AMLI Old 4th Ward

Management after 14 complaints does nothing. The idiots next get drunk on their balcony and make noise till all hours (today till 5am) walls are paper thin– you can hear your neighbors passing gas. Quality of life severely impacted by the management’s lack of action for problems. Neighborhood is great — but this AMLI property should be avoided at all costs.

I just wanted to say thank you again for your quick response to my repair needs. This was the first time I need to request repairs that was not an emergency. I was surprised how easy and quickly my repair was completed!!! And The new Court Yard looks AMZING!!!
My family has lived here for 5 months and I am still glad we moved here.
Thank you again

I remember when I first wrote my review for AMLI, and someone commented on it a few days later that it seemed as only people who don’t live in AMLI post reviews. So i wanted to just quickly post, that not only have my dog and I lived there for a year, we just renewed our lease and couldn’t be happier with the price and value of our unit. This building is situated in the heart of everything ON the beltline in an incredible neighborhood. OF course things happen in the neighborhood (Crime on occasion etc.) It’s a city. You have to be aware of your surroundings etc. Anytime anythings ever happened the building immediately sends an email notifying the entire community that something happens. The only negatives about this property are some of the actual tennants. Who can’t be bothered to take their numerous bags of garbage from the outside of their apartment, to the trash shoot (OR PUT IT IN THE ACTUAL TRASH BASKET) And the building handles these problems ASAP when brought to their attention. The response i get for repairs is beyond timely, and we are excited to spend another year at AMLI!

Four months later the building manager continues to promise to take care of the situation with disruptive neighbors who spend all hours drinking and getting high on their balcony and do absolutely nothing to stop their disregard of the rules you agree to in the lease. The AMLI community is not well run and you will be nickel and dimed for every conceivable charge. They are good at charging you for everything but not so great with offering a comfortable place to live, Even if you do not use a particular amenity, you will be charged for it. Oh are your neighbors disturbing you? Tough luck, they won’t do anything about it. Oh and your car isn’t secure because half the time the security gate doesn’t function. Oh did you think that paying top dollar for an apartment would translate into safe living and responsive service. Nope, once you live here they don’t care about your comfort, safety or the security of your property. Absolutely do not move into this community. You will no doubt regret the decision as I do.

This review is long overdue– mostly in part because the leasing staff has been AMAZING to us.
My boyfriend and I were apartment hunting in a new city, and we only had a few days, so tensions were a bit high. We got some decent tours, some horrific ones, but none the less we were torn between about 3 buildings that I am happy we did not apply to. We walk in and Justin (who by the way is THE most amazing and patient leasing agent ever) greets us with a big smile and brought our spirits up to where we were both excited to move again. If anyone deserves a raise it is Justin because I am not easy to cheer up once I’m in a mood, haha.
We then go back up north and he walks us through the application process, etc until we have our move date. We move in, the apartment is exactly as Justin had described it would be. I was in property management as well and it is difficult to convey that the model will have some differences than each unit, he did so perfectly.
He and the other staff in the leasing office have been patient in every way with us, we had a technical issue with rent once and we must have called a dozen times freaking out, they have put in courtesy requests for us, you name it they will do it.
So on to pros and cons.
Pro:
1. I have NEVER heard a neighbor. (except walking down the halls)
2. My floor is always perfectly clean.
3. Leasing staff will do whatever they can for you.
4. I feel safe, I have had no issues, I walk my dogs late at night and am not worried.
5. I love how much space we have, we actually may have overshot it actually. The ceiling height is amazing. Bathrooms are huge (maybe a bit too big?)
6. Package center, dog washing station, gym, everything is really wonderful.
7. Best location in town.
So, overall we have loved our building, our neighbors, the staff, and the location. Always a few cons however.
Cons:
1. Maybe it is just because I am a woman and am sharing my closet, but the shape of the closet is not the best. Everything fits, just uncomfortably.
2. Ok, this is the most bothersome, the carpet is the worst! The color, the feel, the look, it is just a pain and an eye sore. However, the blinds are an equally worse eyesore. I am at the point I would pay to have the wood floors extended due to constant vacuuming and general aesthetics.
3. Appliances, cabinet faces, mirror, tiles, etc need some updating-​but I am not complaining, they are not in ruins.
I know AMLI and most other buildings (ok, all) will be increasing their rent due to the market. The projected rate for Atlanta and this area specifically is a tad high so I am hoping that AMLI will not raise rents too high as they have been known to do previously, as we like our new home and wish to stay put!
Thank you again to the leasing staff!
–Alexandra

