Braden Fellman Group Ltd

I have lived in Andrews Court in Virginia Highlands for close to a year. My rent is $ 1195 for a one bedroom 800+sq foot apartment with separate dining room (which we use as an office). I moved down here from NYC, so I think I may have a bit of different perspective when it comes to apartments and real estate than many down in this area.
Pros
–GREAT location, like probably the best in the city. Right next to bars and restaurants, and so much is in walking distance. Parks are right nearby, grocery stores, etc.
–Charming apartment, lots of character with high ceilings, doorway trim and high baseboard molding
–2 doors for the balcony (one in living room and one in bedroom)
–open air courtyard and TONS of light
–hardwood floors
–dishwasher
–central air and ceiling fans in each room
–no bugs or rodents (not once! My apartment in NYC was infested with cockroaches)
–FOUR BIG closets (i had one tiny hallway closet in NYC, and another in the bedroom)
–Laundry on-​site with 2 washer, dryer machines on each floor (coin operated — again coming from NYC this is a HUGE luxury where this is almost unheard of)
–Elevator
–Very quick response to maintenance calls. I have never waited more than 2 days for a repairman to come out and fix w/​e issue I had called in about.
–indoor bike racks (be sure to lock your bike up though)
–Gated parking
–SUPER quiet residents. No noise complaints at all. There is noise on the street, as that is where the apartment faces, but again coming from NYC the noise is like crickets to me. Also, we live in one of the front units which has no neighbors on any side, only above and below, so it might be quieter than other units.
Cons
–Residents will consistently leave the front door propped wide open which opens up to a very a busy street. They don’t seem to be bothered by this, and it renders the keypad entry with code pointless. (this point has less to do the management company, and more to do with the residents)
–The utilities are slightly dated — They work fine, but could definitely use some updating.
Point of Information-​Utilities are not included which makes the total amount you pay each month higher (this was in the lease, but I guess I missed it when I read over it, but keep that in mind if your are thinking of renting).
Additionally, they explain everything in their lease, read your lease! I hate when people are like «They try to scam you!!!», but really they just didn’t read, and then try to blame it on the company. (See my example above) I also got a letter in the month 1 month in advance explaining my options for lease renewal and how I would have to send written notice to them if I was not renewing my lease.
All in all a great place to rent from, I have no major complaints and am very satisfied with my time at Andrew’s Court, and with Braden Fellman.

Since moving to Atlanta in 2011, I’ve lived in two Braden Fellman buildings and I’ve loved them both. The grounds are always kept tidy and the grass is always cut, I’ve never had to wait more than 24 hours for maintenance to fulfill a request, & the leasing agents respond to my emails quickly. I can’t say enough great things about my neighbors at each location and Jessica, my leasing agent is awesome. You really can’t beat them on price & location. If you’re looking to rent in VaHi or O4W, I’d recommend Andrew’s Court or Spanish Oaks. Both are awesome spots.

Worst management in the city, never follow through on their promises. They tell you one thing then you never hear from them again. Stay away from their properties.

I am only writing this because I am concerned for your health. I lived in the 205 ponce de Leon court building, specifically apartment #1. This building is beautiful, seemingly has a lot of character, and was less than a mile walk to my office in downtown Decatur. In comparison to other apartments available in this area $ 765 for a beautiful studio seemed like a great deal when I signed my lease. I don’t have anything to say about the leasing staff other than, they were at times difficult to reach. When issues came up, once you got in touch with them things were pretty much resolved… fast forward a few months and the neighbor in the adjoining unit to mine started having serious leaking issues (see review by Katie C.) I witnessed the leaking firsthand as well as via video. I was alarmed, but didn’t want to make any assumptions, and crossed my fingers that my unit wouldn’t have any problems. Over the course of several months her leaking problem persisted and was followed by some mold. I can attest to her review being 100% accurate, witnessing all of those things happening and still being very confident that my unit was going to be fine. Until one day I woke up, congested, dizzy, and nauseous, proceeded to get ready for work and opened my closet to see the worst infestation of mold I have ever witnessed. It seemingly appeared overnight. I had a family friend come by, who is a licensed home inspector, who told me to get myself and my animals out of that unit immediately. On 10÷24÷15 I wrote a letter terminating my lease to Braden Fellman and signed another lease that day. I told Braden Fellman that I would be terminating my lease 10÷31÷15 because I had already paid for the full month. I was completely out of the apartment that day. Fast forward a few days (10÷26÷15) and I went back to check to make sure all of my belongings were out of the unit. Much to my surprise my key didn’t work. Braden Fellman not only failed to even acknowledge my letter of lease termination, but they changed the locks during a month I already completely paid for. I haven’t heard anything else from them since, and quite frankly, good riddance. But please, for your own safety do not rent from these people.

