Emory University Hospital

Not feeling very confident at all in their care. They’ve repeatedly called for patients they’ve already taken into the back and they take about one patient every 30 – 50 minutes. I’m honestly debating going home with an open wound to have my primary sow it up tomorrow. 3 hours and counting…
**also can’t give any estimates on time for care

This is the worse we are still waiting to be seen after 9 hours. There were patients around us that just left because they were here over 10 hours and we’re having chest pains they stated I must not be that bad of they are making me wait… We were instructed to come per the nurse line. We would never come back here

5 hours
waiting with wife. Fever, chest pains. Would not have come here if I new they were this slow. Ridiculous.
Either under staffed or incompetent. They say they have a bed shortage due to many patients. There must be some way to move patients from the emergency room to the halls of the patient floors ??? Clear space for emergency patients? There must be a way to avoid 5 hours waits.
You better be in an ambulance when you come here, or you will
Be relegated to waiting with the multitudes
If your not sick before you get here you will be from the wait. 7 hours before we actually spoke to a doctor. Wife was admitted.

My friend has a heart issue we waited in the waiting room for over 5 hours. It has been past an hour and we are still waiting for a doctor. This place is ridiculous. I never write reviews but I’d like to save patients who are in severe need of medical attention. This is not the place for it.

Avoid this hospital at all costs and in particular never go to their ER. My husband came into Emory ER with a white count of 800 last year. It had fallen from 8,500 the afternoon before (he had undergone a blood draw at St. Joseph’s). He was diagnosed with cellulitis in both legs and we were told he would receive antibiotics. He was admitted and lay all night in the hospital with no antibiotics. The ER doctor wasn’t sure why he missed prescribing antibiotics, the night nurse didn’t bother to read his chart and there was even a 3^rd «window of opportunity» they missed (their words after I kept pressing them). I kept asking throughout the night when he would receive antibiotics but was brushed aside. Too many hand offs, zero communication, tired and distracted employees, and no one responsible or coordinating the patient’s care. He went into septic shock the next morning and died in ICU. No one noticed all of these mistakes until I lodged a Medicare complaint. Huge systemic problems. I can see why Medicare cut their reimbursements.

I visited a friend who was hospitalized here and was amazed at how friendly and helpful the nursing staff is.

My wife and I are at Emory hospital ER in John’s creek. We will never come back here again. Her family has history of heart problems and she was experiencing chest pain. We’ve now been waiting for 2 ½ hours for her to be seen. Everyone is nice. But nice doesn’t cut it. It is a Wednesday night now, Wednesday afternoon when we arrived. This is a poor excuse for running an ER.
We are finally in an ER room… waiting again. Very very sad. It good I’m a patient man.

I waited at the ER almost 3 hours for a cut in my finger and was not seen by any doctor. When I arrived at the ER, the waiting room was almost empty. I understand my cut is non-​life threatening, however, this is not a reason to make a patient wait unreasonable periods of times. A system should be in place, otherwise, just put a sign that says «we don’t see minor injuries at this ER, go to another hospital». I decided to leave since there was no sign that I was going to be seen any time soon after asking several times. DO NOT GO TO THIS ER IF YOUR INJURY IS MINOR /​NON-​LIFE THREATENING. what a waste of time.

Don’t come here to their ER unless you’re dying. 3 ½ hour wait so far with 4 in the waiting room when we arrived.

Wish I could give this place zero stars. We have been here for 13 days and I feel lucky that we are finally leaving and my boyfriend is alive. Don’t get me wrong he has had some GREAT nurses and his cardiac surgeon is awesome but our overall experience these last two weeks and last month are sub par. March’s visit was a standard, easy heart cath turned emergency vascular surgery because a fellow cut the sheath by accident sending it down his femoral artery. Luckily he could keep his leg, he just couldn’t walk for three weeks. Hearing that they’ve never seen this before doesn’t make me feel warm and fuzzy. Oh then they sent us a $ 6,000 bill for their $ 40,000 mistake (heart cath would’ve been $ 200 out of pocket). This last visit was for his heart surgery where he suffered several strokes. This is a known risk so I understand that this could’ve happened. But allowing him to bite on his ventilator tube so much and so often that he suffers from severe lung damage is not ok. So after a short time on ECMO and he was finally awake, he’s sat in a bed for a week with limited physical therapy. Now that we’re on the floor, the nursing staff are more interested in hanging out with each other than their patients. Yay Emory! Thank god Shepherd Center has accepted us and we can start recovery.

At the Transplant Center — Staff is great and very well trained! Need better reception/​coffee/​water or vending for patient and visitors.

I really appreciate this hospital. The employees are well trained and efficient. I appreciate the consistency across the board. They are on top of appointments and the follow-​up phone calls are always done in a timely manner. The hospital is nice and clean and staff (regardless of dept), is always nice and friendly. Dr. Lava, (neurology) is phenomenal, warm, friendly, efficient, flexible, (we love our 6:30 appointments), and very knowledgeable about the latest research, and medication protocols. I have never had an unreasonable wait time and my overall experience is always positive.
If I could change a couple of things about this hospital, I would provide free parking for all patients and add a state of the art cafeteria to match it’s reputation. I was actually shocked by the cafeteria, none of the food was edible, it was all deep fried and very processed. I think that I eventually found a piece of fruit, (at a small café in a separate building), but would definitely recommend you taking a lunch or snacks if you will be there for an extended period of time. The hospital is undergoing a renovation so I do hope that they will elevate their dining facilities and food options.

