Tony’s Bicycles

I took my bike in for a repair and tune-​up. Carlos is fantastic! He had it all done within hours, he also cleaned my bike, and happily gave me riding and cleaning tips when I went back to pick it up.
My bike rode wonderfully after that visit. Thanks Carlos!

Solid, good service. Carlos helped me out with good advice as a new rider. Will be glad to come here when I have questions about anything.

I moved to NYC a couple of years ago and have been actively dealing with finding a bike shop just because of how overwhelming it seems. I was living in Harlem my first year and there was a cute little place with nice people that was crazy expensive… Then I moved to Queens.
In the spring I noticed that my rear wheel wasn’t really spinning freely. It would just stop. That didn’t seem like a good sign and since all was clear on the outside it meant that obviously the hub was the issue. My boss lives in Astoria and she used to ride her bike to work, so I asked her if she had a place she liked. She told me about Tony’s and related a story where she took her jogging stroller in and they repaired it for free, because they just wanted to make sure her baby was safe!
So I went there in the summer, a full 2 years after I last had my bike properly serviced. I showed them the problem with the rear hub and asked for a basic tune-​up as well. I braced myself for the likelihood of expending a couple hundred dollars or more and walked out of the store. It was already the afternoon.
A couple hours later they called me to say that it was ready! I’ve been commuting by bicycle for 14 years and not once has anyone turned my bike around same-​day, let alone within half of a day. Even if I had dropped it off in the morning and they told me it would be ready by the end of the day, I would’ve still been impressed.
And the total bill? $ 65. $ 35 for the tune-​up, $ 25 to take the hub apart, replace the bearings, and clean everything, and $ 5 tax. Plus they were nice and didn’t make me feel badly about what a sorry state of affairs my bike was in.
This place is a gem. Go there! Now!

Still loving Tony’s! The Escape 1 I purchased there has been a dream to ride and easy to maintain — and if I have an issue, I drop by Tony’s knowing I can trust them to handle it. Even after my 3 year warranty expired, they’ve dealt with everything from brake adjustment to potential strange noises, with minimal to no cost to me. I’ve bought a few accessories there for reasonable prices — the USB-​powered lights in particular were a great investment.
I’m always treated with efficient friendliness, and my friends who I’ve recommended Tony’s to have had great experiences as well. It’s everything a local bike shop should be.

They’re all incredibly friendly, theyre not pushy and will help you out for free if you have a minor issue. I definitely recommend this place!

I like Tony’s Bicycle shop it’s convenient and very good shop. The guys are always helpful and friendly. I was buying a new bicycle and called few times. I left messages for Dino and even though every time I called message was taken no one returned my phone calls. After few months back and forth so many phone calls and going to the shop I went to LI to buy a bicycle. I’ll continue coming for maintenance and other purchases I just wished they were more organized when customer contacts them for purchases through their website with questions as I really wanted to give them more business. See you soon!

The older guy was very rude. Treated me like I was not there. Mind you I was there with an expensive bike and I only asked whether my tires could be changed. I had two set of tires with me. He said 7 $ to change each tire. That’s bicycle tire! Stay away. He is taking advantage of students And unsuspected families. Thankfully it took me 3 minutes to change myself with a teaspoon.

Today, there are not enough stars for me to appropriately express my gratitude to Carlos and Dino and the folks at Tony’s Bicycles. Fast turn around and respectful service! The price was totally right.

Finding a bike shop when you move is like finding a laundromat. Once you find the right one, there’s no way you’re changing. In the case of a laundromat, what if you get bed bugs if you switch?! In the case of a bike shop, you just don’t want to be taken for a ride with your money.
When I moved to Astoria, Tony’s was the first place I visited. My wife needed a new bike, and I wanted to test a few bikes out. We had a great experience. My wife loves her bike, and it fits exactly the type of use she rides it for. The guys at Tony’s asked a lot about what level of riding my wife did, and steered her in the right direction.
I’ve gone back for minor things like new gloves. One time I went back because my steering column had rusted out and my handlebars were going to pop off at any moment. I had been told by a different bike shop that the cost would be more than the bike is worth. When I went to Tony’s, they told me it was a $ 20 fix. They basically helped extend the life of my crappy hybrid for at least another year or two.
When the time comes to replace my old crap bicycle or replace a few spokes, I’ll be stopping by Tony’s.

Worst Customer Service, they don’t give a crap about you.
I bought 2 bikes from them that folded down and the bikes are amazing, but because they kept putting the wrong kind of tubes in them it kept going flat and it wasn’t until I spoke to someone else in another state did I get it fixed. They refused to fix the bike or give me my money back. You are nothing but a dollar sign to them as they work as a team of thugs to try and push the blame elsewhere. Buyer beware, I’m sure they will know exactly who I am when they read this and they will realize they were putting tubes in bikes that were to big causing them to get kinked up out of shape causing a slow leak of air. There needs to be some kind of Jon Taffer for bike shops to set these crooks straight.

I came in for a simple repair, just needed a spacer installed onto my bottom bracket so my crank arm was flush to the frame. They told me they had a bunch of bikes in front of mine to service first, so if I leave it they should be able to get to it before the end of day. Ok, I was in no rush, so I left it. About 4 hours later, well before close-​of-​business, they called and said my bike was done and I can pick it up. Perfect!
So, service was great! Store is a bit of a mess, but what LBS isn’t. .LOL. But they have a good selection of bikes and accessories. Service is key, so I’ll definitely go back for my bike needs and have recommended it to others in the area.
Thanks guys!