Braden Fellman has apartments in great locations in Atlanta, but I would not suggest renting from them. They have a lot of «fine print» in their contracts that seemingly are a scam to get more money out of renters– I am still paying outrageous fees for not giving them «due notice» that we did not renew our lease. Our Highland Club apartment was very old and poorly renovated.

A couple friends actually warned me about signing a lease with Braden Fellman and i wish i had listened. Absolutely the worst experience with any businesses I’ve encountered. They do not care. Jessica is a goon.

Amazing cute apartments in Decatur. Seemed clean and quiet. Almost started an application to rent one, when I started to hear about all these extra fees. Came home and looked at the BBB and found out it has a F rating. Buyer Beware

Am moving to Atlanta and have emailed and called, with no response. Office transferred me to an agent for VA HI and she never returned my call. Pretty sure if they don’t return calls from prospective renters, they’re not gonna call back when there’s an issue with the property.

Late to respond to service calls, late to respond to calls to the office. The residents are messy — there is constant garbage everywhere and feces from dogs all over the sidewalks. This is the worst management company I have ever dealt with, and I’ve been renting for a long time.

I rue the day I signed a lease at Collier Flats apartments. What seemed like a great bargain on in town living has blown up in my face. No amount of savings is worth your safety and sanity. Since Collier Flats is a bargain, I have been very patient with the smaller things, like the complete lack of water pressure or the pet stations that are literally overflowing with dog feces. So I am two months into my lease and upon coming home one evening subsequently tripped over several items placed on my neighbor’s porch (decorative urn, bike, several plants, table) and injured my ankle. Since the lease clearly states that residents are to have no items on the porch, I contacted Braden Fellman in hopes of a resolution so no one else would be injured. The property managers, Venus and Jessica, acted like it was a complete imposition for me to ask that my neighbors belongings to be moved. I had to ask persistently for over three weeks for anything to be accomplished and they have still allowed the neighbor to keep most of the bulky items on the porch. Braden Fellman does not care that I was injured. Braden Fellman only exists to rent apartments. Whatever happens after you sign the lease is not their concern.
The management does not care about their tenants or providing a clean, safe environment. There are rat traps at the end of every building and I found a dead one in a cabinet when I moved in. Trash is sprinkled throughout the complex and cockroaches run rampant. I even had a roach run across my foot one night in the parking lot. So pleasant!!!
There is no on site daily maintenance and you can definitely tell. Neighbors have trash, and whatever else that can not fit in their apartments, strewn all over their porches. A couple of families also live in the complex and turn the central parking lot into a playground. They run about and while it is incredibly dangerous, it is also incredibly loud. I have come home and almost hit a child running about and frolicking through the parked cars on more than one occasion. Talk about give you a heart attack! They are also quite loud and let their children exercise their lungs right outside of your window. The apartments are old, so the insulation is not so great. It lets in lots of noise and you can easily hear your neighbors. It is also not helpful from an energy perspective as my cooling bill for my 800 sq ft apartment ran ~300 dollars the month of August. While I understand it was hot, the AC never went off. It should also be noted that the joint water/​sewer bill that you pay (split equally between the apartments in the community) is not ~60 dollars/​month as quoted by Venus when I moved in but rather 80 – 90 dollars/​month, making the bargain not such a bargain. So as a single person, I split the difference with all of the families crammed into these tiny apartments in water. In my last place I paid ~25 dollars/​month for water/​sewage in a place of my own. Now I pay over three times that. Absurd!
So all in all, Collier Flats is dirty, unsafe, loud and the property management is worthless. Take your money elsewhere. I wish I had, but now I will just be counting down the days until I can move out of this hellhole.

