Freshen’s Smoothies

Service is very pooooor! No smile, order not taken properly so they had to re-​do my crêpe and no appologie whatsoever! I asked for the Nutella crêpe without strawberry nor banana and the cook just put everything in it! He looked at me like: this is you’re getting today, until the cashier remembered me and asked him to re-​do my crêpe as I ordered it — ugh! My 1^st review was better and I mentioned the service not being great but this place is just getting worse unfortunately.
The person doing the crêpe doesn’t announce the crêpe he does so you have to guess or watch what he is doing to see when yours is being done… also as said in my previous comment, the crêpe is over cooked!
Anyways, very disappointed and won’t stop again!

The dictionary definition of Fresh is «not preserved by freezing, canning, pickling, salting, drying, etc.» In order to create a powder, you must first dehydrate the fruit or vegetable. Thus by definition a powder substitute for a vegetable is not a «fresh ingredient.» Subsequently, I think Freshen’s should refrain from using the term «fresh ingredients» to describe the ingredients used in the smoothies. As I mentioned in a previous post, the Oh Kale Smoothie was not made with fresh Kale highlighting that the other ingredients may not be as fresh as advertised.

Walked around the airport for a bit and found this place. I didn’t get a chance to try their smoothies or yogurt but their Denver breakfast crêpe was really good.
I mostly chose this place because a $ 5 crêpe sounded better than a $ 9 sandwich. I looked over the menu and got the Denver breakfast crêpe which was scrambled egg, shredded cheese, peppers, salsa, and turkey wrapped in a sweet crêpe.
The crêpe was light but crispy and the food filled me up perfectly without overcharging too much. I just added a little hot sauce and everything was perfect. Definitely save money and come here if you’re at the Atlanta airport.

Awful service is the reason for 1 star. It advertises as healthy but the taste is nothing like real fruit and all that of loads of sugar. Which is fine if that’s what you want. But it was not as advertised. What bothers me at any business is the employees couldn’t seem to care less about service. The total amount of my purchase was the only words exchanged besides myself thanking for service that wasn’t there.
The employee making the smoothies was chatting and having a great conversation on their cellphone. Definitely not going here again.

All I wanted was yogurt with bananas. They use bananas and yogurt for smoothies on the menu. They use bananas for crepes on the menu. I’m staring at a pile of bananas and she tells me «I don’t have that». I point out said pile of bananas. She still says she doesn’t have it. I ask one more time if they can just cut up bananas for the yogurt. She says no, they’re for the crepes. It’s the same store, not separate cashiers or separate kiosks. This is ridiculous that there’s a pile of bananas that can’t be touched. Total fail.

Great fresh option for airport food! … & price not too bad, either. I had one savory & one sweet crêpe — chicken pesto & banana and nutella. Both served warm and good. Do wish chicken pesto crêpe had more flavor, for my taste buds … but I think generally, folks would be pleased.

Let me first day that I compare virtually all smoothies to Twenty Two Juicery & Smoothie Bar back home in Naptown (my fav!).
Given that, Freshëns was just OK. I ordered the Orange Sunrise (orange sorbet, bananas, pineapple, strawberries), and my husband ordered Oh Kale! (Kale, spinach, other greens — unnamed, pineapple, mango, mango sorbet). My Orange Sunrise was pretty good and full of fruit flavor; plus it was not too sweet considering it has sorbet in it. The hubs was not a fan of his Oh Kale! smoothie, neither was I. The mambo sorbet wasn’t a good fit flavor wise for the other ingredients. Luckily he’s less picky and finished it anyway. I would not have — bleh! In truth, though, we both recognize that it wasn’t a matter of quality. It could very well be our personal tastes.
That said, service was fine — quick and friendly! So we aren’t completely turned off and would possibly make another visit (to try different choices) should we find ourselves near a Freshëns again in the future.

I was in the mood for a smoothie and got a chocolate peanut butter banana protein smoothie. It really hit the spot. The large size was big enough for two of us to share and enjoy. The banana taste was overwhelmed by the peanut butter but l’m still a fan. There is also crepes here but i’ll try that another time. The cashier was friendly and there wasn’t a long wait. Next time I’m in the mood for a smoothie I’d come back.

Swung by for a Southwest Crêpe before a flight. Not bad for airport food. It wasn’t great but I’m am pretty picky. Service was quick which was important for a short layover.

The employees here don’t speak to customers very courteously and don’t seem super knowledgeable about their offerings.
To their credit, when I asked if the crepes are made vegan, one went into the back and ripped the ingredients list from the box to show me. For the record, both types have dairy and egg and are unfortunately premade, which is disappointing given the price point.
One employee kept mixing up eggs and gluten, insisting that the crepes contained eggs so they weren’t gluten-​free. I would expect for someone working in food service to know enough about dietary restrictions to at least understand that difference.
I ordered the Feelin’ Peachy smoothie with the sugar-​free juice option instead of sorbet. I wish I had looked into the ingredients for what was actually in the juice but my smoothie tasted fine.
2.5 stars

Great selection. I got a Bangin’ berry smoothie. It was just what I needed.
We had a small lay over in the Atlanta airport and tried a smoothie from here.
I had a hard time deciding on a flavor because they had several options that I would have liked to try.
The staff was super friendly and helped me settle on a flavor.

