Festivity

About Festivity (from their website):
«Festivity is a fresh and forward mix of gifts, home décor, accessories, and clothing. This fashion-​forward lifestyle boutique is a cutting edge retail concept.»
My friend and I stopped in quickly while we were waiting for our table at Another Broken Egg. Overall, I thought they had some cute clothing options. Tailored more towards women in their 20s and 30s. A bit more than what I am willing to pay at their regular prices, but on par with a number of women’s specialty stores in the mall. So not entirely out of line for their inventory.

It is so sad that the people here are so RUDE and lacking any sort of customer service because the clothes and items they sell are really cute. I have tried this location a few times, but after today NEVER again. There were about five other people shopping while I was there and not one person ever asked if we needed anything or were doing okay.
Listen, I am not one to be overly supported while shopping — I actually find it annoying with five different sales people ask me how I am doing or if I need anything, BUT I do appreciate a «hi, how are you?» or «thanks for coming in».
Today, there was a gentleman and two young girls working. They were WAY to busy chatting with each other and looking at the computer at the «latest fashions» that were only $ 30, to be bothered to even notice that anyone was even in the store.
I went in for a purpose to purchase a dress that the Festivity at Atlantic Station did not have in my size… let me note by the way IT WAS A MUCH BETTER EXPERIENCE AT THAT LOCATION. Seriously the girl couldn’t have been any nicer. At the end of the day, since no one even bothered to assist or acknowledge my existence, they lost a sale.
Tear, tear… I know. :-)

I have been to this store 3 times. Each time I was actually in there to shop for a dress to wear for a wedding or special event… ready to spend money. Each time I was COMPLETELY ignored by the employees there. It is a small boutique, you would expect great service, someone to help you choose the right dress for you, offer you options, bring various styles etc… I was really disappointed… especially considering their prices for what looks like Forever 21 quality clothing. I will NEVER come back to this store again!!!

It’s been years since terrible service– and I must admit their clothes look so darn fab– I’ve been shopping in there again. I should have known not to expect much but you think-​after SO MANY BAD REVIEWS ON SERVICE HERE– they would fix their tune? Sigh. Alas, not.
I spend hundreds there a month. I live in Buckhead. I am a good customer. This day, I buy 4 dresses and 2 purses. I get home. I’m hanging things up in my closet. I realize they overcharged me on a purse. I drive all the way back to the store (same day, might I add) which is a PAIN for me based on their error, but I politely walk in and say there might have been a mistake and hand them my receipt and the purchased item.
One gal rolls her eyes. Another walks away. The third goes «hmmm, odd, our computers don’t make mistakes» and begins to review my item and the receipt. No I’m sorry — no thanks for driving back– you get the drift.
Then, what they say next is laughable. «This item is marked wrong.» Then they look at me like I did something ??? I look back. Then the woman says (rudely, I might add) «Do you want to return it then?» I ask them «Do you not honor your price-​tags?» there is an unpalatable pause and they stomp off to the back to ask a manager what to do. They come back and silently refund me the difference of what I was overcharged.
No one apologizes. No one thanks me for bringing it to their attention (as they have to go change other tags and I essentially save them from losing more money). No one even says goodbye to me. They hand me the bag and turn away.
Unbelievable. In today’s world, customer service is everything.
And Festivity has none. They make spitting on someone look nice. Whoever owns this store should be made aware…

Stopped in Festivity after a recent breakfast at Another Broken Egg.
The store was super cute and they had a variety of things. Lots of women’s clothing and accessories as well as home décor items and fun books. My husband and I browsed through the whole store but there wasn’t anything that jumped out and said «buy me!» I was looking for a small gift for my mother for Christmas and nothing seemed to fit the bill.
Prices are high. A little spendier than I would have expected for some items. We were not approached by any associates during the 15 – 20 minutes we were in the store. The girls who worked there were standing around the counter just chatting with one another. This is a little odd considering this was right before Christmas. You’d think they would be pushing to get sales in. A greeting at the very least would have been nice.
I would come back but wouldn’t go out of my way to shop here.

Although this location seems to carry a good inventory of items, the staff here is RUDE. When you receive rude stares and absolutely no acknowledgement that you are there (no hi, hello, whats up), then why would you even think to purchase their items?
My friends and I will not be going back because the employees make you feel uncomfortable. So many customers agree that their service is horrible and yet this location has not changed the way they treat their customers. They might as well hire monkeys to do the job, because I’m sure they would do a way better job. I would go to another location or shop elsewhere.

I went into this store with a friend to browse after having brunch nearby. It’s a very pretty store that I viewed as an upscale Anthropologie.
They have mostly clothing and jewelry, all very pretty and seemingly unique. I could definitely see a woman finding a signature piece in this store, especially if she loves color. Along with the clothing and jewelry there are some candles, books, picture frames, and lamps all throughout the store. If not shopping for yourself, this is a great place for gifts.
I’m giving this store 2 stars because I felt incredibly uncomfortable there. Initially it was fine because the first salesperson we encountered was talking to my friend about a dress and she was very nice. But the other two… They were the Buckhead stereotype all the way. I haven’t had anyone look down their noses at me in a long time, but these two ladies did — and boldly. One of them even gave me the side eye as I looked at jewelry. That hasn’t happened to me in so long that I actually laughed when I saw her do it.
Although both my friend and I made puchases, I wouldn’t come here again. It’s a lovely store but there are lots of stores in Atlanta where I can purchase without being made to feel that I’m not wanted there. And since this is a chain, there are alternate locations to shop.
Unilocal 52 #30

Festivity does have adorable things. But honestly, the service here is such a turn off that I have refused to purchase anything… multiple times.
Most of the girls in the store are typical UGA sorority girls who gossip about this and that. During my last visit, I heard 2 of them going on and on about another employee and how they couldn’t stand her, even calling her nasty names while customers were in earshot.
The service is terrible. I think the owner needs to clean house with the staff. Really cute things, but I can’t fathom forking over my hard earned dollars to a bunch of ignorant, overblown, nasty girls who can’t ‘deign’ to help me shop. I’ve worked retail for years and am APPALLED at what I’ve seen here. Any other place would have fired these girls forever ago. It’s bad for business.

