Buckhead Nail and Toe Spa

I recently got my nails done at this establishment, and I will not be going back. I was no acknowledged for the first three minutes I was in the salon, and then when I was finally asked how could they help me, I had to sit in a chair for ten more minutes. After a gentleman arrived to come to my nails, he got pulled away to take care of one of his regulars, who just walked into the salon, so I had to wait another seven or so minutes until someone else was available to do my fill-​in. I was unimpressed that I «had to» to get gel polish with my fill-​in, and the pedicure I got definitely messed up my toes; they were not cut straight and cut entirely too short, and they lady that was doing my pedicure was extremely rude and gave an unwelcoming vibe. After reading the positive reviews others gave, I was definitely disappointed & overcharged for the quality of services I received. The one positive is that the salon was styled nicely and clean, but it is in an odd location – difficult to get in and out of (and there is a not much parking). I most likely will not be returning to this nail salon in the near future.

My absolute favorite nail salon! Great ambience and superior customer service! The service is always consistently great! Very personable staff! Beverages are offered, neck and shoulder massages are complimentary with manicures.

The most unprofessional shop I’ve ever visited. They are nasty, burn you, cut your real nails that don’t require cutting, then they want to rush throughout the entire process. I will never go back, nor will I ever recommend it! They don’t even deserve the 1 star, but the app. doesn’t allow you to leave it blank. :((first time I’ve ever left any business 1 star)

This is been my go-​to nail salon for the past two years! Everyone in there is super nice. They do a great job waxing my eyebrows, and handling my ticklish feet during pedicures. Both of the guys are fantastic with my pink and white nails. I will absolutely continue to return here for everything.

I was so excited to see Groupon feature a local nail spa mani/​pedi/​stone massage deal for $ 25, I had to get two! My boyfriend and I made an appointment 7:00pm on Monday, July 25, 2011. When we arrived, there was some kind of card issue being cleared up at the front with another customer, so I waited to be greeted with instructions («sit, one minute, sign in» etc.). After 15 minutes went by and the customer at the front had left, so did everyone else at the front of the salon EXCEPT a child (who appeared to be helping st the salon). She was THE FIRST person to acknowledge our presence and asked us to «sit anywhere» in the spa chairs.

As we took off our shoes and prepared for relaxation, the same little girl came over and began to fill the foot tubs. As she was filling the tub, I could obviously see that there was oil still in the tub which gave me the impression that the tub may not have been thoroughly cleaned. At this point I was concerned about the professionalism and cleanliness of this place. However, I didn’t want to complain, I just wanted my mani/​pedi.
The little girl finally finished filling the tub with water, but it was SCALDING HOT!!! When I asked if she could add some cold water, she didn’t know how to work the knobs. She asked a technician next to us for help and she gave the the stare of death as if I had asked for something unreasonable. The seemingly upset tech clearly had an attitude and reluctantly helped. I wanted to be pleased at this point, but it was going on 7:30 and with 13 clients and 8 technicians working, we figured that we were going to wait. I also noticed that most of the clients had groupons and appointments, but they seemed to be short on staff to accommodate everyone in a timely manner.
The nail techs finally started working on us at 7:40pm! At this point, there was a woman next to us with her niece that was furious with the service that she received. She complained about the nail tech working on her (who appeared to be the manager). She complained that she had been there since 6pm and she still hadn’t had her manicure due to the technician «walking away» and dealing with other things. I immediately became uncomfortable because the technician was more interested in telling the customer excuses that listening and trying to fix the problem. The two began to argue loudly with the customer insisting to speak to a manager/​owner and the technician refusing saying that the «manager was not there and could not be contacted by phone.» The customer was so disappointed in the experience because the poor service that she was receiving had already been paid for. Unfortunately, I began to feel the same way.
It was obvious that this business was unprofessional because the angry technician went to complain to another customer about the dissatisfied woman (while the angry customer complained to another tech). I almost didn’t write this review because I felt like the other woman was having a way worse experience than I was, but it was $ 50 that was already spent that I wish I had spent somewhere else!
My experience of scalding hot water burning my feet, my boyfriend being cut TWICE by a seemingly untrained young tech, my sub par paint job and the tacky professionalism of the rude non-«manager» was too much for me. I also noticed that there were only 4 technician’s licences displayed in the salon, but many more than 4 techs working… hmmm
Overall, the spa looked great, but I will NEVER go back. $ 50 dollars wasted.

Let me preface this review by saying that I was highly satisfied with my experience during my manicure and pedicure. The staff was very friendly and attentive and provided a relaxing massage during the services. I spent almost 100 dollars, including the tip, on a gel manicure and gel pedicure. When receiving my pedicure however, the technician must have irritated my cuticle/​side of my nail with unsanitary tools because I got an infection on my big toe. I immediately noticed the irritation but assumed it was just from the gel and the overall process and didn’t treat it immediately. Now, a week later I have a full blown infection requiring antibiotics and treatment. Make sure they sanitize their tools before they use them on you! I wish I had been more assertive and perhaps would have avoided this complication.