Great location and the staff are responsive, mostly. However, the building is old and repairs are not done in a timely manner.
The breezeways are noisy and the office staff are unable to do anything about the noise. We shared a hallway with people who scream and yell after midnight and were advised by office staff to address the problem ourselves.
The mandatory trash collection wakes me up every night. We sleep in the back bedroom because the noise from the festivals and people out front make the front bedroom intolerable.
pool was supposed to be was said to be heated it was not
Repairs not done for weeks on end:
Washer and dryer did not work for the first few weeks you lived here
Leaking toilets causing mold on the baseboards not fixed for weeks on end
Promises of rent rebate if repairs not done totally ignored, even with repeated request for rent credit continued to be ignored
Repair man comes and leaves dirt in your apartment every time he does a repair
leaking shower never fixed despite months of requests, rendering the shower Unuseable.

I love living here! This is my favorite place I have lived yet. The 1 bedroom apartment on the ground floor has great high ceilings and has easy access to the street to get to my car quickly in the morning for work. I love being able to workout in the medium sized gym as well as being able to Walk to the belt line and the Old Fourth Ward Park. All of my family and friends who come over complement the space and I am very happy to spend time in my home because I feel safe, welcomed, and inspired to be active in my community! The management team is very prompt with responding to concerns and its really convienient being able to pay rent online without a hefty fee. The only thing I would change is the cross walk by my door— cars ride by very fast, hardly stopping for pedestrians and you have to be very careful when crossing.

I have to say my husband moved here in June 2015 and we are extremely happy with our AMLI Old 4^th Ward apartment and the maintenance and communication with the leasing office. Reading prior reviews that were extremely poor, I am wondering if there was a change in management as of June 2015. My interactions with the management office (mainly Justin, Lisa and Chelsea) have been extremely professional and kind. 1) Justin is the most professional, honest, «on the ball» leasing agent that i have ever interacted with. This includes answering emails up to 11pm at night. Or doing extra favors like turning off my AC so that I wouldn’t waste electricity during my vacation (of course, I authorized him to enter my apt). 2) There was difficulty with mold on one of my walls adjacent to a bathroom. The apartment management got right on it and addressed the problem. This did require ²⁴⁄₇ drying fans for 14 days. When my electricity bill doubled, management went above and beyond and credited me the extra electricity used that month. 3) There was an issue with water collecting outside of my apartment in the common hallway causing a slippery surface. I called management, and though i was not perfectly addressed initially, now the water is mopped up almost as quickly as it appears.
Other benefits: Location Location: Right near Old 4^th ward park, Beltline and new Ponce City Market. Apartments are beautiful inside with awesome kitchens and small private patios. Valet Trash: now carrying your trash to far away bins.
Down sides: The walls are TOTALLY sound proof, but I have not had major issues, stairwells are a bit sketchy. Looks like it could be a stairwell in the SVU episode. Parking: There is always a space to park, but may be several flights of steps away from your apartment.
I would recommend this place to any young professional person.

I would recommend this wonderful property. The area is thriving and the property is well maintained. I worked with Lisa in the leasing office. She made my entire experience wonderful. You can’t go wrong with this property.