Cute clothes but the the price is a little high for the quality. Its a step above forever 21 but not by very much.
Average price for a dress. About $ 80 bucks.
Also service is lacking if you don’t look like the typical Buckhead Betty.

Love this Festivity location! Each store varies a little in what they «have» — ie, some have more home stuff and gift things, others more clothes and accessories — and the Peachtree Battle location has TONS of awesome clothes.
Right now, they are doing a sale on dresses in particular and there are so many delightful frocks to peruse– if you’re in the mood, or in need of something for a late summer occasion. .. GO!
This is a pretty large Festivity location and it also has a large selection of pretty jewelry (at comparably reasonable prices vs other local boutiques), plus a good selection of small gifts and kchotkes (sp?). Perfect for picking up that perfect hostess gift or birthday present for a friend.
I found the most darling turquoise strapless dress that’s the perfect combo of fun/​casual (could be dressier if I accesorized so!) and was tempted by many other pretties. Seriously, if you’re in need of a fun top or cute dress — check out this particular location and snag something «you»!

They do not allow exchanges or store credit if your purchase was more than 10 days back… Even if you have a receipt. Horrible business and policy!!!

BEWARE! PRICE GOUGER! I bought a dress at Festivity and found the identical dress at a store in the same shopping center for $ 14 less. Festivity would not refund or give me a store credit for the $ 14 difference. Shop at other stores that carry the same brands such as Just The Thing on Pharr Road, Erica Read on Roswell Road, and Poppy’s on East Andrews Drive.

I was very excited to visit Festivity, especially after a friend showed me all of her purchases. I decided to stop by this past Sunday and check it out for myself since I am going on vacation. I was never spoken to, not greeted or even told good bye. I didnt really find anything that I liked, and the few items I did like, I thought they were very overpriced. I’ve actually seen some of the same items in other boutiques for a lot cheaper. Over all, I wasn’t impressed at all.

I don’t know how I managed to accidentally avoid this place for years, but I finally discovered it. If you love unique things like I do, and if you love Atlanta like I do, you will love this place. Besides cute, reasonably priced dresses they have cute Atlanta-​themed coasters and cookbooks and UGA and Tech gear. They also have some interesting candles and other home goods that are hard to pass up. I definitely recommend this place either for yourself or gift-​giving.

Maybe I was there on an «off day» but the service was lacking. I walked around for at least 20 minutes and nobody said hello, hi, can I help you. I was the only customer in the store and there were 3 girls working. Finally had to walk up to the counter and ask if I could try something on.
Prices are good, clothes are cute, but I’m not a fan of snobby help.

Cute boutique with great merchandise — I’ll rate this place again when I see how the merchandise holds up!

I love Festivity! If you need a cute, causal dress to wear out on the weekends you HAVE to stop bye here. They have an expansive collection of adorable dresses all priced around $ 100. And they don’t have hundreds of each dress in stock so you don’t run the risk of everyone else wearing your new dress (because every girl HATES that!).
I stopped by the other day to see what was new in stock and they had the perfect dress for Alabama game day. Unfortunately, it was not my size so I mentioned something to the sales girl about it. She said that they didn’t have anymore in stock but would be getting another shipment in a few days later and she could call me about it if I would like. I gave her my number and made a mental note to check back a few days later because even thou she said she would call, they never do. Guess what… she called! She said she would put my size on hold for me for the rest of the day. That kind of customer service is hard to find! I went in later that day and bought my dress and now try and stop bye every few weeks to see what they have new in stock.

So I should warn readers that I ended up buying the most expensive dress I’ve ever bought since prom (hence the 4 stars.) buuuut that being said.
I LOVED this store. Most of the dresses are not excessively expensive and VERY reasonable priced. What I liked the most was that the staff was very sympathetic that I was shopping on a budget and instead of pushing me on the priciest dress, they tried to help me by bringing in as many of the sale dresses as possible. This is unusual considering they workers at stores usually want u to spend more money… YES, i did end up with the most expensive one, but it was because that one fit me the best… And I think it worth it:)

No one helped me at all! I walked in, looked through the clothes and none of the salesgirls addressed me. (I pulled up in a very nice car and had on a great outfit!) Grabbed some clothes and headed for the dressing room — still no one even looked up. They weren’t that busy, maybe 5 people in the store. The salesgirls were too busy on the computer and talking to each other. I sat in the waiting room for another 5 waiting to see if they would check on me — nope! Then I walked out, looked in the mirror, walked throughout the store. Still nothing. I finally got fed up and left. I was there for 30 minutes and not one salesgirl said anything to me! I called and asked for their manager, and the girl said, oh she’s not here, she’ll call you back. Never heard from her.
WORST SERVICE EVER. Do yourself a favor and go somewhere else. I did — I found the dress at a competitor’s store and bought it there!

Festivity is a great place to find affordable, fashionable items. So much of what I find there ends up in some fashion «steal» section of a national fashion magazine! They have a wide variety of items from earring trees, to bags, dresses, and shoes, also small gifts. You name it.
The staff is generally not very helpful, hence only 4 stars. I can’t knock them too much for it, because I’m sure they are just there for the discount. There is a new Festivity in the Forum on Peachtree Parkway in Norcross that I think might be my favorite. The Buckhead location does have pricer/​more luxe items, but the Norcross one has comparable items, better parking, and is less crowded.