Dental TLC

They ripped me off. I had just moved to GA, and wanted to locate a new DDS. Took advantage of their free exam flyer. When I went in, they insisted that I needed cleaning. Told them that another DDS just had told me no cleaning needed. I ended up saying ok since the exam was free. But the woman who actually did the cleaning spent literally less than 3 minutes on me, and charged me $ 80+ (can’t remember exactly how much, forgot.) Dr. Abbott did not respond to my complaint.

Dr. Abbott and his staff are so friendly. Kept the patients well informed and calm throughout the whole dental process.

I have to say… its been over a year since my review of TLC. I see other reviews with a common thread… poor service and ‘forced’ services in order to continue being a patient. I also had the same problem with them wanting to do xrays for no medical reason… (again after being established for years with no new problems). …i refused because i knew my insurance only paid for x-​rays every so often and that it was too soon. The tech checked again and said i was right. I only knew this because i handle medical insurance daily. PS: interesting fact… after i left TLC and left my initial review… my new dentist requested records/​xrays from their office… they DID NOT send the needed info/​xrays. However, the new office did the RIGHT thing and didnt charge me for taking new xrays. They ate that cost due to the circumstance. I still support my initial review and i am not mad at TLC at all. Im simply stating my experience with TLC. I just dont ever expect to get records or anything from there even though its my right as a patient. Its not worth the trouble and time to complain to anyone.

Dental TLC is all about convenience. You’re in, you’re out, done. It is a stark contrast to my previous dentist, whom I had been seeing on and off since I was six (after two moves, one being to another continent, I still went back to him because he knew me and my family so well). Unfortunately, I had moved to a different city and it was no longer convenient to see my normal dentist, so I started going to Dental TLC since that’s where my boyfriend (now husband) went.
Dental TLC has a massive staff of hygienists and dentists, so you never know who you will see during any given visit. They start taking appointments at 7:30 am and I believe they even take appointments after regular work hours, so it is easy to fit in an appointment no matter what your schedule. I love that you can make appointment requests online, though I always call to make sure I get in right away. They send several email reminders, one right after booking and a couple just before your appointment (I typically make my appointments six months out, so this is very helpful).
Even the check-​in process is computerized now. Very quick and painless.
The hygienist is always quick to come in and start working on you. There is a giant TV in each exam room for your use, as well as headphones and even a smaller TV mounted on the ceiling so you can keep watching your show even with your chair fully reclined. I always thought it was funny that they offer free laughing gas — I only accepted a couple of times. The first time, I didn’t feel anything (even after they turned it up) so the second time, I asked them to hit me with a heavy dose and well, let’s say it worked.
I would say most of the time, you do have to wait a bit for the dentist to actually come and see you. The only time I remember barely waiting was when I had a 7:30 am appointment, so I was one of the first patients in there.

Went to Dental TLC on the recommendation of a coworker. At my first cleaning, they recommended I see a periodontal specialist. I saw her and she recommended a deep cleaning. I had completed one at my prior dentist within the last 6 months. Their price estimate after insurance was $ 700. When I arrived for my next standard cleaning 5 months later, they told me they cancelled my appointment and would not be able to offer any services if i didn’t pay the $ 700 and get the deep cleaning recommended by the specialist. After some arguing, they agreed to do the standard cleaning. They hygienist said she could have done the deep cleaning and the specialist ($ 700) wasn’t required. Nothing about this place made sense. They are funneling work to their in house periodontist and then refusing service when you refuse to pay for recommended treatment. I asked around to other dentist and the $ 700 is nearly double what I found at two other dentist. I need to be able to trust my dentist and their recommendations. No more visits here. Watch yourself.

Wow! First off I don’t write a ton of reviews but this is hands down the best experience I have ever had going to a dentist! I was at work and one of my crowns from another dentist in south Florida just popped out. I actually called another Dentist I heard was good and they could not see me so to my surprise they recommended me to another dentist Dental TLC. I am so happy they did I called Dental TLC and the girl who answered the phone sounded like she really cared about my situation and was able to fit me in that day! When I got there they were so nice and the office has such an easy check in process. They also gave me a huge discount as a new customer. Then I didn’t wait long at all before they came and got me did full ex-​rays and explained everything. The people seem to enjoy their jobs making jokes and at the same time are very professional. The very very nice girl who was doing my ex-​rays and prep said I was lucky Dr. Abbott himself was going to be taking care of me. She was right he was super nice and ha wonderful bedside manner really made me feel comfortable (could have been the laughing gas to lol). He did not try to get me to do a ton of unnecessary work he told me what I needed to have done and what could wait but could do later down the line. No pressure like other places. Long story short he fixed my tooth in and out and tried to save me money at every turn I NEVER had a dentist do that before! This is my new dentist! I have told all my friends and will be back!

I love this place. I have never been so comfortable going to the dentist up until now. The staff is so nice and inviting. Especially Ruthie! She is the sweetest person ever and doesn’t make you even think about the scary tools in your mouth. If everyone in the world was a little bit more like her, it would be such a better place. Thanks Ruthie! I will not go to another dentist as long as Dental TLC stands. The best place EVER!

I was nervous to go back to the dentist because I had waited too long! Barbara, Bree, and Dr. Patel made this visit as enjoyable as possible and they were all very professional and friendly. The ladies at the reception desk were also very welcoming and helpful. All around the best dental visit I have ever had!