This review is long overdue. AMLI Old Fourth Ward is the worst place I’ve ever lived. The management and staff treat tenants like a number rather than a human being or a neighbor. It might be a fine place to live if you never have to interact with them, but if a problem arises or if you have a package delivered, then it’s terrible.
One of my biggest problems (in addition to many others) was related to a grease fire I had in my kitchen. I called AMLI to let them know about it and that my renters insurance will cover it. The manager immediately delivered a threatening note to my door stating that they will take legal action if I don’t have renters insurance or if I fail to pay for the damage. I’m thinking, didn’t I JUST tell you I have renters insurance? Then my renters insurance put me in a hotel until my stove was replaced and the cabinets were refinished. AMLI said they wanted to hire the person to refinish the cabinets and told me it would take 10 – 14 days. After 14 days I called to ask if they had been refinished and I was told that someone in the office had forgot to put the order in (always placing blame on other mysterious employees) and it would be another 10 – 14 days. I told them that will put me out of my apartment for a month to get a couple cabinets refinished. Her response was «it’s not my fault you caught your kitchen on fire.» Anyway, everything gets fixed and I move back in. I get another note on my door telling me that they are seeking legal action because I haven’t paid for the repairs. AMLI had told me they would bill the insurance company directly so I was confused what had happened. I called AMLI and they told me that my insurance company failed to pay and I need to pay immediately. I called my insurance company and they said they have been leaving messages for AMLI to get the final payment amount and AMLI hadn’t returned any calls. So I scanned and emailed them the bill left on my door and they sent AMLI a check that day. Then a bit more time goes by and I receive an eviction notice on my door. I called the management and they told me I’m now considered a «risky tenant» and I have to leave. I’m sorry but I’m not the kind of person who gets evicted. I’m extremely responsible, I always have renters insurance, my rent payment is on autopay, I always follow rules, etc. It just doesn’t make sense for me to get evicted, from anywhere, ever. I called AMLI corporate and told them the situation, and how I’m always responsible and always have renters insurance and it would be extremely strange to evict a good tenant who had once incident. The manger called me later and said they would make an exception and let me stay.
After this and many other issues I decided I never want to live in an apartment again so I bought a house last year and I couldn’t be happier with my decision.
Today reminded me to write a review because I was sent package to my AMLI address by mistake and apparently AMLI has a new package delivery system where UPS puts the package in a lock box and a code is emailed to you to open the box. I called today and told them the situation and asked where the boxes were. She told me she can’t tell me where the boxes are because I don’t live there and I’d have to come in during business hours (I’m not available during their business hours, this was one of my original complaints with AMLI) to be escorted to the boxes. I told them I’ll just have someone let me in (I have friends who live there and can let me in) and she told me if I go inside to find the boxes then I would be trespassing. It boggles my mind how much they go out of their way to be rude and unhelpful. I just got a voicemail from the manager to tell me that they got the package out of the box and put it in the office so won’t go in the building. They have always made me feel like I was some sort of trouble maker/​criminal and they continue to do so.

