Goorin Bros.

Huge thanks to Flo for helping me pick out a gift for a coworker and friend today! He asked me questions about his personality, then selected and modeled the perfect selection! Didn’t try to upsell me and (shockingly) the first hat he showed me was on sale… I will definitely be back… He made the experience fun!

Already loved the hats – I’d found one locally, then shopped Goorin’s online and in Austin’s Congress Ave store. So very happy when I read that Goorin Bros. would be opening at PCM. On our first PCM visit, family members tried on and posed, and generally had fun. SIL found a perfect-​for-​him hat on sale, so how could he resist? I tried on until I couldn’t say no, either – to a beautiful red fedora to add to my collection. We even bought feathers to set off our selections. Next day I noticed the Cyber-​Monday sale and wrote to the listed email address to ask if my purchase qualified for a markdown. Not only did I get positive response, but they had the local Shopkeeper, Daniel, call me to arrange the markdown! This was premium customer service to go with the finest hats anywhere. Thanks, Goorin Bros; I will be a customer for as long as you offer these beautiful hats!

I wanted to send to whomever is receiving this email an experience I had in your Goorin Bros PCM store last evening. IT WAS AMAZING!!! I am in charge of multiple Harley-​Davidson Dealerships in the local Atlanta area and outside the perimeter; our brand is everything to me. I live in the O4W neighborhood and was super excited to see Goorin Bros. was one of the retail stores making it in the PCM. I stop and stare early each morning after my run at all the beautiful hats in the store. I have walked in several times but am very picky regarding head wear and had not yet made a purchase until last night. The times I had been in before I was always welcomed immediately and really impressed with the capability, knowledge and passion of the staff (DJ Flo). Last night i was having a quick meeting with my business partner and decided to show him the Goorin Bros. store and immediately met Joni (sp?). Joni is a game changer in almost any buying experience I have been apart of… She left me wanting more. By that I mean, She took me on a journey and it was exceptional. She is friendly, super Badass and her knowledge was on point. I always stress to my staff «The experience is Key». Well Joni has that gift to listen, understand and give you an incredible experience. Just wanted to make sure this got into the right hands and to show my sincere thanks.

Perfect addition to this new exciting shopping destination. Fantastic selection of hats and accessories. We were assisted by Kevin who was knowledge, informative and aside from selling us three hats in one shot, created excitement for the new fall collection which is being launched soon. I keep loving this company and the product it creates… The loyalty program has me and my girlfriend hooked to Goorin Bros.