Kroger

Worst customer service on the planet. There is a reason I don’t shop at this specific Kroger location.
1.) I go to the Starbucks counter to request a Grande Italian Roast– the girl says «We have Medium Roast Pike Place.» I said «I don’t understand– the sign says you’re brewing Italian Roast slso. May I have that?» The girl now with a major attitude says «We have medium roast. The Italian hasn’t been brewed yet.»
Ok fine– not a big deal. I ask for a Tall Pikes with Soy Milk. She gives me the Pike’s and I ask her for the Soymilk. With an attitude again she says «Oh. Well I’ll have to go get that.» (With major attitude). At that point it was taking everything in me not to tell her what I think of her attitude. I ask for skim, and she gives it to me like it’s a chore. Never again.
I go to grab a few groceries and go to the self checkout where next to me is a lady who is having problems with the self-​scanner (they can be very tempermental). The girl working the self-​scanners– same attitude! Like we’re putting her out by asking for help!!! She starts talking to the woman at the self-​scanner like she’s an idiot.
After that I left because their customer service desk wasn’t even open yet.
Kroger is very big on Customer Service– I get great service at the Briarcliff and Ansley locations but you can forget the Caroline St one! Attitude central there. It’s a shame, too, because it’s a very nice store.
The employees need attitude adjustments and a lesson in politeness.
Never again.

Ethnocentric culture replete with angry, miserable employees, wailing hip-​hop blasting throughout the store, and a strong vibe that customers are truly not welcome. Shockingly filthy.

This Kroger continues to just get better and better.
They recently did an overdue and major renovation and added a few additions as well to the right side of this store when you walk through the front doors. First thing you notice is the addition of the Starbucks which I really appreciate because I have not run into any long lines or have had to wait for more than a few minutes.
So, while waiting for a prescription to be filled from their pharmacy department, I took advantage of the Starbucks and ordered my usual grande café latte. And I was even given a sample of their white chocolate mocha frappucchino. How could I pass that up? –I think not.
While sipping on my latte and waiting for less than the 15 minutes it took to pick up a prescription, I took the time to go investigate all of the new additions and updates & take a few pictures to share with y’all. :). –all the whilst enjoying the aromas coming from all of the different fresh food being prepared for lunch, –which changes on a daily basis. Anywhere from baked salmon, bbq ribs, fried chicken, lamb chops, Polish dogs, and the list goes on and on on. The freshly made hot food stand opens at 11am. Some other hot foods they include but are not limited to include: burritos, chicken, pork or beef bowls, every kind of chicken you can imagine, and one of my favorites, –Thin crust pizza with the choice of a variety of toppings.
And over near the bakery section I was so pleased to find a brand new (just added last week) addition of a stand that includes two sides full of freshly made donuts, muffins, or bagels. You serve yourself & pay up front. — All made daily and soooo fresh. I had to taste for myself & went w/​a blueberry doughnut topped with butterscotch and my notions were correct. Melt in your mouth donuts & 2 for $ 1.19. Nice. Bagels for $.69. Not bad.
Oh, and back to the deli. They now offer a wide array of deli meats directly from Boar’s Head. You can choose how thin or thick you want the slices and sample before making your choice (s). And I love the fact that they now offer deli sandwiches made to order.
And let’s not forget the fresh cheese stand, the sushi stand, and more. The wide selection of sushi is being prepared & packaged right there in front of you in the morning and throughout the afternoon. These are not new additions but worthy of being mentioned. Very convenient if in a hurry for a quick bite or not.
All in all, this Kroger is sufficient for all of your basic needs and more. :)

