Klean Karz

I highly recommend. What an amazing job! Attention to detail, friendly, professional. Request Sherrod, he went through my SUV with a fine tooth comb catching every detail! He even cleaned the ceiling, removing all my makeup and crayon marks. Thank you kindly.

I’ve been going to get my BMW truck washed for years now and I always leave with the same feeling… These guys do a fantastic job on all cars. It’s something about a specialty hand car wash… Quality and excellent customer service is why I continue to go back!

Uh oh. I’m a little nervous after reading these reviews… They had a better rating on Groupon, which is where I got a deal for an interior/​exterior detail. It’s hard to get ahold of folks there and their schedule is haphazard. Just don’t show up if there is any inclement weather because they are located in a parking lot that is very hard to miss and it is all outdoors for the most part. There is a trailer that l serves as their office which is messy. I dropped off my car at just past 11am on a sunny Saturday. I swung by at 3:30 pm just to check on it. They were working on other cars (the owners were waiting outside sitting on lawn chairs) and the guy told me to come back after 5pm because it got busy and his helper didn’t show. I believe that yes the Groupon folks get pushed to the bottom of order of importance. I will update once I get my car back…

The person that detailed my car did an awesome job but the owner is very unprofessional and there are extra charges for everything. Will not return

Had a Groupon for a deluxe cleaning $ 79 for a $ 240 job. Arrived at 10:30 and was told it would take 2 – 3 hours but it might be sooner since there was only one other person in front of me O.k. so I waited and waited. 2 hours…3 hours…2−3 other customers came in got serviced and still I waited…4 hours later the owner said… 10 more minutes. …seriously? Time management is not a thought here and Groupons go right to the bottom of the pecking order. The cleaning was good but way too long. I would not do it again.

I purchased a groupon for a full detailing, interior and exterior (on top of which I paid taxes and a fee for the size of my car). I dropped my car off at 11 am on 10÷11÷14. As of 5:15 pm I had not received the call that it was ready, so I called myself. My car was ready.
On initial inspection, the car failed to pass muster. There were clumps of wax and dirt all over the car, glass was dirty and lots smudges everywhere. I went to speak to the manager, but they, nor the owner were there or available by phone. I was able to speak to Sherrod, who stated he was the owners uncle. He promised that If I brought it back the next day, he would re-​do the detailing himself. I took several pictures.
I will report back in 24 hours…

This is an edit of my post below. Things have changed and it was a great experience. Keep it up guys. Highly recommended!
Ugh…
Was my car clean? YES.
Was this the WORST customer service experience? YES!
Let me be clear. Everyone that I talked to was very nice but it’s the mysterious person running this car wash that will keep me from going back. Talk about price gouging! It’s a standard price but since my car is a hatchback it’s another $ 5! On top of that if you have dogs that’ll be another $ 10! Maybe the worst thing of all the person making these arbitrary decisions sits in a back room and relays all of these bad decisions through the nice guys that work there. Again, my car looks nice but it came at a much higher price than their posted prices.

I took my car here yesterday for a Silver level wash with a Groupon. They were decently nice and my car was absolutely FILTHY (I had no time to wash it during my last semester of graduate school) and they cleaned it beautifully! They were also pretty quick, maybe a bit over a half hour around 6:15PM on a Tuesday. I waited inside and before I knew it they were done!

I had my car washed with Klean Karz through my job. My car was very dirty and they did a really great job. I’ll use them again.

Went because had bought interior detail groupon which is still $ 70 the outside looks great but my cup holder is still dirty and my carpets weren’t vacuumed all that great either

Don’t ever go here! I got a Groupon for an interior detail and they did a horrible job. They performed an oxidation removal without asking and then called to tell me it would be an extra $ 10. I refused to pay because they should have asked me first. You can’t just do something to my car and charge me for it when I didn’t even want it in the first place! Also beware, the Groupon does not include taxes.

I took my car in for a full detail and my girlfriends car in for an interior and exterior wash. The work took a long time hence the 4 stars not 5 but that’s what you get from a hands only car wash and detail service.
Both cars looked beautiful when complete and the people working on both cars were friendly and helpful.
Be aware that if you are using a groupon the tax and gratuity is not included. That was a surprise for me when I showed up.

Had difficulty getting an appointment
And someone to rerun phone call
Owner had no idea about the scheduling issues and poor follow up on messages
Until I told him. He was very receptive to correct this issue
The car was detailed beautifully. My odyssey was filthy– the gentleman took all afternoon cleaning it. Plan to leave your car for a half day for complete detailing
These folks work hard. They will make sure you are satisfied.