Came for an eye appointment today at 1pm. They were already 30 – 45 mins behind. A bit frustrating. Especially for a Monday. Suggest going to another campus if you can. I ended up not even being seen until almost 4pm.

just got a $ 50,000 bill for 30 mins in the or with a minimally invasive procedure !!!
the doctor charged $ 15,000 !!! what do they think? we poop gold??? and, i don’t have the hen that lays golden eggs.
i cannot belive this !!!
i hate obamacare, but somebody had to do something about this.
Edit: Insurance company paid for most of
This!
Doctors and nurses were great!!!

Please find Emory midtown on FB and post this story.
My mother is Faye Harris she is currently in Emory Hospital. They are refusing to do dialysis to save her life. She use to work for Emory midtown. If you google her name Faye Harris Huffington post you will get a chance to hear her story. She has been fight cancer since 2008. All doctors have written her off but she refuses to die. Now Emory has a chance to do a life saving procedure and they are refusing. I can’t believe that a doctor would refuse what care he knows will extend the life of a person. If someone is bleeding would you not save them if you knew you could! Doctor Mitchell said she would not make it till Thursday mows it’s Saturday and still no dialysis. Each day they procrastinate is another day they hope she doesn’t make it

I called Emory Hospital’s diagnostic Clinic and begged to be seen. I have been sick for over a year and have seen 12 doctors with no diagnosis. Emory won’t see me without a diagnosis. A Diagnostic clinic that won’t diagnosis! ! Really?

I think Emory Hospital and the surrounding structures, different clinics, countless facilities for countless procedures, treatments, etc., along with the cordial and helpful staff & administration, the outside landscaping and grounds, location, and more are of the highest standards. Oh, even the cafeteria is impressive, I am not kidding. –and I just came here in support of someone (this is not my first time here) and I have to say with confidence that if I was in need of any medical attention for any reason, this is where I would feel most comfortable and safe. They have the most modern technology here, with the most modern equipment that you will not find anywhere. This is the ONLY facility equipped with a $ 8 mill. dollar 3D MRI (multi parimeter) machine. The Best of the Best.
That’s what we were here for today.

Unless you are spewing blood, avoid this ER at all costs.
A few months ago, I threw out my back and was in excruciating pain. At my wit’s end, I made my husband drive me here in the hopes that something could be done to relieve the pain.
My mistake.
After checking in, I was told to have a seat and my name would be called when they were ready to see me. After perching (that was as best I could do given the horribly uncomfortable chairs and aforementioned back pain) for about half an hour, a billing representative came over and took my insurance information. After another hour/​hour and a half, I’m finally called to triage. There the nurse asks where the pain is on a scale of 1 – 10 and then takes my blood pressure. (Even though there was a scale right there, she couldn’t be bothered with actually weighing me or measuring my height and so just asked me instead — very accurate, I’m sure.) I was then told to return to my seat and I’d be called momentarily. I did, but I wasn’t. After waiting an additional two hours, I finally threw in the towel. I figured there was no way they were going to see me before the day was done. (There was another lady who was waiting when I arrived and still hadn’t been seen, meanwhile she was puking up her guts about every 15 – 30 minutes.) So, I left and decided I’d try to see my doctor tomorrow.
About a week passed and I received a notice in the mail from Emory. It was a bill for $ 233. I was in shock. Here, I had been sitting in pain in the Emory ER for approx. FOUR HOURS and they are sending me a bill for $ 233?! My insurance company paid the $ 133 without issue (I suppose this is what happens when you rarely make claims on your health insurance), but Emory still expected me to pay $ 100. As you can probably guess, I have not paid the $ 100 and will bring a consumer protection action against Emory before I do. I boggles my mind that Emory believes they can pawn a blood pressure check that took less than 5 minutes off as low/​moderate emergency room care and charge $ 233 for it.

My daughter was and is in E517 and I have been amazed at the care and attitudes of every RN and Doctor. My wife also took a bad fall and went from emergency room to 6picu. The care and attitudes of all throughout was beyond measure in sweetness and gentleness.
I travel throughout the US and variousNations. I have been to hundreds of hospitals in all these places because of my vocation as a Christian Bishop and haven’t ever taken the time to pen a missive such as this. I genuinely appreciate the care and am profoundly moved by these attitudes. I pray God bless you all!
Very Sincerely
Dr. Patrick M. Schatzline

This review is about the ER. As an Emory graduate I went to the Emory ER when i was in Atlanta on a family emergency with serious symptoms. Being an older person with very specific symptoms I expected someone to triage me. Instead there was no one at the sign in window and no one doing triage in the triage room. I had filled out the computer kiosk but no action for 25 mins. Meanwhile the room was dirty and crowded. Finally a person called me up and i went to triage room-​i was told i could not be triaged because they had not checked me in and so i went to the check in window. No one said anything to me. Then a woman leaned over and said give me your id and insurance cards and said ‘why haven’t you signed the release’ no hello, no name no nothing.
Meanwhile there are multiple people; some looking very bad waiting to check in (one lady was slumped in a wheel chair, white as a ghost with obvious port for access on her left shoulder and breathing problems).
We decided to leave and go to Piedmont Hospital (see that review) and the only nice thing they did is waive the $ for the parking.
Don’t go there for the ER. Emory may have a great reputation for scheduled health care where they directly admit you but don’t go there for emergency care.
The set up is from the 1970’s an embarrassment to an Emory graduate and physician. Emory has the financial leadership and clinical ability to make this a showcase-​do it.