I’ll never go here again. It’s very disorganized. They are more focused on speed than quality. I watched as my car was rinsed and washed partly; and then it sat in the sun… while waiting, I saw brushes on the ground. Albeit, I was shocked to see scratches on my hood and window trim. There was dirt on the steering wheel as well. I should have paid the extra $$ and took my car to the dealer!
Caitlin O.
Classificação do local: 5 Midtown, Atlanta, GA
They do a fantastic job here. I had built up grime on my car from parking outside. They really took the time to get my car looking back to new. Would definitely recommend and come back. Impressed by all the hard work put into bring my car back to new.
Talia T.
Classificação do local: 3 Atlanta, GA
Just got a car wash no inside cleaning was needed. I only went to support this black business. They didn’t even Clean the side mirrors smh and some spots on my Windows they missed smh. 15 $‘for that lol it should’ve been 5 $. The only cool part about this was all the super dope cars that come to their business; Porsches, Audis, Bentleys etc.
Shirl B.
Classificação do local: 1 Atlanta, GA
If I could give less than one star I would. This place actually deserves half of a star. I was flagged down to come in and get my car washed. Honestly I could’ve done a better job myself. I paid $ 40 for a wash and a «wax». He did a rush job and there were still streaks on my windows and remnants of a sticker that I had asked him to remove. I could not tell if they had actually waxed my car or not. As I go to get into my car, the washer tells me what I actually need is a hard wax. Really? The waiting area is dingy, poorly insulated and uncomfortable. The least they could do is provide free Wi-Fi if they’re going to make you wait for a subpar car wash. Won’t ever go back!
Shawn T.
Classificação do local: 1 McDonough, GA
The worst car wash ever. They told me it would take 1hr but it ended up taking 2 and my car still was not clean when they were done. I paid $ 30 and gave a tip even though when I got to the car I could clearly see that it was not washed properly. I was just so irritated with the wait that I just took the car and left. When I got back to my job and really inspected my truck I saw dirty water stains on my vehicle, I saw the same bird poop that was on the top of my truck still there, the back and front of my truck was not vacuumed properly. I think if I had a high end vehicle and not just a regular truck they would have taken more care in what they do. I was very disappointed and will never return. I am now even more sorry that I dined in at the place. I spent way too much money for a horrible experience.
Adrienne T.
Classificação do local: 3 Atlanta, GA
What an interesting experience. The FOOD is actually OUTSTANDING here, and I enjoyed my breakfast immensely. The car wash service left me feeling a little«iffy». I had a ScoutMob deal, and got treated in that«oh, you have a Groupon» way. You know the«way». The guy clearly didn’t want to do my car, and told me he’d «find someone else» to do it. I guess they had to do a coin toss to determine who would be servicing my vehicle, as 1hour and 10 minutes later, and a delicious meal, my car still wasn’t ready. Well, it was partially ready– the guy had walked off from it for a bathroom break, and left my doors open and all–(really?). Anyway, they did an ok job. I still had to touch up and revacum the inside, so I wouldn’t have been happy if I hadn’t had a deal. I don’t plan on going back unless there’s another super special.
Courtney Allison B.
Classificação do local: 3 Atlanta, GA
The folks were very nice and paid pretty good attention to detail, but there were quite a few spots inside and outside of my car that still needed attention. Also, aside from the guy telling me to pull up my car, there really wasn’t any direction for a first timer on where to pay, who to pay, where to sit, where you weren’t supposed to sit and wait if you weren’t eating, etc. I didn’t love the music blaring the whole time, especially when trying to take a phone call while I was waiting for the 40+ minutes it took for my car was.
Shalonda C.
Classificação do local: 5 Atlanta, GA
Service and food is still add good add my first visit 10 months ago. Probably better. Still coming! All the employees do a great job. I’m partial to Craig now. He provides great service.
Brennan W.
Classificação do local: 5 Smyrna, GA
Want your car looking beautiful and your rims to be cleaner than you thought they could ever be? Come here. Auto spa bistro rocks. It’s cheap and quick, too, and the guys who work here are really nice.