TLC. What can I say they are the Best!!!
I am having implants and my lady appointment will be ¹⁰⁄₂₁.
Dr. Conway is the best and Ashley that works with her the two of them words can’t express how I feel about them.
All my fears !! Anxiety and all the things you hear about dental implants are gone !!
If anyone’ want dental implant please go to TLC Dental I tell every in it is well worth the drive from Snellville to Roswell any day of the week (except Friday they are close -:).)
Dr. Conway i Thank you for being such an Awesome, caring and professional Dentist!!!
PSA~~~~~ You Get the service you pay for!!!
Love me some TLC!!!

Is this Dr. Abbot guy ever going to take responsibility and or is it always the client’s fault in some way for the negative feedback. X-​rays are never mandatory during the cleaning. This is completely BS. If you call to make appointment for a cleaning and once you’ arrive at the office they tell you x-​rays mandatory. well thats just bait and switch!

Great Service as a new patient. I laughed too much and didn’t even need the laughing gas. I do have a few cavities to fill but I went to TLC to seek a second opinion. I prefer a few cavities and a few hundred dollars in dental work to the first dentist who quoted me six cavities and a crown for approx 3K$. I saved a few thousand dollars.
I will stay with TLC and thanks to Unilocal for helping me find TLC.

I love coming here mainly for the FREE laughing gas. Thankfully i’m not of of those people terrified of the dentist. I have A LOT of dental problems (i know you can’t tell. beauty is pain after all) unfortunately for my pockets so i have to frequent this place several times a year for surgical procedures and follow ups.
The staff is friendly and check in is now easy breezy on the computers with the electronic signature pad thingy. The wait time is also now considerably much shorter compared to a few years ago.
I like that they are a one-​stop-​shop unlike other dentists where i have to go to a different office for different procedures.
Only drawback is that they are a bit pricey (even after good ins.) and they don’t offer payment arrangements. Ok ok… i know that might cause a loss as some people might not pay but whatevs… i figured i would give it a shot. How about they offer that to longtime clients? No? Oh ok…

I came here for a consultation and it was the best dental experience I’ve ever had (I never thought I’d even have a best dental experience until now). Everyone was super friendly. The check in process was on a computer, which made it quick and painless (no one likes paperwork). I did have to wait a while to be examined, but I was distracted by the two TV screens in the exam room (one in front of the chair and one on the ceiling for when they lean you back). The prognosis I received didn’t make me feel like they were just trying to get me to pay for another procedure. Lastly, the free laughing gas is a really nice touch.

Excellent experience. I had no idea the office was as large as it is until they brought me back into my room. To be able to support the volume they see but make patients feel as if they are the only one is commendable. The service was excellent. I got to watch Property Brothers while getting my teeth cleaned after a long day of work… Priceless. Shout out to Ruthie, Ponnie (sp?) and Doctor Abbott! I will recommend you to all of my eye patients.

If I could give negative stars I would. I will NEVER go here again and will warn everyone from ever going here. I went with my newborn and husband to get a simple cleaning. It was 2 hours before I was even in a chair, because they had to «verify my insurance». That’s something I should have been told over the phone when making my appointment. Then it was another 30 minutes before a hygienist came and started cleaning my teeth. All of the sudden in the middle of cleaning my teeth she said she had to go help someone else, and was gone for another 30 minutes. And then when she was finally finished the doctor took another 30 minutes to come to me.
The whole place felt like a giant factory and all they want is money. Four plus hours is way to long to be waiting at any dental office, ever. Especially when I clearly have a newborn with me. This place is all around horrible.

Great dental experience! Hi tech with electronic forms & TVs in every exam area, clean office, nice staff, funny dentist, baking soda polishing, and FREE laughing gas! Can’t wait for my 6 month check-​up!

I love Dental TLC. All of the dentists I have had are awesome, easy going and listen to their patients. Things are not rushed through, they really give you their time. The free laughing gas is a definite plus but even if they didn’t have the free laughing gas I would still go here.

Never thought I would ever give a dental office 5 stars, but this place is the real deal!!! Felt so relaxed and comfortable, and I’m not the most personable in the world… Everyone was very professional, and my faith has been restored!!! The last dental office experience was horrible, and all I remembered was crying in the chair…
I used the coupon offered on-​line and the price was very reasonable! Service exceptional! Office was very clean and included television! Easy sign-​in… Afterwards I wanted a glass of wine and massage in the next room, but they don’t offer those services! However, the service was very spa like…

I’m not sure anyone looks forward to a dental appointment, but I certainly don’t dread the dentist’s office as much since becoming a Dental TLC patient. The office is extremely efficient; they use email and SMS text messaging technology to help you schedule and remember your appointments. Flat screen TVs line the walls (and ceilings) of the lobby and the individual examination and hygiene rooms. The hygienists offer complimentary laughing gas for routine checkups and cleanings. Everything is designed to make you as comfortable as possible so you will keep coming back.

Everything was amazing from the time I stepped in the door until the time I left. Just a bunch of friendly professionals who make the dentist experience one of a kind! Free laughing gas helped chill me out, and the TVs on the ceiling make for a visually pleasing experience! Free wifi too!
I went with my boyfriend (who hates going to the dentist) and he loved it too. Whether you hate the dentist or not, you need try this place – they really know how to make it a fun and comfortable experience! Dental TLC is the only place I will ever go again.