Nice shop.
I’ve only been here three times but here’s my experience. Judge for yourself.
1) On my first visit, rolling up on my brand new $ 1,400 hybrid that I bought from another shop I was told to bring the bike inside rather than leave it outside and risk having it stolen.
2) Went in to get a flat fixed. While waiting I asked if they sold my type of wheel reflector because I had lost one. The guy at the counter said no but rummaged through a bunch of spares and handed me something very similar. I asked him how much and he just waved his hand «don’t worry about it».
3) After making a small purchase I asked Carlos how much it would cost to do a break adjustment because I had screwed it up and now the pads were rubbing. They were busy that day but he asked if the bike was outside. He came out with a wrench and in about a minute had both wheels spinning freely. No charge.

Always a great experience. Free tune up from my two year warranty.. and bought a back light. The staff is chill and intelligent and offers great service. Amazingly, the 6:30pm customer rush is a bit hectic, but these guys are efficient.
Again, for customers who purchased bikes there = two and a half words: FREE TUNE-​UP.

I completed the 2014 NYC Triathlon, and the bike I bought from Tony’s kicked ass!!! It was an incredible ride, and Tony’s helped keep my bike in perfect condition for the triathlon. Thanks!

I brought in a wheel for some of the spokes to be replaced (1 broken and a few bent) and I was told they were going to replace 4 of them. So I left it with them and came back the next day to pick it up. I paid about $ 22 and didn’t check if the spokes were actually replaced because I had no reason not to trust that good work was done.
Two days later, I found another spoke broken, so I went back and found out they had only replaced one spoke. The one that was broken when I brought it in. I was angry and told them to replace all the damaged spokes. The boss, I presume, said that I would only pay for the spokes this time. Hence, I decided to leave it there with them again.
Well, today I went back and was charged for everything, spokes and truing. Its just annoying that 1. I wouldn’t need to do two more trips there if they had replaced the damaged spokes in the first place, and 2. they didn’t remember what they said before about only charging me for the spokes replacement.
Well, I hope you guys have a better experience.

This was the worst business experience I’ve ever had. I had my $ 1800 road bike worked on for a quick bottom bracket swap. They lost a washer to my crank arms which left my bike un-​rideable.
I was given the run around for 2 days saying they were searching for the washer. They couldn’t find it amongst the piles of junk all over the counter tops. They wouldn’t offer to buy a washer and instead said I would have to pay to replace it. I’ve never been so irate in my life. The people who work at this shop are incompetent! Stay away!

This place was just awesome.
This was my first time ever looking into a LBS (Local Bike Shop) so reviews where very important. i live in E. Elmhurst and there are NO RELIABLE STORES anywhere near me, so my journey took me to Astoria/​LIC. I called around asking for prices for a tune up because my sister had just purchased me a new bike from a Big Box Store (never good quality). They had the best prices (39.99) so off i went.
First thing is first, I keep fish so i was looking for something like an LFS (Local Fish Store) aka good prices and non judgmental eyes to questions or concerns, like a big boys clubs house. Overall, i wanted a place i can feel comfortable (Think Norm from Cheers). I walked into the store ready to be judged and NOTHING! I walk in and Carlos is working on a bike, asks me if i need anything, drops what hes doing takes my bike asks me what i need gives me a voucher to pic up the bike tomorrow and i’m good to go. TOTAL, 5 min drop off.
I come back the next morning after i get a phone call that the bike is ready and it was awesome. he explained to me that the bike was lousy (which it is) and offered me different options (he also needs to make sales, cant blame him for trying) i explained this is just a bike to test to see if i like the hobby before spending ALOT of money (for my fellow newcomers, a quality beginner bike is $ 600+ WITHOUT the bells and whistles)
i will be coming back here and i will most def be spending money here
TL;DR version: GO HERE. GREAT CUSTOMER SERVICE, NO JUDGEMENT. GREAT PEOPLE.

This bike shop owner not only met the price we wanted for the bike, but then told us there was a mistake on his website and the bike price actually went down even more and then he only charged us that much.
That was one of the most honest transactions I’ve ever had. I checked out the other bike shops in Astoria and LIC, but this one is by far the best and most fair.

These guys know their sh*t. My a$$ was killing me after long rides when I got my new bike, and unlike some other douche-​y places who basically said «suck it up you pansy and break the seat in,» these dudes pointed me out to comfortable and a$$ kicking seats: So instead of risking my long term personal plumming (TMI???) I’m now pulling off 50 miles like it was nothing, where as 5 on my old seat was like bamboo chutes up finger nails.
They’ve also been cool enough to replace/​install (free of charge) some of my equipment that I bought, instead of trying to take advantage of my ineptitude in the fine art of tuning up Lucinda (my bike).
It’s great to also shoot the breeze about a similar love (love of cycling) with the staff. When employees have passion for the subject matter for which they work with, it reminds me that true happiness is possible, for lack of a less mushy sentiment.

I’ve heard great things about this shop in the past, but it wasn’t until today that I really had a need to go in.
Moving across the country, I was in need of a bike box and some advice on shipping a bike. We were greeted immediately, and were in and out in less than a couple minutes with everything we needed! They had a box for my bike, gave it to me free of charge (not expected, but definitely appreciated!), and even offered to load it up for me, but since I still have a few days left of needing to use it for work, I declined and will load it up on my own.
I can’t say enough great things about this shop. They looked to be fully stocked on all the accessories a cyclist would need. There were other customers in the shop who were being assisted, too, and they all seemed to be happy with the service they were receiving (I had a short chat with another customer while there).
If you have a bike and need ANYTHING — go here! They really do rock! If I weren’t moving, this place would be my regular bike shop.