooooo expensive! My bill for a few items comes out to more than my entire months supply of food at a farmers market. Even if I splurged in whatever produce I may or may not need, my bill elsewhere will always be cheaper. Of course that is excluding other commercial grocery stores in the area.
Nonetheless, this place is never too busy, always clean, plenty if front and center parking, it’s weirdly organized, and I love how it’s 24 hours. And there’s a red box right in front too.
I walk here in the summer just to get an ice-​cream because I can :)

Grocery stores are so difficult to review. I don’t necessarily want people to pay that attention to me when I’m running into the store in my ugly boots and ponytail to pick up the one thing I forgot. And, thankfully, this Kroger leaves me alone!
I don’t mind the two-​story action. It’s kind of fun to go upstairs and look down on all the rows of food from above which offers a unique perspective on our industrialization of the food system, but that’s for another time, another place. Plus, the vegan stuff and the beer/​wine are upstairs so it’s perfect for me.
The produce can be a little off sometimes, but this is my go to 24 hour Kroger when I forget something from the Farmer’s Market. Not perfect, but fine in a pinch!

The produce at this Kroger is better than most, but the olive bar looked sad. I passed over my favorite grape leaves as they didn’t look like they’d survive being moved away from their container.
I always forget that the «health» food is upstairs, so I missed out on some of my Kroger favs.
Overall I’ve always found this location to be staffed with friendly people and very clean. Almost as good as Publix.
The pre-​snOmg crowd wasn’t too batty since it’s slightly out of the way.

Ivan S. explained why this is a two-​story Kroger. What it means, in practical terms, is that everything is in an unexpected place. You want cat food? Second floor. Light bulbs? First floor. Beer? Second floor. Other refrigerated stuff? First floor.
Not even the employees know where things are. I asked a young employee where to find ant traps, and he sent me to aisle 10. I wandered lonely as a cloud of bug-​bomb up and down the cleaning aisle. It would make sense to put it here, yes. But I had to wander back over to the registers to get a second opinion: aisle 7, where the school supplies are. Whiskey tango foxtrot!
Perhaps it’s just the claustrophobic and labryinthine architecture, but parking has never been an issue at this store. If you need to get groceries and simply must have a disabled-​parking space near the door, go to this one. There’s an elevator to the second floor.