They have Disco Kroger, Murder Kroger well this is Shady Kroger. I used to like this Kroger. It was a special kroger near Little Five Points a rather bohemian place in Atlanta but now it’s a little shady. This was my experience yesterday. This neighborhood always seems to have a good starbucks. I’ve had a vanilla latte at this location before and it was good. So as I walk in I walk over to order a Vanilla Latte and the woman says you know if you want it sweet you have to add sugar. I’m like say what. She repeats this statement I explain to her that the vanilla latte is the sweetener but she keeps repeating it. I’ve been to Starbucks in Seattle so I know what a Latte is supposed to taste like so I just say forget it. My reason for coming there was to get the $ 6.99 a pound prime rib. I go to the meat case and find the one I want and ask for it to be cut. The person comes out with a huge chunk of meat and says is this how you want it. I’m like no I want it in steak form. In the mean time a woman walks up looks in the case and starts screaming what happened to my meat they say to her it’s still there don’t worry. So I hear laughter in the back of the meat department and they bring out not even a tray full of meat and tell me that’s the five pounds of meat I requested cut. I look at it and say no that’s not it. They explain that the butcher is not there and that’s the best they can do. In the mean time the woman is still hanging around who says her meat is missing. I tell the man at the counter that I can’t accept the badly butchered meat. I leave. I later pass the woman waiting for «her» meat with a large white box which I assume is the meat I ordered which was waiting for the sucker to walk in and ask for it to be cut, have it messed up and give it to her. They are aspiring to be an upscale Kroger but it is the shady Kroger. I’ve been feeling better about myself lately so I think I’m going to start shopping at the Buckhead Kroger cause this is shizzle. I also would like to mention I purchased a whole New York Strip. They took it in the back but when I cooked it it tasted like Sirloin. I do not trust these individuals and they need to have a window to the butcher shop like Publix or cut it in your face like the Farmers Market. There is a reason people went to cutting so you could see it and the reason is right at the Edgewood Kroger.

Oh boy, the parking! That is one of the main reasons why I hate going to this Kroger. Edgewood Retail District is CRAZY on the weekend. Stay away if you can. Avoid the madness! I am usually stopping by multiple places in the district if I am here. I find it better to park at Target or elsewhere and then walk to Kroger. The selection of items is fine. No issues with purchases.

I’m not necessarily a huge Kroger fan, but I do frequent this location. I like to go early before the crowds roll in because parking and traffic can be a total nightmare.
The reason I come here is that I tend to find fresh looking fruits and vegetables at this location. Most importantly though, I like the organic section of the store. Usually this Kroger is well stocked if you visit at the right time of day. I also like that the Self Check Out area tends to be open and quick. Service is ok… no major complaints.
Overall, I like the convenience of the Edgewood retail district. However, I repeat… beat the crowds and your experience will be markedly better.

OMG… we had «disco Kroger» (buckhead), «shoot ‘em up Kroger» (Ponce near City Hall east), «Vaseline Valley Kroger» (Ansley), I nominate this ones as «Couldn’t give a fuck Kroger» although several other catchier shorter names would be appropriate.
Was called by AMEX today informed that (no where near there today) charges had been noted at Target (never use AMEX there get my 5% off with Target Visa… way to go AMEX on noticing pattrrn change… but their rep called from India so was afraid that was a scam too… grand expensive AMEX calling frkm Indua… sigh) and several charges had been put through at Kroger. I do NOT yet have proof it was at this Kroger but betting so since righg next to Target.
Called Target and they got the last five of my credit card number and pulled up video of the guy immediately. Called Kroger and the first person I spoke with probably wouldn’t jnderstand the difference between produce and product. The «manager» was equall useless stating therd was nothing to be done. That they would cooperate in trying to get video for the police. So can’t look it up to keep an eye out gor him… AND this Kroger put the charges through (both over 100 $ making in AMEX’s problem). They sure as HELL make me show my ID for purchases that large so have to wonder if someone there in on it. Or again at whatever Kroger it happened.
The rest of my comments are clearly for this store without question. Despite other reviews there is NOT adequate parking in this entire shopping (and especially not the Kroger or Office Depot) center and traffic flow throughout looks like it was designed by the Atlanta School Board. Idiots out of their cars will walk right in front of traffic at any spot they choose and brazenly so. Car doors are dinged and forget large numbers of people putting carts where they belong.
As to customer service. Forget it. Most cashiers are too busy chatting with each other to even speak to customers. If I go there I endure the surly crap and say «Thanks for being helpful and allowing me in your store today. .havd a good day!» I don’t think they get it as they usually say you’re welcome. As for help finding something or at customer service desk and they are equally good at screwing up. There is either too much turnover or the local job pool too stupid to learn where things are.
It is true the store is open 24 hours but aren’t all of them. And while the neighborhood is slowly improving with new housing being built (down side there will be more traffic clearly!!!) I don’t want to be in this area at midnight without my gun (double homicide down in little five not too long ago… bet it was over whose pants looked better hanging lower in whose ass or whose purple hair and body odor were stronger).
Seriously much of this is satire based on reality. If it is 9 pm and driving by and need something… good place to stop. If you love Kroger then go to another. Oddly «shoot em up Kroger»…where I have seen arrests many times over years is more friendly (of course that area cleaning up a good bit too) by far. And Northlake beats them all.
Short of it is that this store doesn’t, in any iteration of delusion, deserve 4 – 5 stars. And who’s the crazy chick determined to be queen here? We know they have bottled water. Why doesn’t Unilocal remove such tripe?
Oh and there is no way in hell I’d eat from their deli… Kirkwood sushi? Me thinks not.
Two stars cause I can park in one spot and run errands at Kroger and Target and Kroger open 24 hours. Park in Targeg lot… less like to have your car damaged. No other stars deserved unless you like the general mileau.

