US Post Office

The people who work here are horrible. They are the most unfriendly and least helpful postal workers I have ever experienced (and that is saying something). First off, my mail is often put in the wrong mailbox (and my neighbors’ mail is put in my mailbox). But worse, I went on a Saturday (hours before they closed) to drop off my Save The Dates and asked if they could hand cancel them so that they didn’t go through the machine. The envelopes were already stamped and the very curt woman behind the glass said the only way to hand cancel them was to apply an entirely different stamp (not at all wedding related) and charge me 22c for each envelope. I know for a fact there is a hand stamper that can be used but she was either ignorant or just too lazy to bother being helpful. It will be a miracle if those envelopes make it out of the post office. With such terrible service its no wonder the USPS is losing money hand over fist. I hope that woman does some real soul searching; life is too short to be so negative.

Definitely use this post office if you want to make package pickup requests that will never go fulfilled, even though you get a confirmation email. And definitely talk to your carrier who claims he has no memory of getting any request, even though you had to make two requests and 3 or 4 calls to the Marietta, GA USPS number to tell them about it.

went to post office to see where my package is the Manager Tereasa give me a none working number to call her said she would check on i t i know she did nothing then i went back she stold me to give her my number and she would definitely call me I new in my heart she was lying to me guess what I was right this manager is not only a lier is is not a women of her word she is a do nothing manger who treats people like shit

I sent a package last week and it didn’t appear to have ever left the post office, I went in this morning and left a detailed description of what happened and my phone number with one of the clerks. She said she’d give it to a manager and see if they could figure out what was going on. I didn’t expect a lot.
Dante, the manager, had been helping clear the line earlier by helping people who were only there to pick up packages. He called me back within two hours with details of what happened to the package I sent, assured me that it would arrive on time and was already on its way and told me I could ask for him next time I was in the post office if I needed help.
The post office needs more people like Dante.

I must give credit where it’s due… I know that for the longest time they didn’t help to trace the package, but I finally got to speak to the right person, the manager Teresa. She is a lot more helpful and has sent email inquires about the package. It hasn’t arrived but at least they helped me! Oh and I bought international stamps today and they are not Christmas ones anymore!!! Haha!

There are a couple of friendly and helpful employees here, so I’m going to be nice and give a star just for them.
I don’t get mail for days at a time, followed by a day that my mailbox will be stuffed full. Suspicious. My job doesn’t allow personal package deliveries, so when I don’t get to choose the shipper, I inevitably have to come here to pick those up. They’re typically not available until 3 days after I get the slips. Why not just be honest about the pick up dates?
My favorite experience here was one time when I was called up to a window, then the guy turned around and walked away and… just didn’t come back. I waited about ten minutes for him to return, and during this time 3 – 4 people that had been on line behind me were seen by the other employee. Luckily some kind soul saw my situation and let me go to the other window when it was his turn.

I have never had this many problems with a local USPS, specifically with delivering packages. They do not follow instructions on redelivery requests, which often delays my packages by 2 days or more. They are not able to justify *why* they do not follow redelivery request instructions. And, in the 3 months I’ve lived in this neighborhood, no one has EVER answered their phone. It always rings 4 – 5 times and goes to a fax or data tone. So, the only way I’m able to resolve an issue is by going there in person, which I’m rarely able to do due to work, or by contacting USPS customer service. Their performance is unacceptable and unprofessional. I do not understand.

The lines at this post office are always at least 15 minutes long and there is never enough staff (or enough staff who knows what they’re doing). In the winter, it is so overheated that I have to remove my coat and hat and I STILL feel like I might pass out at any second. I will do my best to go to any other location. The mail carriers here are also incredibly bad at their jobs. I have left mail in my mailbox, flag up, for DAYS and they refuse to pick it up. Eventually, I give up and have to drop it off here.

I am giving 5 stars too… just please put an extra person per shift. Nobody likes waiting. Sometimes I wait 15 – 20 min.

Great post office. Giving 5 stars to balance out all the whining reviewers. There is often a line, but it moves pretty fast. The staff are helpful.

