Cumberland Pointe Eye Care

This is my quickly becoming my new favorite optician. I have been coming here for the past few years to get contacts and Dr. Walker has been great every time. He is very personable, patient and knowledgeable. I love that he takes a peek at my folder before my appointment and comes in and asks me how has work been at (insert job name), etc etc. I’ve never had a Dr do that before. I started bringing my mom last year and she liked him, so he is now her eye Dr. This year I decided to get my glasses from him for the first time. There was a little snafu at the lab and my glasses did not pass inspection when they got to his office. Since that was no fault of his office I will not let that affect his five star rating.

I just had an eye visit there with Dr. Walker… what a nice man, and the staff was incredibly polite and helpful. I was most impressed with the time Dr. Walker spent with me, taking the time to talk through all of my concerns, and educate me as well. I would highly recommend this practice to anyone who needs eye care! What a great experience!

Went to this eye doctor a couple of weeks ago for a routine vision exam, new in the area, new to this doctor. My doctor changed my contact lens prescription that I’d had for the last 10 years. I wear the contacts a couple of times, and my right eye swells up and becomes extremely painful.
I make another appointment to get the eye seen about, and the same doctor who prescribed the new contacts advises me stop wearing contacts until the eye feels better and also to USE A HARD BOILED EGG to get the swelling down. I’m scared to go back, lest I’m told to sprinkle parsley in my eye to relieve cloudiness, or dunk my face in olive oil to relieve redness. So I’m back at work, with the same swollen, painful eye, but I’m $ 44 poorer. Avoid this place.

I have been going to Cumberland Pointe Eye Care for at least the last 10 years for my eye exams and each time I have received beyond excellent services, all the way from calling to make the appointment, the front desk staff to my attending doctors, Dr. Walker and Dr. Dau. They take their time to explain everything that’s going on with the exam to recommending the proper eyewear and contacts I should be wearing. I HIGHLY recommend this facility and will definitely be going back for my next exam.

I have been going to this office for 7 years. The staff is so friendly and professional. I have had eye tumors in the past and I know I can trust Dr. Walker. He is great!

I was here for a regular eye check. The two doctors that examined were fantastic. Dr. Walker was the very best eye doctor I have seen. The office staff were friendly too. I’ll recommend this place to one whose looking for an eye check-​up.

Absolutely love this office! Dr. Walker and the gang are great people to work with. Whether you have insurance or not, you can still get top notch service. I’ve been going to this office for over 6 years and even though I moved from the area I continue to have my eyes checked here! Friendly staff with a family atmosphere! Check it out!

Simply the best eye care experience I’ve ever had! The administrative staff, opticians and Dr. Walker are top notch. Happy to drive from East Atlanta to Cobb.

Everyone at Cumberland Pointe is amazing. The front desk staff are friendly and never keep me waiting long. Dr. Walker is one of the best eye doctors I’ve ever seen. I live in Decatur and it’s still worth it to drive to Cobb County to see Dr. Walker. I’d probably drive down if I moved to Chattanooga! Dr. Walker is a fantastic listener with great advice. I have terrible eyesight and he always gives me great options to ensure I’m comfortable and happy with my contacts. The front desk staff is also incredible at outlining what I’ll owe and what different options will cost me. I’m a huge fan!

Went in for my annual per their reminder email. When I went to checkout I was told I don’t have benefits for this year. My last exam was the year before, but for some reason they used another date. Now I just received a $ 40 outstanding bill over 120 days old. Had the same number and address. The bill is not itemized and this location requires payment at the time of service. So a bill that’s a year old and no explanation. Well this is obviously my last year with this place.

Dr. Walker is great. He really cares about your eyes and that you understand everything. Staff at the desk is nice and knowledgeable. I’ll be back again and again. I’ve already referred one coworker and he loved them too.

This is where I get my glasses, contacts, and my eyes checked. The Doctors here are professional and helpful.
Their sales people are nice and helpful. It depends on who you get. In my years going here, I had a few sales people who were a bit douchey. But I didn’t see that person anymore recently. My current sales person was a lot better and friendlier.
Their glasses selection is big. They have high end brands like D&G, Prada, Gucci, etc down to the cheap-​o brands. The salesperson actually recommended me a middle-​of-​the line brand that looks good and functions well.
The prices for the glasses seem overpriced, but that’s how it is at these Eye Care centers.
The parking is abysmal during lunch time due to Moe’s, Doc Green’s, Shane’s Rib Shack, and a bank being in the same shopping center. So I suggest you to not come during lunch. The parking lot is small and packed. Other than that, I’m satisfied with this place.