Mansi R.
Classificação do local: 3 Atlanta, GA
Food, full bar, nice waiting area. It makes waiting for a car wash a little better especially since it takes them 25 – 30 minutes for the wash. Overall, the car looked nice but we still had to do some spot cleans on the leather in the car, clean the inside of the car, and wipe out some spots that they missed on the outside. For $ 25 you get an exterior wash wish an inside vacuum. The quality was good, but not great since we had to clean a little on our own afterwards. I may use them again out of convenience rather than choice.
Laura K.
Classificação do local: 5 Atlanta, GA
Really nice job… just don’t get the dip.
Marco C.
Classificação do local: 2 Tallahassee, FL
Went here to get a car wash yesterday. All I needed was the front passenger side carpet cleaned as well as some spots cleaned off of the dashboard(both caused by a spill the night before). I conveyed this to the person cleaning my car and they said they would charge the same as a full interior wash so I might as well get that, which I agreed to as that seemed fair. When they finished, the carpet was very clean, but literally all of the spots were still on the dashboard. Not only did we specifically discuss the cleaning of the spots, but they are also a completely different color than the dashboard, so there is no excuse for them having missed it. Finally, when I went to pay, the person who cleaned my car told me that they had found a ton of «white dog hairs» in my back seat and charge $ 10 extra for any animal hair. I have never had any animal in my car, and had had the back seats vacuumed two weeks prior(remember, I was only here for the front seats), so this was obviously a lie. This charge was not present on the check, but the man told me to just go inside and pay and then give him the $ 10 in person which makes me think that he was just trying to get some extra money out of me under the table. I left a reasonable tip on the check(probably shouldn’t have) and went to get my keys. The man asked to see my check while asking for the $ 10 which I disputed. Upon seeing the tip he said never mind and just let me go. I am pretty upset with this attempt to scam me out of some extra money as well as the poor quality of the service and won’t be returning.
Kenneth S.
Classificação do local: 1 Atlanta, GA
The car wash was just ok. The place is way over priced and once I paid the guy outside that washed my car charged me 10 more dollars for dog hair 45 dollars in and out rip off
Val S.
Classificação do local: 1 Atlanta, GA
I’d rate this car wash with zero stars if it were possible. They left a film of soap in my interior(I had to show up to an appointment unable to shower or change), and they refuse to answer my follow up calls after keeping me on hold for ten minutes. I’m not thrilled, and I’m intrigued to see how they handle this if they ever do.
Ben S.
Classificação do local: 4 Atlanta, GA
First, the washes. I’ve had my car done 8 or 9 times at ASB and it’s always good. There’s no price list but the price is always fair. Waxes cost a pretty penny though, so be prepared to spend. If there’s ever a spot they missed they’re happy to redouble their efforts. The food. I stopped in for brunch for the third time, and I’m glad I did. While the food before was decent enough, today they had a new menu and hit it out of the park. The service was attentive. I got the mini Cooper breakfast and my girlfriend got the salmon croquettes. Every thing was well seasoned, especially the home fries that had grilled peppers and onions. The pancakes were malty and delicious. If you’re trying to compare this to one of the major staples of the Atlanta/midtown restaurant game, then it’s possible to nitpick. However ASB has gotten incredibly better and I thoroughly enjoyed my meal.
Ashley T.
Classificação do local: 3 Old Fourth Ward, Atlanta, GA
I’ve come here off and on for about a year and have always been pleased with the way my car looks afterwards. The staff are cool and always answers any questions and they always allow you to look over your car to address any issues before you drive off. Depending on what time you get here, you might need your patience hat on but if you get here pretty early, they’ll have you out in about 20 to 30 mins, which I think is pretty decent. The dining experience is okay but I will say their drinks are realllly good. The service in the bistro is really«hit-or-miss»…you may have a good waitress/waiter or you may not*shrug*. Never had the food and I’m normally not here waiting long enough to try it out. Overall, I’d recommend this place if you’re in the area as they do a really good job. I always ask that they make my car«prettier» than it was before and they always do just that!