Why 1 star? Because it was one of the worst experiences I’ve ever had at a food service business.
— — —
When I talk to restaurant owners about negative Unilocal reviews, I often bring up an obvious point: you can’t please everyone because we all have different palates. But you know what pretty much everybody enjoys? Being treated nicely. Which is what any business owner should be drilling home with all of their employees on a constant basis.
And that’s what brings me to only my 9^th 1-​star review in over 1,000. If there was ever a poster child for combining a bad product with bad service, this was it.
The attitude of the employees was appalling. Not «we’re having a bad day, it happens» bad. More like the reaction I’d expect if I broke into someone’s house. They were so annoyed by myself and the other customers in line. Our presence annoyed them to their core. They were as unfriendly as humanly possible.
There was an un-​called for amount of confusion over whose order was coming out at what time. None of the other customers had a clue what was going on. It was one of those moments where a bunch of strangers bond together over various puzzling looks, as if to say, «is this really happening right now?» A smoothie that would normally take 3 minutes was taking 10. The apologetic employee reaction? Oh no. It was as if we were holding them up from something.
And of course, the best part was that my smoothie was just as awful as the customer service. Barely edible.
I hope that the owners of this location check Unilocal reviews and occasionally send a secret shopper to check on this location. If I was managing this shop, those two would have been fired on the spot.

Quick service. Nice tasting Strawberries and Cream yogurt. I wasn’t disappointed. I didn’t get that fresh taste however.
Recommend.

Note to self: order the Jamaican Jammer smoothie again. So delicious. I didn’t have any issues with service line other reviewers described but there wasn’t anyone in line so I might have gotten lucky. No problems here

6AM — I arrived just as the shop was opening and I’m not sure the cashier was fully awake at this point. It took her a while to get around to taking my order, which was of a smoothie and a crêpe and she forgot to make the smoothie.
The Denver Crêpe $ 4.59 was very good. The crêpe was light and delicious.
The Oh Kale! Smoothie $ 5.29 wasn’t as healthy tasting as I hoped it would be, but it was good.
Besides crepes and smoothie, they also offer frozen yogurt on the menu.

Picture this: I’m on a VERY short connection… jogging through the ATL airport to make my flight… starving.
This was me a few weeks ago. On the last leg of a work trip — 3pm — and not a single thing but cheap coffee in my system. I needed SOMETHING before boarding my last flight home.
Enter the — Maui Mango™ (yea, I put the trademark in there!)
Mango sorbet blended with mango, strawberries, bananas & booster.
It was good… but I was starving. Was it the best smoothie I have ever had? Not really — but it definitely got the job done and gave me a nice full tummy to get through the next 2 hours.
The staff wasn’t rude — but the deffinatly didn’t go out of their way to be nice either. It’s an airport — and for some reason I don’t mind that the service isn’t the bst here… it’s more important that theya re quick… and that they were.

Freshens is not a bad option when going thru Atlanta International. They’re slogan is healthy eating, better eating… Not certain how much truth is in that, considering the high sugar content that go into making these smoothies.
For the most part, the Unilocal reviews are right on the money. I thought my oh kale smoothie was a pretty good, maybe sweeter than I expected, I did request for a lighter version, but the workers here don’t seem very in tune with one another, they just take your order and mumble it to someone on the other side of the kitchen.
My cheese, basil crape was another solid choice. Perfect for those seeking something on the lighter side. The combination of the greens and cheese went well together.
My main issue was both the price and the service, it is the airport after all and my guess is this is what’s expected when you travel. It’s a legitimate three.

I thinks a freshen’s tomato basil crêpe with light cheese on wheat is slowly but surely becoming my go to airport snack. Now you pay about 7.99 for one with taxes, so ideally this should have been a meal, but I categorize it as a snack because I am a fatty!
Anyways, they have multiple airport locations, I usually stop at the one on D or E. I have noticed though, the prices tend to differ by a few cents at both locations — the one on E is actually more erratic than D which is more consistent with what they charge me. In terms of making my crêpe and filling it with yummy goodness, but places do a great job.
I haven’t tried their smoothies yet mostly because commercial smoothies leave me cringing at the amount of added sugars. I have also tried their breakfast crepes and they are awesome!!!

The Orange sunrise smoothie is pretty tasty, a little bit of citrus and creamy too. Some times I frequent other places in the airport to get a smoothie but also you don’t always have enough time to walk to another terminal just to grab a drink so this place is convenient and the smoothies are pretty good.

I’ve read some of the other reviews and my experience with customer service was significantly kinder than everyone else has described. They were perfectly pleasant.
The crepes aren’t freshly made (the actual batter), but that didn’t surprise me for some reason. I got a light breakfast crêpe (the florentine) at the cashiers recommendation and I enjoyed it. It was a good balance of a lot of food without feeling heavy or greasy. The crêpe was slightly overlooked, but the premade crepes were also thicker than crepes traditionally are. However, the smoothie was way too sweet even though I got one with «no sugar added» from the low cal menu.
Not bad for airport food. What else did you expect?