No phone number here how I check if open or not this is worse post office and rude employees I encounter

CONTINUAL PROBLEMS DUE TO SHEER LAZINESS OF THEIR EMPLOYEES.
I rarely write reviews, but I’ve now had multiple issues with this post office. Their website says my package has been «Delivered» at 4:05pm, for my ‘guaranteed 2-​day delivery’. I got home less than 10 minutes later and found nothing. There is NO SLIP on my door noting they’ll attempt redelivery tomorrow, or to have me pick it up at the post office, nothing. I went to the post office to ask about it. First, they blamed ME and said to check with my neighbors (which I had already done). Already irritating. Obviously I did that first, or why would I be here? Then they looked for the package, didn’t find it, and told me I need to come back and check tomorrow. WHAT. This is ridiculous. Why would your tracking records list the package as «delivered» when it WASN’T? And when it isn’t delivered, why wouldn’t you leave a slip with direction of what I need to do next?
So not only did they put false information into their records AND were too lazy to leave a pink slip, but ALSO if I hadn’t shown up at the post office to ask about it, I never would have known they weren’t even going to bother to redeliver it the next day! They weren’t even planning on communicating that to me! And this kind of crap has happened more than once now. This is your JOB. Do you know what would solve a lot of the confusion here? How we could avoid these mistakes altogether? By you ACTUALLY DOING YOUR JOB.
Alright now listen: I work in customer service, and I know it can suck, so I’m pretty forgiving — a mistake here or there, ok, no problem, we’re human. But this goes beyond human error. This post office messes things up CONSTANTLY, and the more it happens, the more it is apparent that it’s due to SHEER LAZINESS. That is INEXCUSABLE.

This place doesn’t respect your time or you patronage. Avoid at all costs if you can. The line is usually ridiculous and the people that work here seem so miserable 100% of the time. They are always out of flat rate boxes too. Simply unacceptable.

The absolute worst. There’s always a crazy line, the self-​service machines are always out of order, and my mail is routinely delivered to the wrong address, late, or completely lost.
The USPS is like that kid in school who’s pretty lazy and slubbish, and turns his papers in a few days late, if he turns them in at all, then wonders why he’s failing. The only upside I can see is how much they’re struggling financially. Let this godforsaken mess of an institution fail.

The employees are friendly they do try to be helpful but the lines are absurd. I hate waiting in line and it doesn’t seem to matter what time off the day you show up there is always a line…

The service at this post office hasn’t improved since I moved to Astoria in 2005. The main problem, not dissimilar to most USPS complaints, is that lines are way too long and that the delivery schedule is inconsistent. Throw in less than friendly carriers and it is what it is: a mess.

This place is terrible. A few weeks ago I was waiting for a package and they did not even try to see if I was home, and they just put a note on my mail box to let me go to pick the package at the post office. Then, I went there and they told me «I am so sorry, I think we lost your package».
In addition, they never deliver any packages how they are supposed to do… they do not even knock the door and just put a small pink note in the mailbox, forcing you to pick up the package the NEXT DAY.

If I could give this place zero stars I woulf. I got here when they open, 9am, to pick up a package that they tried to deliver a week ago. Doors opened at 9:01 and there were no clerks when we all finally got inside. There were about 10 of us waiting for the doors to open. I’m just getting to a clerk 20 mins later. All said and done this took 30 mins when it should take maybe 10. The postal works are rude and roll their eyes if they think you’re asking too much.

The USPS wonders why they are loosing costumers ! Because the carriers don’t do their jobs ! And when you go to complain the manager treats you like your waisting his time. I get packages sent to my mother in laws house because she’s always available to receive them lately the carrier doesn’t even bother and doesn’t leave a slip. The latest delivery was to be made Friday from amazon, i left work early so I could be there when it came. it never did, I called Amazon on Sunday to let them know I hadn’t received it. When they tracked it it said an attempt was made Friday no one was home. From now on when ordering something online if they don’t have other shipping alternatives I’ll shop elsewhere.

Oh, the Woosley post office. I have spent many hours of my life waiting in lines here.
They are terribly under-​staffed here. The lines go out the door at peak times, which in my experience is right when it opens at 9, around lunch, and then right before it closes at 5.
The tellers are nice. Don’t hate on the tellers. I have seen so many people scream and curse at the tellers, making a huge scene at the post office. It’s not their fault that your packages aren’t there yet or whatever else makes people so upset at the post office. The tellers do their best given the circumstances, helping people as nicely and efficiently as possible.
BUT don’t bother trying to call them on the phone with questions. They have no patience and are not helpful. Every time I’ve called I’ve just hung up more frustrated.