Hands-On Care Physical Therapy

I am very disappointed with my experience at hands-​on. I went just 4 times and was seen by 3 different therapists. The only individual who provided me with adequate care was a graduate student. The other two therapists did not have the time to assess my issue and treat it properly. Most of my time there was spent on an arm bike, stim machine, or with an untrained employee who would put me through exercises. My final time there, a young man who was not yet in physical therapy school (and had not studied relevant subject matter in undergraduate school) was identifying exercises for me without direction from a certified PT. The exercises were useless and the visit turned out to be nothing more than a waste of time and money.
In short, I would not recommend Hands-​On PT at all. They have too many patients and too few trained therapists.

I was a patient here a few years ago, and when my doctor referred me to PT again, I knew right away where I would go – Hands-​On. While the facility is clean, modern, and well appointed, the real reason to go to Hands On is for the staff — from the front desk to the therapists, everyone is professional, friendly, and dedicated to their work. While I usually work with Chris and Paolo, other therapists have jumped in to help when Chris wasn’t available or my appointment was at a time when he wasn’t in. It’s a testament to quality of their record keeping that another therapist can pick up where he left off and know what needs to be done to get me moving and feeling better. There are plenty of other PT places in the neighborhood, but you will feel like you’re among friends who really care about your health and well-​being at Hands On.

This is my second time going here. First time was five years ago. A very friendly staff. Always asking me how I was, and if I was feeling anymore pain. If I was, they would give me tips on stretching at home or the office. A little more attention could be paid at times, but I think that’s most places. I’ve come here for a sprained knee and now a partially torn calf. I’ve left feeling right both times. They even do a follow up to make sure you’re still feeling ok after the completion of your overall therapy. I don’t think most places do that. I would come back here again. Correction, I did come back here lol.
Tip: Book early because time slots fill up.

I came to Hands On after a lumbar disc rupture and nerve pain. After my doctors did an epidural I was much better but advised physical therapy. 6 weeks later I am feeling great. The PTs there are wonderful: Paolo, Chris, Peter, Cecilia, Mary took the time to explain each exercise. They are friendly and helpful and were genuinely concerned with how I felt and how I improved. They gave me exercises to do at home. My last session was last week but I recommend them highly. Also the front desk was great.
Thanks to all of you, I appreciate your help!

I came here because I have a fractured ankle. I was experiencing little pain and only had an little issue with balancing. They immediately suggested I get a second opinion since I was wearing a giant moon boot and felt it wasn’t needed. The overall physical therapy could probably use more attention but after your second visit you get what you are doing there. I personally enjoyed everyone working there and knew they cared about my outcome. My second opinion showed they were right and that even though my ankle was fractured it didn’t hurt and that it was in a part of the ankle that it was never going to regrow bone. All in all it was located close by and I enjoyed going there.

Just another pt mill, walked out of my second session after watching my therapist sit around telling people what to do next while not watching what they were doing. Waited an hour to get my co-​pay back. Definitely do not recommend this place. The first therapist I saw did know what she was doing i will give them that, but it’s still a mill with no one paying attention.

Frustrating at how they work.
First appointment was yesterday and let me advise you, you don’t have your own physical therapist! You have like 4 different ones telling you what to do, when the other steps out or moves on to the next patient. A physical therapist should know exactly what to work on with you, and observe you while your doing the work to notice what you need help on and things they should help you improve but no, your doing exercises that they think of while you jus wait there and have no one to tell you if your doing it wrong or right.
Definitely not coming back.
I will upload fotos of things they made me use to feel sensitivity (medicine bottle, necklaces and a coin)
Not even proper physical therapy tools
Wish I can rate it a 0.

Why aren’t there more reviews on this place??? It is the BEST! Last year I had surgery on my spine for a few disc herniations (cervical) and the pain was excruciating. I went to 3 other places for PT and each and every time I walked out with same pain if not worse. I felt hopeless for about 7 months because the pain never subsided and I am an athlete. The moment I stepped foot in Hand’s-On Care they greeted me with a warm welcome and every staff member was extremely patient, kind and helpful. Not only do they help with physical pain but emotional as well. They make it enjoyable to be there because of the laughter and the comfort they offer you. They always ask how you feel after doing exercises which shows they really do care!
Today I am back on the softball field AND the gym. I couldn’t have gotten through SUCH a tough time without this place. I recommend them to anyone who needs PT!!!
Thank you Hand’s On for giving this girl hope again!!!

Amazing service! Amazing treatment. The kindest staff. I came in a month ago in so much pain, and within a few weeks, the pain was all gone, and I am now able to hug my kids again. I would recommend you to anyone. And my kids thank you too!!! Thanks, Hands-​On, for giving me my life back!