so Kroger actually annoys me. Some stores are dreadful and if you live in a place like I do that the store is crap you have to wait until your near a good one to visit. So for this reason its not my favourite company.
This store however is decent and the fresh organic produce is good. Some times its off the rails expensive like the guy on here who paid $ 9.00 for a cabbage. I’m Irish, that’s bloody criminal. $ 9 for a cabbage??? we eat so many of them as they are so cheap in Ireland. So watch the prices.
Now if only Kroger would up their game and make all stores equal.

Very good looking place. Kinda expensive but with Kroger card its cheap. Has a dedicated sushi bar. So try it out parking is a little difficult.

This is my favorite grocery store. It’s laid out so well and they make changes and additions in a way that makes a shopper curious instead of furious (rhyming not on purpose.) Kroger has also stepped up its fresh vegetable and fruit game, so I come here about twice a week to replenish my fresh fruits and vegetables.
I also love their organic section. I appreciate that organic foods have their own section, if only because they tend to get hidden in other stores that mix everything together. And they keep adding new items to the organic section which I also appreciate.
If you’re into holiday stuff, this Kroger goes overboard. During one Valentine’s season it looked like Cupid had puked all over the store. It was a bit much. But you won’t forget a holiday if you shop here because they won’t let you.
I sometimes pick up odd things here like pantyhose. I don’t want to go to Target for one item, so I’ll check Kroger, and even if they don’t have exactly what I’m looking for, they’ll have something I can use.
The people who work here are very friendly and helpful. I have not had a negative encounter with any employee.
They are open 24 hours a day. (God bless America and our need for instant gratification!)
It’s too bad this Kroger is in the Edgewood shopping center where parking is a risk for both drivers and pedestrians, or I would have given it five stars. The parking situation is the only thing I don’t like about this Kroger.
In summary, I love this Kroger; they really make shopping a pleasure (which is not their slogan).
Unilocal 100 #9
Tip: Don’t bother going on Sunday night — nothing is left. The few times I’ve tried, it looks like a supermarket from The Walking Dead.
Tip: Saturday night/​early morning is a great time to shop. They are stocking up for the Sunday rush and there is a lot of stock. Don’t wear heels though — I learned this the hard way.

Love shopping here! They offer a great vegan/​vegiterian selection which is definitely awesome.
They have a huge beer/​wine selection which is very convenient. Their produce is very good and the employees are always friendly and willing to help.
The parking is a bit competitive but definitely worth it for all that Kroger has to offer.

