Blue Med Spa

This review is NOT for the spa, it is for Melanie Bell’s salon located in the building. Once she has her Unilocal account established I will post a review there as well.
Melanie has a gift, an amazing gift. An award winning gift. She assessed my hair, looked at photos I brought in, and nailed exactly what I wanted. My hair is the most gorgeous rosey violety pinky plum (she used AT LEAST 6 colors in my hair) and I stare at it every single day. My hair is not damaged and still feels as silky as the day before my color transformation. I’ve also had the color for two months and it has only slightly faded. I was sure I would have to be in the salon at least monthly, but my color is still going strong! (My white roots cannot be helped and do require touch ups, sadly.)
Melanie is great at doing everything– gorgeous blondes, radical haircuts, normal Buckhead business, Asian hair, mermaid hair, you name it, she can do it. Highly recommended.

Melanie Bell’s expertise with hair color and cut blows me away with the red, orange and purple — oof. Happy to her do my hair any day.

Blue happens be the most memorable Spas in Atlanta that I’ve ever visited. I am unsure of their permanent name because they just can’t seem to settle with just one. 1yr they’re «Blue Med Spa, the next year they’re «Blue Cosmetic surgery and Med Spa», Now it’s just «BLUE». Who knows who they’ll be next year. Their name is just as inconsistent and confusing as the people who are running it. «Blue» or whatever they call it now-​a-​days, is located right in the center of midtown; surrounded by five star restaurants and expensive apartment homes. Blue Med spa… Excuse me, «BLUE» charges $ 99 for a signature facial and there’s nothing special about it. They are infamous for charging $ 150 for a Brightening Facial and use the EXACT same products as the Signature Facials… What a rip off!!! This facility tries to make them-​selves appear sophisticated because they’re downtown. This place doesn’t even deserve to be called a spa compared to BLISS SPA, EXHALE SPA, NATURAL BODY SPA. Have you ever payed attention to that messy set up in Blue’s lobby area?! OR have you tasted that stale, warm water that sits underneath a lamp harboring bacteria that they actually serve to clients… Absolutely disgusting! The new guy working front desk was the manager within two weeks of me being introduced to him… tomorrow he’ll own the place! Personally, I would not recommend this «SPA» or «Clinic» to any of my family and friends… Or even the homeless guy who occasionally sleeps in the front of the building on Saturdays and takes a bath in the miniature pool next to the entrance! I’d rate this place of business a 2.0 out of 10. Better luck next time, «BLUE»!

I came here on a recommendation of a friend and I also live down the street. Aaron did my massage and he was amazing. If you have really tight muscles and massages hurt, then Aaron is your man. He works Friday, Saturday and Sunday. I’ve already made my next appointment. Also Latecia (sp?) gave me an excellent facial!

This is a review for the injections only, as I have not experienced any of the spa services. After going to Blue for many treatments over the years and simply not seeing any lasting results, and being told I had developed a tolerance to Botox which made it no longer work… I finally branched out and left. I learned from my new place, a derm, that this is simply not even true and moreover, my Botox worked within a day after treatment. Blue dilutes their Botox, which is common, but these guys clearly are just not getting the dilution correct. The end result is overpaying for Botox that does not work.

Horrible customer service!!! I called for a hair appointment with Melanie and the receptionist failed to put my appointment on her schedule. Imagine my embarrassment and frustration when I arrived to find Melanie with another client. No apology for the oversight, no admission of responsibility. Be sure to call and confirm any appointment you make with the spa. Their receptionists are clueless!

You’ll need a drink or a massage after trying to deal with the phone staff at Blue Med Spa. They are untrained and don’t know how to book an appointment or take a message. I tried booking a massage twice without success. Even showed up the second time only to find Diedra hadn’t bothered putting our couples massage in the computer. She apologized and explained it was her first week.
John S., the manager, has not responded to repeated requests for a refund (as of today) and initially asked that I try to book again and he would do something (unspecified) special to make up for the frustrations. when I called to speak with him Jean Paul who answered the phone said he didn’t know when John S. would be returning but I should just call back. Taking a message wasn’t an option.
If the medical staff as inept as the phone and management, I would have my malpractice lawyer on speed dial.

I have used Blue Medspa for permanent makeup services. Nancy at Blue Med has done my eye brows and eye liner. Her work is beautiful and she is an absolute perfectionist when it comes to achieving the best look possible. You can have follow up visits for touch ups and adjustments. I have received hundreds of compliments on my eye brows and they have really enhanced my overall look. I couldn’t be more pleased with the results.