Most of these reviews smack of insider bias. One of them even admits he doesnt even live here. That in my view negates his review and warrants the review be taken down.
The large majority of the rest seem to differ drastically from the experience Ive had actually living here. Ive lived here for about a year and let me preface my comments with the fact I never intended to stay here very long. So I wasnt as careful as I might have been if I were settling in somewhere. I chose an apartment on the lower end of the range, I think that things are different in different parts of the complex and different floors.
Positives:
— Convenient to the freeway
A couple of blocks a couple of turns and you are on the connector. For commuting I have had no better starting point.
— Middle of everything
Restaurants/​bars within walking distance, the beltline pretty much in your backyard, equidistant from multiple neighborhoods that have just about anything you can think of.
— Decent ammenities
The pool is great. The community room, grills, all very nice.
Negatives:
— most of the surfaces of common walking areas are covered in some sort of trash, dirt or dog crap.
I feel like the management tries in vain to keep up with this but, due to what seems to be lack of attention to detail there are areas that never get attention. There are also puddles that accumulate in areas after a rain that approach danger levels due to slick surfaces.
There are pee spots in my hallway from an animal (hopefully) that have been there for weeks. They have dried and are starting to turn to dust and blow away. Short of me, or the owner god forbid, getting out and cleaning it up it appears that nature will have to deal with it.
— garage maintenance is a joke:
Since I have been in the apartment the garage gates have been fully repaired and functional for probably 2 consecutive days only. There is no security other than being off of the street and there are regularly abandoned cars left in the garage. People are allowed to park where ever they feel, even in front of exits.
— security:
There is none. There is a security officer that lives at the complex and responds after hours but that only goes so far. Very few of the walking gates actually even shut and I am routinely tailgated into the garage (see previous item). That gives access directly to your front door. The doors that do shut are often propped open with rocks. No matter what the backyard, I.e. the park, the other side of the neighborhood is truly old fourth ward. You are a block or two from boulevard. Not the greatest part of atlanta. Crime WILL be an issue. But to be fair you might deal with this outside of downtown these days. Its everywhere. Im just underscoring how irresponsible the mgmt is being by not assuring the complex is more secure.
— front office:
Most of my complaints are things that given more attention by the management could be solved. The front office gives me no confidence. The reason I have turned to this review and not them for correction is, I have already.
In most cases when you report an issue there is a concern that is feigned. However when it comes to action there is very little. In other cases they just flat out ignore you.
Case in point: when I moved in I complained about someone tagging one of the stairwells. The tag was painted over after which the tagger returned to put the same tag on an opposing wall. That tag is still there a year on.
Another: I was considering a plug in electric car. There are two charging station spots clearly marked. People routinely park there in gas engine cars blocking the chargers. When I went in to ask if I got the car how I could rely on getting a charge, the mgmt person acted like she could not imagine anyone blocking the charger nor had she ever seen it happen except for one instance. Its an everyday occurance. They tend to be extremely reactive rather than proactive.
Any noise complaints will be okey doked and promptly ignored.
— power issues
The reliability of the power in the building seems to be an issue with multiple outages that do not seem to be effecting the houses right across the street. In one week we had probably 5 separate outages.
— water quality
The water smells. Do I really have to say more? Well I will. No matter what you do to try to clean the toilet a black slime forms along the line that the water in the bowl sits at. We have to use a brush almost every time we use the toilet to keep up with it. Its gross. Plus I don’t think you can blame atlanta water system either. We have lived downtown for about 8 years now, never had an issue anywhere near this.
Hope you are able to get through this long winded review before moving in this place. I would advise against it.

I just moved in a few weeks ago and I give this community a thumbs up. The maintenance staff came and installed more shelving in the closet and a ceiling fan in the bedroom and even changed some bulbs to a higher watt. The were courteous and cleaned-​up after themselves. I have not noticed any issues with dog poo or neighbors but this is an intown property and an apt so it takes all kinds. Parking if there is an event can be an issue but again it is an intown property. The park and access to the beltline well outweighs any of those issues. I did not realize the park was so nice or such a serene place to walk and just enjoy. I love love my new backyard.

Sandy and the Team, Always meet and exceed my expectations at Amli O4W. The Whole Team Make it very easy for me to deal with my busy work schedule by always making my home just that, my getaway!!!

Beautiful apartments, great community and immediate service always. As soon as I have a small issue in my apartment the office sends maintenance to fix it. It is a pleasure to deal with the office staff. Thank you Sandy especially for the prompt and friendly service. We are going on year two and very happy we resigned our lease. The grounds are kept clean and maintained, access to beltline is happening right across from the park. I would highly recommend these apartments.

I’ve been living at AMLI Old 4^th Ward for two years now. And I have to say I love the location, I love the amenities, and I like the staff very much. The grounds are also kept in great shape! It’s pricey to live here but that’s what you get for living more or less in the center on Atlanta. But within a short walking distance, there are the BeltLine, Gekko Sushi, Dancing Goats Coffee, Ponce City Market, Krog Street Market, Whole Foods, TJMaxx, Honey Bubble, etc etc. If you want to experience the best of urban living and you’re in the market for an apartment, give this place a tour!
Now for the cons:
1) Parking here sucks. And the layout of the garage is wretched. Normally I park alongside the street which leads to my apartment. Unfortunately, it happens often that the Masquerade throws some kind of event and the parking situation turns from decent to hell. Why is there no restricted residential parking like near Piedmont Park? I pay out of my bum to live here. I expect it to be worthwhile. This isn’t NYC after all. Sure. I could park in the garage. But the setup requires me to walk a good 3 – 4 minutes before I can get from the garage to my apartment. I know that doesn’t sound bad. But imagine having hands full of groceries or luggage.
2) The upkeep of the apartments needs improving. I moved from a wonderful 1 bedroom into a 2 bedroom and the conditions at move in in both units was like night and day. The 1 bedroom was clean. Very. New carpet. New refrigerator. New washer and dryer. It was great. The 2 bedroom was disgusting. The bathroom was moldy. The cabinets were falling apart. Blinds were missing from the sliding glass door. And it reeked of animal. I don’t get why. For the amount I pay, I expect better. Luckily, I am a clean freak so I immediately took to scrubbing everything. And it was better within a few days. Not as good as the 1 bedroom. But livable.
3) Background checks. Lord knows in the city they’re necessary. Too many crazy people out there. And it just so happens, my upstairs neighbor is one. We’ve over heard him talking about his dog fighting ring. He’s left his dogs on his balcony for hours, which resulted in pee and poo on my 1^st floor patio. Not pleasant.
And that pretty much sums it up. In shirt, great place to live, great location, great units. Weird tenants, random upkeep, crappy parking.

