Annual Credit Report

This is an outfit purporting to provide free credit report information. I tried, and the screen said «system down» or somesuch. Then, to contact this space-​age service company, the consumer is given a snail-​mail P.O. Box!
This is customer contemptuousness at its best. No instructions or apology about entering all the data again to get the report, no indication if this is a company outage, etc. If there is another way to accomplish getting the reports, I suggest finding it.
This site, funded by the credit reporting companies, (Experian, TransUnion, Equifax) perfectly reflects their management’s regard for the consumer. Quite bogus, it appears.