First off. Their service was great. The place is also clean and comfortable. Although a week later I came back to fix one nail that broke. I was told I have to wait 30 mins to fix one stinking bail. are you serious. Then a lady came in and told them that she wants a pedicure and manicure. They took her before me and was working on her pedicure after I asked again is someone going to take care of me. She said yes. I thought she was going to work on the ladies feet but NOO she worked on her nails instead. Now I’m an idiot that drove 30 mins away just to fix a nail and I’m still waiting. How do you have a big space and a lot of chairs with only 5(literally) employees. Smh. I’m not saying their services is horrible but just know you will be sitting here for a long time.

I got a gel mani from Kim and she was awesome! The manager came up to me and knew it was my first time and made Kim make sure I was having the best experience! Can’t wait to go back!

had a wonderful mani pedi this morning and free shoulder massage. thanks
s Buckhead Nail and Toe Spa

This place is okay for what it is — cheap nail care. It’s hard to find that in Buckhead. All in all it’s pretty good.
Although, the warm bags they put your hands in when you get a mani started smoking on me last time I was there.
They could also use a décor upgrade. It kind of looks like grandmas living room inside.

For starters the place is beautiful! It is in Buckhead so you would think it would be top knotch service and a clean place.
–Service is «ok»
–Prices are Buckhead prices, expensive for the quality of work they do.
–There tools are not autoclaved (sterile)
–It’s hot, no AC (well, not on the day I went)
Bottom line, this is not the best place to get your nails done in Buckhead. In Marietta I pay $ 21 for mani/​pedi and the place is just as nice, AND sterile!

Like any nail salon, you get fantastic treatment as a regular. A few tips:
Don’t pay for parking
Go on a week night
Expect it to be a 90 minute experience for mani/​pedi and you’ll leave very pleased
They do have separate manicure chairs, they’re just behind the pedicure chairs. Both Helen’s are amazing and I always request them. I’ve never had a bad experience and my one friend who did knew it was a fluke and continues to go back. They are a bit pushy on the up selling but just say no… they’ll back off. This could easily become you’re new go-​to salon. It did for me!

Very clean, great staff. They went out of their way to make me feel comfortable. I had someone doing my feet and nails at the same time– huge plus. No one wants to spend 2 hours getting their nails done. They asked my name, job, etc and how my
week was. When I said it was long and stressful, they gave me a complimentary shoulder and head massage. And I wasn’t slapped with an extra charge at the end. I was very impressed by the cleanliness and professionalism of this salon. Congrats buckhead nail, you just turned a groupon customer into a loyal client who would come back and pay full price.

A neck and shoulder massage while hot stones were being rubbed into my legs was all I needed today to make my ME time complete!
I was in heaven while Tina and New Helen pampered and took special care of me as they melted all my troubles away. Calgon seriously had some competition!
Tina did my feet and made sure to rub and massage my feet and legs to the point of pure pleasure. I loved the way she shaped my toe nails with the nail file and the hot towels were just right, not too hot and not too cool, perfect!
New Helen almost put me to sleep in my chair! She rubbed my shoulders and neck with just the right amount of pressure, patience, and balance. I felt the care with every stroke she made and it felt wonderful. I love how good my nails and toes look and feel.
The salon is big and spacious with lots of styling stations to accommodate a big crowd. Their busiest days are of course, Thursday through Saturday so if you go on those days do come prepared with patience as your friend. Monday through Wednesday is easy breezy — not a huge crowd, no hustle and bustle atmosphere, you truly get to relax and unwind.
Their prices are very reasonable and they also provide massage and threading for those Ladies who prefer threading to waxing.
Overall, it was a great experience that I would highly recommend to anyone.

A perfectly average nail salon. The girl that did my manicure never even rubbed my hands with lotion, and gave me the limpest back massage I’ve ever gotten — and she just sort of reached over and lightly rubbed my left side. There were areas on the sides of 2 nails that she missed completely with polish.
The woman next to me was getting the queen of Sheba treatment — her pedicure started before mine & finished after. I guess its the gamble of who you get when you go. The hot stone foot massage is having your legs & foot flaccidly rubbed for about 30 seconds with a stone — not worth it!
They tried to up-​sell me on callus remover & an eyebrow wax — which was a bit insulting, since I’d had a brow wax just a couple days ago and my brows looked just fine.
I’ve had way better and paid much less. Won’t be back.