Crystal H.
Classificação do local: 3 Lawrenceville, GA
So when I was taking a class at Georgia Tech, I would always pass by the«Auto Spa Bistro.» One day I decided to go, and asked if they had a special. They said it was $ 10 for an exterior wash. I thought it was a good deal, and they said it was $ 5 extra for tire«dressing»(I think that’s what he called it). I got the exterior wash and tire dressing for $ 15. I guess the wash is inexpensive because they expect car-wash customers to go into the bistro to get some food… I didn’t go in to eat, so I waited in the room on the right. It said«No pictures allowed,» but I took some pictures anyway. This room looked very worn out and old. The sofas were pink and tacky. There was a TV playing some sort of reality show. The room had a huge window where I could see my car getting squeaky clean. I believe I waited ~25 minutes for my car, and it wasn’t even busy. I’m not sure if 25 minutes is fast or slow service for exterior and tire. Anyway, the people working there were friendly… a little too friendly, but that’s fine I guess. Service was alright. The cashier lady was very confused and it took ~10 minutes for me to pay. I think the computer was down or something. I’ll probably go back if I’m in the area!
Lia P.
Classificação do local: 4 Smyrna, GA
Hands down the best car wash my husband and I have ever used. If you have a luxury car and really want your baby taken care of this is your place. These guys are true car guys and really know what they’re doing. My husband’s Porsche Cayman had oil spots on the hood and trunk from a leaky pipe and they were able to buff them out. It wasn’t cheap, but the car looked brand new. The guys talked my husband through everything before hand, did what they said they would do and then proudly showed off their work after. I’ve had a normal car wash on my lowly cadillac too and even that’s awesome. If you live in the area I highly recommend these guys!
Pam D.
Classificação do local: 3 Dallas, TX
Having driven by this place numerous times, curiosity finally got the better of me and 4 of us stopped by for brunch yesterday. Considering the overall experience here — Auto Spa Bistro fell to the middle of the road. This place is combination car wash and restaurant. You pull up and someone approaches you and asks what you need. I asked if they had a set service list and got the reply of «we do everything». I asked for an exterior wash and interior vacuum and wipe-down. They told me $ 30 — a little pricier than my normal spot but not totally out of line. Once you drop your car — head in to the lounge area to pay the cashier. I liked that I could put tip on the card. Hang on to that receipt though because that’s your ticket to get your car back. Now you have two choices: if you want to eat or drink, you can hang out in the restaurant. If you don’t want to eat or drink, they have a separate car wash waiting area. We sat for brunch around 10am. They have a couple options for seating: bar, a few low tables, several high-top tables, and then an area with big cushy chairs with small tables. The whole dining area is pretty small but it’s not like they’ve got a ton of customers or anything. We opted to sit where there chairs are. I was concerned that the tiny cocktail tables would be inadequate for actually eating off of, but we later learned each one expanded for extra space. Smart! Due to some unfortunate circumstances, it took nearly 30 mins to get our orders taken. Not totally their fault; some of those who RSVPed didn’t show up, and the waitress was waiting to approach us until our entire group was there. Also, the only other table in the restaurant ordered a bloody mary and she didn’t have the mix ready and on-hand, so she made it from scratch. Still — it took them nearly 20 – 25 mins to get their bloody mary, which seemed like a really long time for that. We got our orders taken and waited what I felt was a bit too long for food, but I wasn’t checking my watch at that point. I may have just been feeling antsy from the long wait to order. When food did arrive it all looked pretty great. I had the deep fried french toast. I was disappointed that it was a little cool instead of hot or warm, but that’s not going to stop me from eating it. Overall I liked the dish but thinking back, the menu did mention it came with whipped cream and berries and I didn’t receive those. I also tried the grits from another person at our table, and my description is «they do not suck». Better than most places who offer grits, not the best ever. Everyone else seemed pretty happy with their food. When we asked for checks we were able to get checked out pretty quickly. The whole meal