Beware!!! We order custom drapes … Richie took the order. Wrong size came and they want a 20% restocking fee!!! Total crap! BEWAREOFTHISSTORE !!! Also RUDE as all HELL!!! Richie is a absolute waste of time ! Eric was also SUPER uncooperative … If you’re going to pay retail there’s dozens of other stores in Atlanta to take your business! 20% restocking for a sales persons error is utterly stupid!!!
Erin W.
Classificação do local: 3 McMinn County, TN
I purchased my husband’s gift online which was $ 176(or something like that). Which he loves! However, they had trouble entering my card information so processed it 6 times from my account. It placed over $ 1000 on hold from my checking account for 3 days. They acted like«we are sorry, it’s just a hold.» That’s a lot of money to place on hold for an $ 176 item. I just wasn’t impressed with the customer service about this. I won’t purchase anything else from them because of it. I will get my belongings else where.
Vic R.
Classificação do local: 5 Mission Viejo, CA
Pros that know their stuff and delivered as promised when promised at a fair price Vic R.
Gardem I.
Classificação do local: 5 Atlanta, GA
A wonderful place for outdoor needs. I have worked with Richie there several times. he is fast with information, very knowledgable, and super pleasant to deal with. there is never attitude at authenteak. which these days is hard to find!
Ken U.
Classificação do local: 5 San Marino, CA
Damon was very helpful in coaching me through the purchase process. I placed the order on line and he proactively reached out to me to make sure i had the right dimensions for the replacement canopy i ordered. When i was confused he emailed me and even proactively picked up the phone and gave me a call. Great service!