Bank of America

Awful. Terrible customer service. Would not cash a corporate check from another corporate BoA account. Said they aren’t allowed to unless they contact «the maker». Um, I’m sorry, who are you trying to contact at corporate who has a corporate BoA account?
Amazing how another BoA location WAS ABLE to cash it without any issues that same day.

Something tells me they prefer that I use the ATM rather than enter their locations. It could be, the several empty windows and one (singular) teller or the customer reps who walks around offering help but is limited to what he/​she can do or maybe its the daily long lines.

There are understaffed. The place smells old. The manager is not the nicest person in this world. I gave this location 2 stars because they recently put up a new drive-​up atm.

This place could use a rehab. It smells musty inside the front doors and in the waiting area, but i imagine, judging by the water stained carpet, that its from the water stained carpet.
The parking lot looks like a bomb hit it. i like to pretend i am driving through the war zone and avoiding mines. The potholes are huge and the half assed patch jobs really never help during the 2 weeks they last.
The people are nice inside and the lines are half of what you usually see, but really, who goes inside a bank anymore except robbers?
Lastly, the atms. I love a good atm because its like free money (but not really). These atms seem to work a lot of the time! The one near me in east Atl ALWAYS has something wrong.
So in comparing this one to the one near me it earned an extra star because there aren’t bums in the parking lot, the line is short and reasonable, the tellers speak clearly and can add (even if they use a machine it counts). Remember in the movies how all banks always looked nice and clean? Do those exist? did they ever?

Banks… Who likes them these days? I have had my share of cussing banks and credit card companies.
This BOA rocks! I have a personal and business account with BOA and have had a few issues with bank charges and as of yesterday, a lost wallet. Their customer service is great. I have had some frustration with having to wait to speak to someone.
I recently had to go in and discuss a charge I wanted removed. The woman was playing a music game with corporate and didn’t seem to care what I wanted. I started off saying I wanted this fee removed and she said «done». That simple. I didn’t have to fight with anyone. «Done». I am very pleased with this particular branch after some of my experiences at other branches.
This branch is «as good as it gets»!