Einstein Bros. Bagels

Horrible coffee and horrible hot chocolate. As well as super slow service. All in all, I just wasted $ 3 for something resembling water.

How does this place get good reviews? Maybe the morning staff is decent because the people in there working after noons are lazy and a bit rude. You walk in, you may get greeted if you’re lucky but then they turn their backs to you and continue doing other things rather than tending to your needs. You’ll spend a good ten to fifteen minutes waiting to get serviced and that’s only if you stare at the staff long enough to make them uncomfortable. Then don’t even bother ordering anything other than bagels because they’ll put the order in for your drink, charge you for it and then walk off and go back to whatever they’re doing without so much as asking anyone to make your drink. I had to ask for someone to make the drink I had paid for. It’s a wonder this place is open. I’m never going back. Poor quality service and lazy rude workers.

Solid everything bagel and lox! Every time. No one has ever been rude to me and the drive thru is quick :)

Rude staff and pathetic manager.
Waited 20 minutes and then cancelled my order because I could not wait any longer.
Manager was reluctant to refund my $ 2.45 order.
No apologies from the manager, he was very rude as if it is my fault that he sucks as a manager and can not train his staff correctly.
My opinion manager should be fired.

There’s something weird about this location. I ordered iced coffee and received a snippy «we don’t have iced coffee» as if it weren’t on the menu. Which it is. Also, there was an almost complete lack of bagels. The only working cash register was at the drive through, so you had to go over there to order. It was just odd.

I decided to walk in and do my order, although I am the queen of the drive through
The staff was friendly and took my order fairly quick. I had the Salmon bagel and I was not disappointed.
The lox was fresh, it was sprinkled with capers and red onion slices. I had the salmon on the Asiago bagel (toasted) and I requested the reduced fat cream cheese. The fish and the onions were fresh, but the cheese was a bit excessive.
The store was large and clean. Even though it was a Saturday morning, there was plenty of seating. Everything at the self service bar was well stocked and organized.
Only downside … A tad pricy for what seemed to be fast food bagels.

I’m writing this review as I’m in in the drive thru lane. Service is completely horrible. I asked for 6 cinnamon sugar bagels they told me they didn’t have any left. So I asked if they had plain. She said yes. So i said «well can’t you just make cinnamon sugar with the plain bagels» (an option I’ve always been given at other locations. She said «oh I guess we can do that». After that I asked for honey butter shmear she said they don’t offer that in a container and it would be 1.50 to put some in the cup for me. I asked why i paying when the shmear is included she said I had to pay for the cup. These are all issues I’ve never dealt with and I’ve been going to einsteins for years !

Service so slow at the drive-​through. You really can’t describe what it’s like to not move in a 15 minute period.

Good bagels, atrocious service. Employees standing around, yelling back and forth at each other and completely ignoring the customers at the counter trying to spend money.

2.5 stars. I’m not a fan if Einstein Bros bagels. Staff is sometimes pleasant, and although they often mess up your order, they eventually get it right. The seating area is usually clean.

Food is consistently okay but be prepared to wait if you come here. They will take your order and your money promptly but then the loooooong wait will begin!

We went on Sunday 8÷30÷15 at 8:30 am. There was hardly anyone there when we arrived. The entrance to the restaurant is filthy with trash and the high table gives a great view of crumbs, filth, and food in an area in the middle of the table that doesn’t get looked at or cleaned by staff. Tried to talk with management before I wrote this review but they ignored me. The food was good but getting the staffs attention was a real problem.

I just arrived to Georgia and found that there are Einstein Bagels here. Yay!!! So came to the one on Druid Hills and was so impressed with the service of each employee. They were so courteous and friendly and helpful and smiley. They didn’t get one order right but immediately apologized and fixed their mistake. Loved loved loved the service.

Shame on this branch … I love Einstein Bagels but last three trips to this location the
‘everything’ bagels had to be OLD (unless the recipe’s been changed to ‘dry and tasteless’ ‘inside) Please get it together as Einsteins Bagels are usually GREAT.

Just had an amazing experience here! I have been here several times, and always been met by a warm welcome and excellent service. The man taking my order and the woman making my coffee went out of their way to make sure that my latte was prepared exactly how I wanted it. She even had me come and try it before she finished it to make sure it had the amount of vanilla I wanted! The bagels are always fresh and customized as well. Quick service — definitely recommend this location if you are a fan of Einstein’s!

How on Friday morning do you NOT have bottled water??? Unacceptable. If you are making a decision for breakfast, do not include this location in your options.

Hmmm. I wanted to give this 3 stars based on service but I had to bump it up to 4 after the waitress thoughtfully brought my doggie bag up to the front door when I left it on the table. She was the one that had it at a 3 before that… I was with my mom who is approaching 70 and I while I won’t reveal my age… our server insisted upon referring to is as girls!!! WHAAAAT??! I fit many a description but girl or girlie just doesn’t work. On the plus side my eggs with homemade turkey links were fantastic and mom thoroughly enjoyed her omelette. The food came out quick and for about 9 dollars my breakfast came with a huge bagel and I was full all day!!! Just get that server to use the term ladies please.

I don’t know exactly why I came to this place.
I only have myself to blame.
Toco Hills is ground zero for bagels… Bagel Palace, Goldberg’s, even Kosher Kroger and Publix.
But I chose Einstein’s.
First the pro…
Bright, airy and very clean.
The staff was fantastic.
Bagels were fresh and chewy.
Cons…
The schmear was so thin, you could see the bagel through it.
One piece of Lox, cut in half.
Very few capers.
I totally understand food cost but at $ 6.99 I felt cheated.
Especially since Goldberg’s offers the same thing, including a 20 oz coffee for a dollar less.
Oh well…

Holy Makeover, Einsten!
So I used to come here a few times a month — I’m a sucker for Everything bagels and their coffee is delicious. When I stopped commuting downtown, I also stopped buying breakfast. But the weather turned crisp and Pumpkin shmear was calling my name, so I stopped in on Monday. The store feels bright and airy. The bagels are fresh and plentiful. And the staff is friendly! I was hit with a chorus of «Good morning!» when I walked in and wasn’t sure where I was for a moment. They also got my order right on the first try — something that only happened every other time before. (I went again this morning to make sure this wasn’t a fluke, and it wasn’t. Two for two.) I will go out of my way once in a while to come here now. Kudos — I’m impressed.

Bagels and shmear. It’s hard to go wrong with that. This is like any other Einstein’s — lots of flavors of bagels and shmear (cream cheese, there’s just appears to be more whipped). They do have a weird queue system. You order at the first register, pay at the second, and pick up at the third counter. The intention is good, but I think it just leaves most people confused.
There are three bagel places (that I know of) JUST in that intersection — Goldberg’s, Bagel Palace, Einstein’s. There is also Starbucks and Dunkin Donuts in that intersection, which also have a selection of bagels. You have 5 choices just right there, and I can’t say you should pick Einstein’s out of those. In fact, I’d choose Bagel Palace out of those.
So overall, come here if you’re on the go and need just a quick bagel fix.