took about 1.5 hrs, so unfortunately I can’t recommend the bistro as a «grab a quick bite» spot, which seems like would be more in line with a car wash place. I exited the lounge area and wasn’t sure where to go, so I just started walking towards my car. Someone did finally approach me after some yelling amongst the employees. They told me they couldn’t get all the sand out of my car and it would require a shampooing to do so. But when I looked inside I couldn’t find one spec of sand. Sounds to me like they are perfectionists — something you definitely want at a car wash! I thought my car looked pretty great, inside and out. They definitely did a much better job on the interior than my normal place does. I think they could really go a long way to improve customer experience, which is why I’m at 3 stars. There could be a lot more signage, for example, where to enter and park your car. They also really need to provide a list of services for customers to choose from. I’m not a car wash expert, so I’m not sure what’s available. This is the type of service where I always fall for the upsell from the«basic» to «improved» washes — which they could offer, if there was an actual list of services. Their employees could be a little more friendly and hospitable, because at times I felt that we were treading that line between«our business isn’t appreciated» and«we feel like a nuisance to the employees». A simple, «is this your first time here?» would have probably answered all of our questions and made me feel more welcome. Finally– the website is in dire need of updating and addition of content. It was a fun experience but I’m not sure I’ll return. Definitely worthwhile to check out the business model!
Lindy F.
Classificação do local: 3 Atlanta, GA
«It’s a car wash, ladies and gentlemen!» — Hedwig and the Angry Inch(2001) Combination car wash and restaurant — why? And seriously, who knew? Thanks to Pam A. a few of us stopped in for car washes and brunch today to try out this somewhat frightening concept and I was pleasantly surprised. However, in good conscience I cannot give them more than 3 stars for many reasons. First, dropping off the car. The guys walk up to you and ask you want you want done to your car — simple enough. There is not a list of services anywhere and the website is perpetually under construction. I explained what I wanted done and the guy seemed to pull pricing out of thin air. So apparently, when we were there a basic wash and vacuum is $ 30. You want to throw in a wax, it is $ 125. WHAT? I have been to a dozen car wash places around town and that is crazy talk. So we went inside and took a seat. One person is working the inside between mixing cocktails, taking orders, cashing people out — one young woman. It isn’t like the place is slammed busy, but still it was Saturday. We received waters right away, but it was at least 30 minutes before our brunch orders were taken. The waitress did apologize, but I saw her on her cell phone(texting, I guess) quite a bit — so it isn’t like she was busy with other tables. Once we received our food, I was surprised that it was pretty good. I’m not sure what to expect at a car wash/restaurant combo. I ordered the 2 egg breakfast — I asked for the scrambled and cheese was offered. I opted for bacon and potatoes and cinnamon raisin toast. The eggs were pretty good — not over cooked. Soft but not wet — just like I like them. The toast was so dry, it was impossible to choke down though. I could only eat half a slice. The potatoes on the side were mixed with bell peppers and onions and had a nice spice to them. However the bacon had to be the saltiest bacon I have ever eaten in my life — basically inedible. Apparently the food and car wash transactions have to be processed separately — weird but ok. When I paid for my car, I was asked if I wanted to add a tip and how much. So I tipped and was told to take the paper receipt to the guy who washed my car. I walked outside and up to my car and waited to be approached. First thing I saw was a mess on the door of my car — it had been there before, but expected them to get it off. The guy insisted it was a scratch, and then adhesive and would never come off. I argued and another guy said it might be able to be buffed. They did take my car and buff it out. Problem solved, until he brought the car back and said buffing costs $ 25(okay, tell me that BEFORE you provide the service). He then commented that it was no charge. So I might come back — I think the prices are on their whim and while my car looks amazing, I think I can get a better job for less(and set pricing) at Cactus, which is closer to my house. Fun concept, poor execution.