Georgia Department of Transportation

The phone number listed for the Georgia Department of Transportation is incorrect. When I dialed this number and the message said it had been disconnected.

I am a bit concerned about something. The HERO dispatch office under I-​85 next to the Buford Spring Connector is not the best place for that. I am well aware that they don’t happen here like they do in the west but quakes are a concern of mine and that office is in a bad spot for obvious reasons… just making sure you know.
Sincerely,
Charlie Sill
Traffic Anchor

Wanted to give a quick shout out to HERO Unit 547 the other day!
One of my drivers was already at the building (as I was just done with work for the day), and he called one of my employees and told him his fiancé’ just had a flat tire on the Holcomb Br Rd on ramp heading north. He said he needed help, so I came along to join the party.
Having a mini caravan on the on ramp, we quickly realized none of our wrenches fit the tire, so we were screwed. Well, I had a cooler full of beer and a lawn chair– I was ready to set up shop on the highway and throw a party… But out of the blue, a HERO unit arrived!
We told him the issue, and in a few minutes time, he got his tools, and put on her spare… at no cost! That was a relief… I thanked him profusely, and as I was about to offer him a cold beer (this was like 10AM), I saw the large pistol attached to his hip– and then I realized pro bably would not have been a good idea!
Thanks for saving the day 547! For people who don’t have AAA or just in a jam, a HERO is the way to go!

Love the HERO trucks! Ran out of gas on my way to work today on ⁷⁵⁄₈₅ and within 10 – 15 min of pulling off the side of the road the HERO truck showed up, greeted me with a big smile, gave me a gallon of gas, and I was off! Only 5 minutes late to work! Amazing! Fantastic use of my tax dollars! Thank you HERO!!!

Not exactly a tall, dark, handsome knight in shining armor on a white horse coming to save a princess in distress… it’s HERO; It’s close enough and I’ll take it.
Headed east on I-​20 headed to visit family OTP, the hood of my car flies up and smashes my windsheild! No, really smashes it! Well, not so lucky me, is in the far left lane with zero visibility and I must cross four lanes of traffic to get myself in the shoulder. (Of course it was right at 5:00– RUSH HOUR!)
Nearly surviving my near death experience, I dry my tears and call my Uncle B. to come to my rescue. Anxiously waiting for him to arrive, a strange man pulls over and ties my hood down without saying anything to me and leaves– Thanks guy!
Uncle B. arrives, he consoles me, we decide that he will drive my car to my house and we will call someone to come out and fix my window there.
And we’re off… well not exactly… my car won’t start now! But wait… in the distance. it’s a bird, its a plane… it’s GDOT’s HERO unit!
My hero asks me if I am okay, I politely thank him for coming and he gives me a jump. Now, we’re off!
Thanks to GDOT’s HERO units, I was able to get home safely.
I didn’t call them, my unlce didnt call them and I’m pretty sure the strange man that tied my hood down didn’t call them either.
Not to self: keep GDOT’s number in my Fav 5! (*DOT)

I suppose this post/​review is really more about my own karma than it is about Georgia Department of Transportation (GDOT). GDOT manages the H.E.R.O. unit; ya’ know, those yellow trucks you see on the side of the road helping distressed Atlanta drivers. I never had the pleasure of seeing exactly how that works… until today.
My gas light came on this morning, but i figured I could get through the day and fill up on the way home in the afternoon. Well, you guessed it, I was wrong. I ran out of gas on I-​75 north near I-​285; not a good place to be on the side of the road. Surprisingly, my first thought was to call GDOT to get a H.E.R.O. unit to ‘help a brotha in distress.‘
So, I called *368 (DOT) and within the hour a H.E.R.O. came to my ‘rescue.’ He even apologized for taking so long; he put about 3 – 4 gallons in, I shook his hand, and I was off and rollin’.
First stop… the gas station of course! As I am filling up it starts to rain (hard) and I take note of man with a gas can; he looked like he was leaving skeet shootin’ contest and on his way to a NASCAR event! Essentially my polar opposite. Didn’t matter, I immediately asked if he needed some help. I gave him a ride back to his vehicle and made sure he got on his way.
So, what’s the point? Besides the corny «pay it forward» message, remember the number for GDOT (*368) if you need a H.E.R.O. unit or just a quick traffic report and… karma & serendipity are cousins.