I used my groupon which was actually a good deal for the area. I didn’t pay for parking, maybe because it wasn’t busy. I pulled right up front. The ambiance was nice and the place was very clean. I opted to get solar nails.
Then gentleman who was helped me asked about where I was from and how did I hear about the place. Maybe he didnt notice, but as the conversation progressed, the convo went from pleasant to rude. It was my first time getting solar nails, so of course I asked a lot of questions.
He stated that they have a lot of «high class» clients, and that I should consider solar nails more often. This was how the rest of the conversation went. He boasted about the area and clients. At the time, I lived across town. Comments like «you wont get your nails like this over there,» were pretty much all I heard. It really made me uncomfortable.
The solar nails were VERY thick. I went to another establishment and they said that they are not supposed to be that thick or pink and it took them an hour just to take them off. Solar/​gel nails are very common and just about every nails place offers them. So I didn’t understand what was so different.
I wont be patronizing this business anymore. I live literally five minutes away, but I’m taking my money elsewhere. I have quite a few friends who used the groupon and had a very similar experience. Maybe in this economy people use coupons and deals to save money, not because they cant afford it. People dont realize the value of good customer service…

I had the pleasure of visiting this salon due to a groupon offer that included a manicure and hot stone pedicure. I was perplexed by the parking requirements. The spa is located in a pay lot, and it is not clear that as a patron you are not required to pay until you get to the door. At that point, its too late and you’ve already paid for parking. Once I saw the exterior of the shop, I almost turned around as it looked like something that would be in the hood and not the richy part of town that is Buckhead. After entering, it was a beautiful calming scene. I noticed right away they offer shoulder and neck massages, but you also can have a full body massage in a private room.
What I didn’t like is the hard upsell by the person doing my mani and pedi to get other services ie. eyebrows arched and callus treatment etc. Second, when I choose a color, I need you to move forward with painting the color. I don’t need to hear your opinion about how it is not «professional» to wear magenta polish and I should do a nude instead. Really?!! I am not your homegirl on the street. Also, I did not care for the durability of the manicure and pedicure itself. Typically when I receive pedicures, the color lasts for 2 weeks and my manicure, for a full week. By day three, my manicure was badly chipped and after 1 week so was my pedicure.
So all in all, love the scenery but after the upsell, average customer service and lackluster paint job I’d have to pass on returning. I’ve simply had better.

I wish I’d known that Buckhead Nail and Toe Spa patrons’ parking is on the house prior to jamming five dollar bills into the sketchy pay box. Now I am aware, since my Groupon-​inspired appointment might have converted me to a repeat customer.
Something about pedicures and manicures makes me uncomfortable, especially when the staff speaks a different language and can’t conversate. I guess I’ll read Jaycee Dugard’s memoir instead. Wait, that defeats the purpose of relaxation…
My Groupon included a deluxe pedicure, hot stone foot massage and manicure, which I upgraded for 20 extra dollars to the gels. After all, normal manicures chip off within an hour.
Other Unilocalers who describe the color selection as pink-​heavy are spot-​on. The colors range from milky to neutral to tan to a wide range of pinks — and there was one forest green.
I can’t afford a deluxe pedicure on a regular basis, but having someone rub my shins down with orange-​scented scrub and buff my heels was pretty fantastic, despite how strange it felt to sit on a chair with my hands and feet out for service. My only complaint is that the chair hurt my back — maybe the hard-​ridged motionless massage pad is what made me so uneasy.

I picked up a $ 25 deluxe manicure/​pedicure certificate from Half Off Depot on Friday night, and by Saturday morning all the tension in my shoulders, neck, and feet was being rubbed away. Gosh I love a bargain.
Customer service here is average. They tried to upsell me at least five times, asking if I wanted to try the gel polish when I arrived, get an additional callus treatment during my pedicure, get an additional 10 minutes of massage, another try at the gel polish, and finally the suggestion of an eyebrow wax. Thanks, but no thanks.
The pedicure is clearly the highlight here. The deluxe version that I received included an extended massage, exfoliating scrub, and two hot towel treatments. It was to die for. Their selection of essi and OPI polishes is a little pink heavy, but thankfully I’m a pink girl and found a color I loved. My toes look great, and I would come back just for that.
The manicure was okay, but I’m an impatient kind of girl, and they didn’t have any of those UV light boxes that speed dry your nails, so I didn’t wait long enough to let them dry properly and smeared them within 20 minutes of leaving. My fault, not theirs, but also just evidence that the pedicure here is the true focus.
While the full price of $ 52 for these services is a little steep, $ 25 was an outright steal, and I plan on picking up a few more certificates for future pampering needs.

Make sure to bring cash for parking.
First, the things I liked about this establishment: The spa chairs are awesome, the staff were pleasant, and everything was sooo clean. The last one is the plus of all pluses.
Things I didn’t like: Pay for parking. Maybe because I’m a suburban girl I just don’t understand paying for parking. I mean I could see if this place was smack in a downtown city, but a side street in Buckhead with a private lot?! Not so much. Moving on, the selection of nail polish was limited. While they have some great colors, the variety off colors is very limited. I guess Buckhead Betties don’t experiment with color much. *shrug* Also, while the pedicure was pretty good, I need them to put a lil more elbow grease in the foot scrubbing.
Overall, I give it an A-​Ok and may be back I the future.