This Kroger location is pretty nice. Sometimes it’s get too crowded though and you spend too much time in line but their products are always fresh and staff very friendly,

So, THIS is MY Kroger! 24 Hours! Hands down! It’s like a suped up Publix, better than one, actually.
It has an ENOURMOUS wine and beer selection, gigantic deli and hot foods selection with daily dishes such as spinach topped salmon, chicken spaghetti, etc.
Fresh world cheeses, products and spices from around the world, fresh butcher cuts of meat, a very nice seafood section, and rows upon rows of delectable food and household items.
The produce is kept very nice, and you can almost always find your favorite items: Red Rock Ginger Ale and Red Rock Sodas.
The staff is pretty busy, as the store is always crowded. The self-​checkout lines usually are working, and are pretty quick, if you know how to use them.
Parking is, as you already know, pretty bad. Just find the first spot you can, don’t park underground, and walk.
You’ll love shopping here!
As ALWAYS in the city: be aware at all times of your surroundings!

Nice size store with a good selection of products. Ample parking in a shopping center with Target, Ross, Bed Bath & Beyond and Petco.

I prefer Publix overwhelmingly over Kroger, but you can’t beat this location’s hours — it’s open 24 hours. They have really stepped up their game in this store compared to other Kroger stores in the area, the deli and produce area has one of the best selections I’ve seen.
Edgewood Kroger is a busy store, it’s always hard to find parking, once you do you can generally get in and out quickly if you are ok using their self check out — they have three isles of self check out machines.
This location has horrible customer service, but this is typical at Kroger. I find their employees act as though its a complete inconvieince if you ask for help in the store and as one reviewer noted they almost never have a smile on their face.
This is an above average Kroger in terms of selection and layout of the store and it’s open 24 hours, this is my go-​to store when Publix is closed.

One of the cleaner, bigger, more organized Krogers. They also have a nice organic produce section. The prepared foods are pretty gross, though, and staff could be nicer.

I am basing my review on the entire Kroger experience, which is over a span of two days. Last night, went shopping, awesome sale, clean pristine appearance of displays, most items in stock. Saved $ 46.00, my husband felt like a rocks star. Unfortunately he left is phone in the shopping cart. So 15 mins later, we arrive home, realizes his phone is missing, immediately calls store. Wonder night manager, told him the phone was turned in, it would be placed in the safe, and we could come to the store at 7am and the manger could verify the phone was his, and we could retrieve the phone. Simple right?! Nopooooo… of course not. We get there early, no coffee at lunch counter (Which seemed odd since the location used to have a Starbucks on site) We wait, and wait, none of the «Customer Service» people asked what for, nothing. The employees concerned were stock people, the wonderful baker and deli employees. So after 45 minutes, two co managers, a bagger an some lady standing behind the customer service counter some one tells us now the wait will be another 20 minutes. I could not believe the lack of concern, dialogue, or just a sense of order being displayed in those moments.
So i ask the lady,(now keep in mind… no one is wear name tags, let alone properly groomed hair or shirts tucked in to pants) when the manager is arriving, and what the protocol for lost or returned items was. She goes nuts. So I ask, why are you yelling at me? she says, well I am being attacked. I say asking you a question you should know as the head cashier is attacking you? It was comical… Finally she makes us wait another 10 minutes. and magically arrives with the phone. Did not ask for id, nothing. Then I was told she cant know everything that happens in the store. So my question was, so why are you holding a note explaining the situation, who the person was who would be arriving to get the phone.?! I digress. this was a simple situation that could have been an awesome customer service above and beyond moment. Instead, I was really disappointed in the lack or regard for themselves, the store, and moist of all, the most important aspect of all retail… The Customer!

I frequently shop at this Kroger but the issue is PARKING never a place and the buggies lock so you hafto carry everything

Kroger in Edgewood has a great combination of cheaper prices and better selection than Publix, but better shopping experience than Walmart.
I love the multiple number of check out lanes, particularly self-​checkout. There’s also a great selection of produce. Given the size of the store, there’s so much to buy and a great selection of choices to do so.