Service requests are fast and thorough… any request I’ve sent is completed the same day or the next day at the latest. Apartment is the perfect size and is beautiful. This apartment complex has gone above and beyond my expectations.

First off, I never lived here but I have visited so many times and know so much about the place I decided to share. You want to hear it, here it goes…
This property was built somewhere around 2007 as condos. They have solid construction so hearing your neighbor above you would be minimized (some type of soundproof pad in the floors). Walls being thin, I’m not too sure but I doubt it. The one bedrooms range from 775sq to 910sqft. I will base this review on the 910sqft as that is what I have entered the most. The bathrooms are large with a garden style tub with a glass partition as an enclosure.
In the kitchen you have a choice from maple or cherry cabinetry, personally I think the cherry looks better. There is granite for counter-​tops and a LARGE slab of it for cooking and entertaining in the 910sqft. There are built in wine racks attached this space as well. There is a carriage style door that separates the living from bedroom area. You can’t lock your door so if that is a problem, then that is a problem. If you are creative, you can add a latch of some sort to the door if joe blow is sleeping on your couch.
Slide this door to close off your bedroom and wah lah, a built in desk appears. It is quite nice. They have the wiring for ipod docking stations and ceiling speakers already running in the walls, just add your accessories. The bedroom can easily accommodate a king sized bed and nightstands. The ceilings are 10 feet high and the closet is big enough. If you need ginormous it wont work unless you rearrange the racking, which the Amli Maintenance Team will assist you with for no charge.
There is a nice park behind the property and sometime next year, probably summer, it will connect to the Belt line, and the under construction Ponce City Market. The pool is a decent size and has 2 gas grills adjacent to it. There is an interior café style area just inside the pool area as well as a movie theater and fitness center. There is a even a pet spa where you can groom your pet. Local pubs and restaurants also give a small discount to residents.
I think that about covers it. Amli, where is my check for promoting you?

We just had a problem with our garbage disposal and the maintenance manager, Cory came out to fix it after hours on the day before a holiday. That kind of service is unheard of nowadays! Great service and an awesome maintenance crew! It is the little things that matter and Amli’s on it.

Pros:
–Corrected the few maintenance issues I have had in a timely manner.
–Newer building
–Decent location
Cons:
–They just jacked up rent 16% with no justification other then demand is up. So let me get this right, you are going to penalize a resident that has never has a complaint and pays on time just to run the chance of getting someone with bad credit and will eventually be evicted? OK, just making sure. I am ok with an increase but 16%? Absurd.
–Crime and people wandering the halls. Yes, most of it is due to the residents letting people in the gate behind them or when they are leaving. The crime on the side streets can be bad as well but you are in the city, it’s part of the area… unfortunately. Don’t park your car on the side streets and cross your fingers when you park in the garage.
–Pets: Like others have mentioned, the residents are terrible about picking up after their pets. I have been in the elevator multiple times after someone’s dog has peed in there and they didn’t have the decency to even clean it up. It’s disgusting.
I don’t think it is worth the money and the potential that you will be paying A LOT more if you sign up for another year. In addition, I would expect people to be a little more considerate with regard to pets.