Dr. Walker is wonderful, he is very thorough and makes sure you understand everything before you leave. The staff that works the front are extremely friendly and they are very helpful with picking out frames. They don’t pressure you into buying the most expensive and adding every option! I made the mistake of going to a different practice because they were closer to my house, and I very quickly returned to Cumberland Pointe and will continue to go here! I would refer anyone needing an exam or just wanting to purchase glasses to go here!

Dr. Walker and his staff was awesome! Everyone is very professional and provide excellent service. I got an eye exam, contact exam, and order some great glasses. I recommend this place to all who are looking for a place to take care of your eyes.

After my favorite pair of glasses broke to the point of a hella expensive repair, I went searching far and wide around the city for new frames. I’m really glad to have found Cumberland Point because I had a very good experience buying my new glasses there!
They’re located in a tiny strip mall with a few busy quick-​serve restaurants that neighbor this business. TIP: Save your sanity and visit this locations before or after lunch rush because finding a decent parking space otherwise: fuggitaboutit. Nice, well-​lit location with good natural and indoor lighting, including a very clean restroom with little decorative touches.
Anyway, I actually made a quick visit to this shop to just browse their selection before I started the actual shopping process. Although I didn’t get my exam here, the staff was just as helpful on all of my shopping visits as if I had. They have a nice range of pricing and styles — nothing is cheap (or cheap-​looking) but the mid-​range priced frames were just as fashionable to me as their Pradas and D&Gs. It was just a large enough collection to not feel overwhelming. They also had handheld mirrors, which was an extremely nice touch for those of us who are WAY blind without our prescriptions! I didn’t feel the guy who helped me with frame selection during my shopping visit was as helpful in terms of feedback on the look or sizing of the frames as I’ve experienced in some of the other optical shops around town, but he was still very cordial and I wasn’t feeling pressured into a purchase at all. I also had to knock off a star from this review because he gave me one price (while staring right at my insurance benefits), but I was given a different price when I went back to their optical and completed my purchase with a different (but very helpful) woman. Consistency is key with my FSA dollars, yall.
The purchase process was mostly a breeze — I bought on Friday and was stylin in my new specs today (the immediate following Wednesday).
I have shopped many different opticals around Atlanta but this was a very smooth shopping experience. If you’re in the market for new glasses and want to be able to try on a bunch of different styles, definitely put Cumberland Point on your list of places to shop.

Dr. Walker is by far the best eye doctor I have seen. The staff is friendly and they are always very prompt. I would recommend this office to anyone.

This is a belated shout-​out and thank you to Cumberland Pointe, who «saved Christmas» without being grinchy.
I was in Atlanta over Christmas, and managed to forget to pack an extra left contact. Unfortunately I wear a non-​standard contact because of my astigmatism. Unable to wander the city with vision corrected in only one eye, I desperately started calling places to see if they could give me a sample contact to get me through vacation.
This was the only place that not only had a good match for my weirdo eyeball, but didn’t mind that giving me a sample contact even though I didn’t buy a box of contacts from them. (NB Optometrists can’t sell sample packs, but they can make you purchase something else!)
Based on their helpfulness and excellent customer service for a non-​resident, non-​customer, I can only imagine how awesome they would be if I actually bought something there. If you have eye needs, get thee to Cumberland Pointe.

Went to pick up my glasses on the 24^th. I had absolutely no problems. I would highly recommend Cumberland Pointe.

I’ve ordered several pairs of glasses through them over the years. It seems like they get the lens order wrong as often as they get it right. I’ve had to go back multiple times with problems. They get everything fixed in the end, but I leave feeling like a jerk for forcing the issue.
I’ve given them more than one chance because they’re close and they’re a local business. Their selection of frames has greatly improved in the past couple of years, and they have lots of funky and trendy options.
The doctor is a super nice guy and makes an effort to reach out to the patients. Doug seems to be the only person on the lens and frame side who knows what he’s doing, and I’ve appreciated his attempts to make things right for me every time. Too bad everyone else I’ve worked with has been awkward or incompetent.

This was the first eye exam I have ever gotten. The doctor saw me almost immediately and he was very friendly and explained everything to me. Then someone helped me look at glasses and was patient with me through and through. They never tried to sell me something I didnt need and were more interested in helping me than making a profit. They are good people.