This store is awesome! I travel an extra 10 minutes to come to this location, verses the one further south off Moreland Ave, because they offer a great vegetarian/​vegan and wine selection. The managers are also helpful and the pharmacy staff is very accommodating.
I really like that I can find my favorite foods at this location (e.g. gluten-​free, vegetarian/​vegan foods, local beer/​wine, fresh produce) and with great variety and freshness. Additionally, they have added a lot of new features over the years like a bigger alcohol section included a variety of wines and beers that you won’t find at other Krogers. There’s also a machine to make fresh nut butter and the dispensers with nuts, trail mix, etc (pay per weight).
I recommend this place for anyone who likes groceries stores that are properly staffed, clean and offer great food selections.

I love this Kroger, and so much about it.
Anything that I cannot get from Costco, I pretty much get here. And that includes lots and lots of vital necessities. I’m talking about their organic produce section, — it’s pretty impressive. .
I just picked up (not my first time) –some of the most colorful & amazing organic peppers & jalapenos and all of these yummy veggies to help my simple homemade dishes turn into culinary masterpieces! –yes, indeed.
Hey! –and they even have grade B organic maple syrup! Not an easy find. — needed it for the Master Cleanse Detox 11 days into the 14^th day detox. –ran out and online order was a couple days late. Had to have it asap! –thanks, Kroger!
Okay, I could go on and on but I don’t have time. –but,
One more thing: –customer service in the little corner/​section of the store (near the pharmacy, I think) –and from the same gentleman that’s always around there is always extremely helpful and has gone out of his way to find on more than one occasion and/​or find out why they do not carry something they had before or if they’re going to get it back in, etc. etc. –with a smile and enthusiasm. Very pleasant. –i’ll update this with his name eventually.
— and probably have more to say.
And the only downfall I can think of is that parking sometimes, — more often than not, is a bitch.

First of all: 24 HOurs!
This is the best Kroger– tons of organic veggies, fruits, and specialty foods, like organic pizza, Amy’s, Kombucha…
Great place to go before Whole Foods when doing a big shop and hoping to save $
Beware prices for produce– we got a $ 9 red cabbage recently when (I guess) the price per pound was super high and we got a 1.2 lb cabbage… this is an insane cost for a CABBAGE. This has happened with some other produce, like a six dollar apple, but usually if I catch it, i just choose not to buy it.
This Kroger is Really convenient, sometimes really crowded, and omg don’t even try to go here when it’s gonna snow

Edit: giving this Kroger a 3 ½ stars now, because of how much time we now save using their self check out lines! Although, gift cards have to be paid for at the Customer Service counter, which is odd.
We have a pretty love/​hate relationship with this Kroger. To start out with, this location has signs on the door about keeping your purse close to you and security guards always on hand in the front. I’m not sure what all has happened here in the past to warrant all of this, but it always makes me somewhat nervous to shop here. Being that it’s the closest grocery store to us, we usually end up here though.
The isles are really narrow and we always have to end up moving our cart at some point, so one other person can pass. Kind of a pain, really. At least the isles are clean and the products are pretty organized and well stocked. We’ve never had any trouble finding what we’ve needed here which is a really good thing, because any staff around, are usually hanging out and talking with eachother… this includes the cashiers– which is why we usually prefer to do our own self check out. Glad they have that option here.
We do really like that they have a nice variety of more natural items (an entire section), and the bakery & cheese areas here are pretty really impressive!

You’ll find me here most Saturday or Sunday mornings before 5 or 6 AM, stepping over boxes and around people stocking the shelves. Employees are nice, grocery selection is pretty decent and getting better, cruelty-​free section is expansive. It gets a little more hectic and thus unpleasant during hours when normal people shop, but still not bad.
Good thing it’s in a safe neighborhood, because the security guards often are out side with their noses in their smart-​phones. Whatever, can’t blame them.