I have been here in the past for IPLs and had a good experience with this medspa in the past. Well, not any more. This last one I got was a waste of my time and money. There is zero difference in my face with this IPL. And, they tried to charge me for things I did not have done. Luckily I had called ahead to find out the charge or I would have had no idea. There was no confirmation at the checkout I was just told «your charge today is $$». I had to query what that was for and state that that was not what I was expecting. Then, she called downstairs to the aesthetician to make sure I was correct in what I had done. It is time for me to find a new place.

I had a horrible experience with the Bluemed spa. I was treated terribly By the Guest Service Manager HEATHER. She was rude to me and I feel like it was because I am black. She actually rolled her eyes and me and turned her back on me. I spent more that $ 3000 dollars there in just 2 weeks. I prepaid for several items. This was all before HEATHER treated me I was beneath her. The next day I went in for the services that I had prepaid for. The founder John, took time before my appointment to talk to me. So we could resolve the situation. The more the chat went on, the more I realized that John was upset that I made a negative post about HEATHER. He was very cold and seemed very condescending once I said it’s NOT ok for her to treat me that way just for being blk. I went on to get my procedures. The first clinician tried to convince me that HEATHER had just had a bad day. She seemed almost irritated by the fact that i wasn’t buying any of what they were all trying to sell. Then when I went in for the botox and the juvederm, Jennifer didn’t mention one word of it. the procedures went off without incident. Jennifer did say she «gave «me an extra syringe of juvederm and about 20 more units of botox. I thanked her. I figured that since Jennifer never asked me or told me there would be a charge, that was the Managers way of apologizing for my unpleasant encounter with HEATHER. Then at the counter the cashier said I owed 900 something for the services. I was floored. I asked her to get the manager. She made a few phone calls and then said I was all set. This did not make me happy. At the end of my next day of work I called to speak to John. He got on the phone and basically said our business was finished. He took the rest of my funds I prepaid for the items I didn’t request. John then proceeded to tell me I should find another spa to accommodate my needs. I feel lille he took my $ and sent me packing. Do both managers have problems with black guys? It’s kinda starting to look that way. All I want if a refund and a clean break. I didn’t receive ALL the serviced I prepaid for! Its a shame You actually do segments that make them look like a good place of business. I guess it’s a great place to visit if you are white. I honestly feel that if I were white there would have never been an issue.

I have tried a few services here. One facial left me with damaged forehead pores that took well over a year and several breakouts to finally heal. Another facial was fine, but I was literally called «frugal» for not wanting to purchase more products. When I did purchase a product, I realized it was expiring in a month. I was given the opportunity to come back and exchange it but didn’t because it’s such a hassle to drive there.
I’d never recommend this «medspa» to anyone.

I had such a positive experience at Blue MedSpa. New to town, I booked a facial under the new client special. Despite the fact that I arrived nearly 10 minutes late for my appointment, the reception team greeting me with a smile. Nancy performed my facial and was warm, knowledgeable and bubbly. She kindly groomed my brows even though I had not booked that service in advance and also suggested a lash tint (my first) which I am really enjoying. I have not had to apply mascara since.

My July, May, March, February, and January facials were all at Blue MedSpa.
Pros: Great Atmosphere
Convenient Mid-​town location
Cons: SUPER EXPENSIVE
Even though I requested the same esthetician I got someone different every
time
The last time I went they tried to charge me for a service I did not request. Yes,
the estetician told me about a new service but I didn’t ask for it, she just did it
For 2013 I don’t think I will return to Blue MedSpa. There are just too many other good quality estheticians in the Atlanta area who do not charge exuberant prices.

I have been a loyal customer for the past 6 years and even though I had a phase of trying other spas, I always end up coming back to BlueMed since they know what they are doing and they are the best at customer service.
Having been a tennis player since the age of 14 I developed some serious sun spots and skin issues that the doctors and aestheticians at Blue med have completely erased. They are always at the forefront of cosmetic /​non invasive procedures and are true experts at what they do.

I love Bluemed Spa, it is my favorite spa in the city. The staff is always so friendly and helpful. The spa itself is fantastic, always clean and smelling lovely. I have been multiple times and loved everything; facial, microderm, botox and a massage.

The Gift That Keeps On Giving.
Every year my husband treats me to the blue med membership and it’s my favorite present by far. Between the amazing facials from Kat, who is not only the sweetest person but has given me skin i can be proud of in my 30’s… to Tom who gives the best massage i’ve ever gotten (which is saying a lot, because i’ve gotten massages from almost everywhere in atlanta).
Also, i just love the spa itself. Blue Med has a great, calming atmosphere and the staff has always been so welcoming and kind. I’ve been going to Blue for 2 years now and i still look forward to each and every visit.

