450 Piedmont Townhomes

This place is amazing. The staff has gone above and beyond for me and my move from NC. Len and ashley in the leasing office have been nothing but helpful. I moved here by myself for a new job downtown and they made sure I had everything taken care of back home. Ashley called me at 9pm on a Saturday night, which she didn’t have too, to make sure I received everything I needed. I don’t know about how the complex was before greystar took over but ass of now they are wonderful. If you’re looking for a place that is downtown and a decent location with a GREAT price look no further than 450 piedmont. Don’t listen to the people about the homeless shelter. They’re just looking for some food they don’t want anything to do with anyone that lives here. No one knows their situations and we shouldn’t judge them on what brought them there. The comments below discuss how unsafe it is but I’m young female and I walk… yes I WALK to work almost everyday in business casual attire; and not once has anyone approached me or even takes notice to me walking down pine street. Obviously don’t be naïve and always stay alert but don’t discriminate. This place is safely in a gated community and I know more than 1 police officer that lives here. Century Skyline Apartments is literally right next door and for almost $ 400 cheaper you pretty much get the EXACT same room, floor plan, amenities. Except you’re paying more for the upgrades which I think is stupid. Bottom line is I’m very happy with my decision and I hope you future residents will be too!

I lived at 450 Piedmont for 2 years. The apartments and neighborhood are well maintained. The community is gated and quiet. I absolutely LOVED our beautiful 1bd townhome + garage, and I wouldn’t have moved out if it wasn’t for the fact we’ve had to relocate. Maintenance is very quick to respond and fix problems. Seriously, I loved everything about living here.
So why would I give a community I loved only 3 stars? Greystar management came. Before they had come, the management was responsive and caring. They knew you were a real person with needs. When Greystar took over, we had to fight rent increases, inexplicable policy changes, and extremely rude managers when we moved out. The manager in the right office was consistently cruel to me and the people that worked for her. To be honest, I’d never encountered someone as willfully malicious as her. We started seeing more of our neighbors move away. I’ve also noticed on their website numerous vacancies that don’t fill.
Overall, I would still recommend living there, but keep your interactions with management to… well, none.

f you’re looking for a luxury town home experience, 450 Piedmont is not the way to go. This place has steadily been degrading in quality and value for the past few years, yet the prices continue to skyrocket. They are now under new management and the biggest change I have seen since this is being treated like a dollar sign, an expendable object that could easily be replaced by the next tenant willing to pay more.
My experience with Greystar management can be summed up in two words: utterly horrible. Since taking over the property I live in, they have conducted themselves unprofessionally yet robotically insensitive. Greystar has shown no regard for tenant comfort or satisfaction levels, but rather seems to operate solely on a profit model rubric.
Greystar came on within the last year and this year they have rolled out the latest lease renewal increases, far exceeding the increases that have been consistently happening about bi-​yearly for the last couple of years. They stated they were willing to negotiate, yet when presenting them with a quite reasonable list of disputes for the increase they responded with uncooperative indignation. They made assurances about what they intend to do as property managers as far as addressing tenant’s concerns, maintenance, etc, yet in the past year leading up to this dispute I have not experienced any changes from them coming on as the new management.
Their response to many of the issues I presented to them was «well, we weren’t here then, so there’s nothing we can do about that». What kind of preposterous response is that?! Even though they may not have been around two or three years ago, the property was here, the owners they represent, and so were some of the same tenants. My understanding, from a business standpoint, is that if you take on a company or entity, you also take on the responsibilities that exist within that company, which includes longstanding issues.
On one hand they state that the owner was running the property before and have now decided to outsource management to Greystar, but they work directly together. Then on the other hand they claim to have no knowledge or responsibility of things that happened prior to them coming on. After going back and forth with them for weeks, they refused to negotiate, compromise, or take responsibility. They explained their process of coming up with these unwarranted rates is through using what is known as a «revenue management system». This system is a complicated series of algorithms that factors things like property value, occupancy, what others are charging in the area and what people are willing to pay coming through the door. Basically, I am a number in a math equation that calculates how much money they can suck out of people seeking a comfortable home. Greystar’s conduct with me has been overall negligent and atrocious. After talking to a number of my neighbors, I have since discovered that many others share in my complaints.