I can’t say enough about my positive experience with Jessica and the rest of the Braden Fellman team. I had been living in Collier Flats for 18 months and honestly never had a single complaint. The staff was always kind and understanding, the neighbors were great, and the location and value can’t be beat. I recommend Collier Flats and the Braden Fellman Group to anyone looking for great Atlanta city living.

Braden Fellman is the worst apartment management company in Atlanta.
The employees at the corporate office on Ponce De Leon have terrible attitudes and are unresponsive.
The rent seemed reasonable at first but then it was jacked up at the end of our 12 month lease.
They recently started forcing us to pay for their arbitrary guesstimate of what our share of the water/​sewer bill was. Individual meters for each apartment would have cost too much apparently so now I pay for other people’s water usage, the complex’s leaky pipes and the outside water faucets used by the landscaping crew.
Braden Fellman does not maintain their buildings.
The building has major structural issues and there is such a slope to teh floor that a tennis ball can be placed at one end of the apartment and roll almost to the other side of the unit across 2 rooms.
The bathrooms have not been renovated in decades. that must mean they are quaint, right? no, it means the bathrooms are small with no storage and fixtures that have a lot of problems. the seals in the sink faucet have been replaced at least 3 times and they leak constantly. the faucet in the bathtub/​shower once broke on a Saturday night and gushed hot water for hours before maintenance came by to turn off the water to our apartment until Monday.
I CANNOT wait to move out in a few weeks.
I can only imagine how much of our security deposit these shady characters will try to keep for no reason but in any case it will be worth it to get into another place.
AVOID BRADEN FELLMAN. You can thank me later.

I’ve lived in a lot of apartments in various places. Braden Fellman has been one of the best management companies to deal with while leasing 2 different apartments from them in the last three years. I’m only ending my lease with them because I am buying a home — otherwise I would have stayed with them even if I had decided at some point that I wanted to move to a different location in town. Anytime I had a maintenance issue they tackled it quickly. Anytime I requested a reasonable upgrade to my apartment they worked with me to find a solution. They have such a range of properties it is worth looking at all they have to offer. Some other reviews I have read sound a little unrealistic — city living has its advantages and disadvantages, its just that simple. I live at 575 – 585 Boulevard Place NE for three years, and never really had a problem with the leasing company — especially considering I’ve dealt with some horrible horrible leasing companies before. BF has been really great! I actually referred two people who have lived in BF properties happily for awhile now.

My truck was broken into early in the morning on 4÷4÷12. This is the second time in less than a month that my wife and I have been the victims of theft while parked in our own parking lot. Nothing was taken, due to the fact that everything was removed during the first break in, but a window was smashed. The cost of repair and the value of the stolen items is over $ 1000.00 and who knows how much more will be added before our lease is up. When asked about early termination of our lease, the corporate office let me know that we would immediately forfeit our security deposit and be subject to nearly $ 2000.00 in fees. My wife and I cannot afford an expense like this and are basically being coerced into living in an unsafe environment.
Our security guard is a joke; we receive multiple notices every week about burglaries. The police officer that I spoke to today called our complex a «hot spot,» and told me that we were the seventh report that they had this morning. Also, the answer is not to form a community watch; it is not my job to provide my own security. Why would I want to form a community watch when a person was shot here a few months ago?
Something needs to change.