I was given a Half Off Depot coupon for a massage as a gift. I pursued the scheduling of an appointment three or four times and discovered that using the coupon limits you to a small pool of masseuses scheduled at specific times of the day and only on 4 days of the week. When I was able to meet the limitations of the coupon and schedule a weekday appointment, they told me that the price of the massage had gone up and I would be paying an extra 15 dollars for the privilege of receiving the gift. I settled on getting less than a full hour massage so that I could actually redeem the coupon for less than the face value.
Later, I did a search on Unilocal and found that I was not the only one who had experienced this poor treatment. Other people were complaining about the coupon limitations and the condescending attitude to those who redeem them.
The whole experience of scheduling made me feel like a third class citizen.
When the person who actually purchased the gift for me found out about the experience she ended up apologizing to me later for giving it to me.
It’s unfortunate that Blue MedSpa offered the coupons at all. It has soured many people to the fine services that they offer.
The massage that I received was excellent but I cannot get past the client services treatment.

BEWARE if you are trying to use a Half Off Depot coupon. While it says that you can use it any day aside from Friday or Saturday, they also appear to limit the times that you can go and claim. It took me 10 minutes on the phone trying to figure out when I could even go (I needed a massage just to relive the stress from my trying to book my massage). I couldn’t get a weekend or evening for over 3 months (which was when my coupon expired).
I finally booked it with a male masseuse. 2 months went by and I went in only to find out that he «called in sick». They didn’t offer to push it back and honor my coupon or anything.
The showers/​locker area is really small and there is only 1 shower. The massage itself was just okay. The masseuse was a little unprofessional though. I also had to cut it short because it has at an odd time during the day and I had to be back to work. They really could use to teach their «customer service» specialists to treat people right (and not be so fake).
They were very unprofessional and I will not be returning.

Well it’s five long months since my SmartLipo procedure and I’m very happy with the results. The Doctor (Dr. Cox) told me what I was in for after the procedure and he was correct. I do have some loose skin which he told me I’d have with all the weight loss I’ve had from the gym as well as the procedure but it’s definitely not as scary as one would think. The incision marks were also so small they looked like a 1/​8″ dimple.
The staff was amazing and took great care of me. It seemed that every time I went there was a different nurse there but at least the same doctor was there. It actually got me to start thinking about signing up for their great Club Blue monthly package.
Overall I’m very happy with the outcome and at some point in the future I’ll probably end up having a tummy tuck done as long as it’s just a mini with a horizontal cut along the hips and no vertical cut up to my naval. If I do have it done then I’d probably have it done at Blue MedSpa in Alabama since they don’t do it here in Atlanta. I wonder what their price range is for that. In full disclosure, Dr. Cox did ask me about doing a tummy tuck rather than the Smart Lipo but I told him I was afraid of the scarring. Now that I actually see the results I’ve had thus far I might change my mind on that.
I’ll be honest, when I moved to Atlanta I weighed 335 lbs. and after 4−½ years of seriously working out I got down to 230 (which is when I had the procedure). I lost no serious weight from the procedure (about 5 lbs. which they tell you that you won’t lose much) but I did lose a lot of excess fatty tissue. and my shape is better than it’s ever been. I’ve gone from a 54″ hips to a 38″ before surgery and a 36″ now. (That measurement is below my waist where I lost a lot of inches from the surgery.)
My final words, listen to what the doctor tells you, follow his explicit instructions and don’t expect a miracle and you’ll be doing just fine. My journey started in October 2010, had the procedure in February 2011 and now about done with the last of the skin tightening. Through all that the Staff at Blue MedSpa took amazing care of me from Kristy Stupka who did my initial diagnostic to Dr. Cox and Sara Goza who did the procedure and recovery, I thank you all!

The next time you have 5 hours and an extra $ 500, you might want to do what I did… spend a day at Blue MedSpa. Yesterday I had several different services including a 1.5 hour massage, a great facial, lunch (yes, they provide lunch when you spend the day there), a manicure/​pedicure, brow wax, and a haircut. It’s kind of hard to rate everything together since each service was different left me feeling a certain way.
For the most part I had a good experience. EVERYONE that works here is very friendly and professional. The facility is very nice. It just wasn’t the over-​the-​top pampering experience I was anticipating. When I think about spending an entire day at a spa, I think of total comfort and being waited on constantly. That didn’t happen, but maybe that’s not their idea of what spending an entire day at the spa should be. There was a lot of waiting, especially toward the end of the day. Also, there was some kind of mix-​up and I got my brow wax after I already had a facial. Seems like they should have done it the other way around.
My haircut has still yet to be decided. Before I left I told the stylist that I wasn’t happy with how it was cut. She said that was okay because it would style just as I asked. She’s right… I’m just not convinced that was the best way to do it. I might go back to have that fixed.
Overall this is a great place to spend money. If I had to do it over again I would definitely do another facial and probably spend more time being massaged (maybe with some hot rocks or steam).