The chinese lady was very friendly and did a great job with my suit. I got 20% off since they had a manager’s special. I think they recently switched management.
Marcellus C.
Classificação do local: 1 Atlanta, GA
Greatly disappointed in the level of service. A pair of slacks that I brought in to be cleaned as a New Customer were shrunk beyond fit. Additionally, when I brought them in with the appropriate receipt there was no action taken. I was offered free alterations on my slacks. Since I have worked with men’s clothing for a good bit of time, my desire to have a pair of pants altered that fit properly before bringing them to Apex Pro Cleaners was not an option for me. I have concluded that though the business is very convenient to my work/home, I will not go back. Even though it is out of the way, I can trust that if they make a mistake while laundering a client’s garments they will accept responsibility. My recommendation is for Apex to take a more concerted approach to servicing clients. I recommended against co-workers and friends going to the cleaners, so far. Not a great experience at all.