Got a Groupon for the full interior/​exterior detail. The quality of work was mediocre — the next day wax streaks covered all four doors. Folks were nice and very responsive. The full detail took some time (6+ hours), but it was a drop-​off so it wasn’t a hassle. The receptionist, Jasmine, was really great. Traffic at the location is crazy, though — right off the Expy at Clairmont, so plan accordingly.

The service is fine. But the wait times are endless and they don’t tell you the truth. Twice (I came back because I purchased a package) they told me 30 – 45 minutes. One time after waiting over an hour and they hadn’t even started I had to take a rain check. The second time I left and came back TWO HOURS later and they still weren’t done! And then they were rude too — like I should be happy they were finishing. Like I said the service was fine — and the deal sites make it very inexpensive — but next time I’m going to cactus.

I would give them a ZERO if I could.
WARNING: Do not purchase their Groupon/​Living Social (LS) coupons because they will not honor it.
After purchasing the service on LS, the first time I went there, they told me that they HAD to have a physical printout of the coupon to perform the services paid for (LS called the owner later who said they would honor the coupon on their app. So they lied to LS). I was annoyed since this is 2013 and I had the app on my phone that clearly showed what I paid for. Nevertheless, I printed it out and came back a week later after confirming they could do the detailing. But once I got there 30 minutes later, they tell me the «Detailer» wasn’t in today as soon as I presented my coupon. I found it odd, that two guys were detailing a car 10 ft away. It became obvious that their intention was to not honor the LS coupons they had sold.
Consequently, I left and called LS and got a refund issued and went somewhere else.
Don’t waste your time and money with these crooks.

I purchased a groupon for a detailing. I called to schedule an appointment, and nobody called me back. I called three more times, and finally got someone on ¹²⁄₀₃. The conversation went like this:
KK: Yeah?
Me: um, hello?
KK: Yeah?
Me: Is this Klean Karz?
KK: Yeah.
Me: Oh, ok, well, I was calling to make a reservation to come get my car detailed.
KK: Yeah.
Me: Well, what times do you have available?
KK: Can you hold on?
Me: yes.
…
…
…
KK: Yeah.
Me: Can I make a reservation?
KK: Yeah.
Me: What dates and/​or times do you have available?
KK: What?
Me: Do you have a date or time I can bring my car in?
KK: Just show up anytime tomorrow.
Me: ok.
KK: Can you come tomorrow?
Me: Yes.
KK: Ok, show up at 8:30 tomorrow.
Me. Ok. See you at 8:30 tomorrow. Who am I speaking with?
KK: What?
Me: Who am I talking to?
KK: This is Ellis.
Me: Ok, Ellis, see you at 8:30 tomorrow.
I roll in closer to 9 on 12/​04, and the two gentlemen who greet me inform me that they cannot detail my car, because their detail guy is off until next week on Tuesday (this is not a holiday week). So, nobody can detail my car. Also, they inform me that Ellis has not worked there for months. So, either they lied, or the guy on the phone gave me a phony baloney name. Either way, what kind of car wash employs people who can’t detail cars and lie? Shady as hell. Good luck getting a call back, or any on on the phone or there who can actually schedule or keep a reservation. Maybe, if the stars align and you can get your car in when there is someone working who can wax a car, then you might get a clean car. But this doesn’t look like an honest business to me.

Save your money — just wait for it to rain instead! Got the exterior wash and dry ($ 10), but I guess they forgot about the dry part. After they sprayed it down with a hose, the car just sat there. Watched the guy stand next to car and chat with his buddies for 15 minutes, then do a few cursory wipes of the front and it was done. Well, when I drove off there were still suds on the mirrors, and streaks of water on the doors. Not to mention the car itself didn’t look that much cleaner.
On the plus side, they have a little trailer to wait in, and at least nothing that I can tell at least was stolen from the car. But still, can’t tell that much difference between this job and rain — or even a gas station wash.

Ew! It’s a gross trailer for a waiting area! The door is half painted (painting tape still up), stained carpets, beat up walls. If you don’t mind waiting in pig sty, it’s okay…
Great Groupon deal, but I would rather feel comfortable.

Stumbled upon this place through a Groupon deal. What a Mistake. If you are not J. Dupree or Ludacris or T.I. or the owner of a vehicle that cost over $ 80,000, DON’T BOTHER! They pride themselves on detailing the stars and not the little guy or the everyday driver. The did damage to my car and after that they left the car out in the rain after they detailed it!!! WOW! They burned through my clear coat on the my front bumper in 4 different places. Please Beware !!!