CVS

So yesterday after work I literally ran to CVS to pick up my prescription when I get inside I go straight back and I see the gates are down. I do see a woman with mid to the shoulder hair and I ask her if there is any way she can give me my prescription she said No, they took our registers we open tomorrow at 9, sorry about that with a non interested face. If you are unhappy with the Career you have chosen that is not my fault! These meds have to be taken everyday! So now I am going to have to go back today before going into work and pick up the prescription. I will say I have been coming here for years and before Having to deal with this older miserable woman there had been a different younger lady name Donna she was always so helpful and sweet. I work in a place where our customers are everything not only does it make my job easier but also the customer is happy. CVS you make good money stop hiring bitter, miserable staff and get friendlier more useful and helpful employees.

So rude. The cashiers take their sweet time ringing things up. Huge lines ways. Pharmacy never has the medication. Always has to be ordered. You would think that they are always in stick since it’s such a busy area.

Let’s be real, it is CVS so you can’t expect too much from it. The nice things I’ll say first. Good selection of items, even more so than the CVS in my area (thank you racial politics). Now let’s get to the bad. It’s obvious they’re understaffed, and what’s with that «express checkout»?
I can see how it can be convenient but it seems like another way to get it out of doing their job at the register. Stupid machine didn’t recognize my card the first time I swiped.
Another thing, I couldn’t tell who was in charge, there was a tall brown skin man walking around with creepy 70s style glasses staring at people, especially the women. To me that looked weird.
Guess that’s the Saturday shift for you.

Went to buy some cereal that was on sale. As usual, there were no boxes on the shelf. I asked an associate named Nash if there were any more. He told me they revived new shipment and they have downstairs. He told me I had to wait until he emptied a cart of items before he can go get it. Seriously??? And get this, he said I can always go to the CVS on Ditmars. Did he really think I would walk from Steinway to Ditmars.
What kind of lazy bums do they hire in this joint. Will not be coming her again. Everyone is lazy that works there!!!

Amid the chaos that is Steinway during the daytime (#1), this CVS doesn’t lend itself to being among the brighter spots along the strip. The staff feels like a skeleton crew most of the time (thanks largely to the self-​check out stations) and there is a lingering odor that is reminiscent of an old folks home. Those aren’t my major gripes ironically, the beef is really with the pharmacy.
While I appreciate the lead pharmacist (?) who is personable, decisive, and efficient, the rest of the staff is a bit all over the place. During my last visit, one girl couldn’t get my prescription right and another could not figure out how to use the register properly. Typically I blame the clinics for not getting the info zipped over to the pharmacy whenever there are delays, but so far it’s been this place that has taken the longest to get certain meds available for me. Coincidence? Most likely not.
Inventory might also be an issue as well, sometimes they just don’t have enough meds to complete a perscription. I’ve been sent to other CVSs to pick up an updated prescription order, but of course the last two times I’ve headed to another — the order never went through. How fitting.
On a positive note, the fridge is always stacked with plenty of OJ. A little vitamin C goes a long way. (#2)
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(#1) If you count the late night taxis swerving
(#2) Random much? Not when you don’t have the drugs you need.

I didn’t this location is bad. I enjoy the 20 minute walk here if I end up going on a weekend, rather than taking the train down to Ditmars. Line is usually long and does not move fast.

A chain like CVS normally is not something I would review, or care about how others reviewed it. This location, however, is different. I’ve been going to CVS for more than ten years in four cities, and this location is entirely different than the others. My prescriptions are never ready on time, the pharmacists are always flustered and in a hurry, and I have to wait five minutes or more to check out even in the self checkout line. They have been grossly understaffed every single time I’ve been, over the past year since they opened. I switched my prescriptions to a pharmacy further away and will never go back.

They don’t carry see-​thru recycle bags.
It’s illegal to NOT recycle.
Hey owner/​manager… if you carried them you’d sell them! I promise! Do the neighborhood a favor. Rite Aid doesn’t have them either. I prefer CVS over RIte Aid anyway… but here’s a way to be one step ahead.
Get with the times.
Most workers here are semi-​friendly. Most things are in stock and clean. Self check out is OK but often the coupons that print out on the receipt are a royal waste of paper. I’m talking 3 feet worth of coupons (after buying 1 item!).

Considering I live next door to 2 Rite Aids and a Duane Reade, you might question why I might shop at this CVS which is blocks away. I question it now too.
It was the photos. Easy to upload and pick up. Or not.
But as the guy above (or below — whatevs), explained, ordering online does not guarantee efficiency. When i got there, my photos weren’t done, and the clerk had to call someone (presumably at home) to ask how to print them out while another couple was using a kiosk.
In the meantime, i shopped, then sat down to wait, FINALLY got my photos from the sweet but exhausted SINGLE clerk at the checkout line (Seriously CVS, try staffing your stores right and maybe employees AND customers won’t feel it’s a miserable shopping experience), and finally head home.
But wait — there’s more. Ordering online, I’d had a grand total of $ 10 for the photos. Checkout time, i’d been charged $ 28.50. Say what? Halfway down the block, i had to turn around, stand on line again and ask for a refund. Ugh.
Took me 40 minutes for a simple pickup.
Bottom line: CVS, time to get your *ish together. Starting with adding employees and fixing your photobooth.

Typical CVS. I’m not too happy about the layout. Normally the trial sized items are in the front. I literally had to walk around the whole store before asking for help. I’ve been to better ones before but what this location should be is a Walgreens. I am never really happy with any CVS that I go into. At least the workers were nice.

I love CVS because I love the self-​checkout. But I love the self-​checkout because I hate waiting in line for a really long time, only to be rung up by someone who doesn’t even try to make eye contact. My first time at this new new location was sub-​par. I had to wait in line for almost 10 minutes to purchase two things because only one of the three self-​checkout lanes was open and the one cashier that was at the regular registers was getting a money order for someone. He did not know the process, but instead of calling for help, he tried to struggle through it on his own. It’s a shame this wasn’t a better experience because the CVS ExtraCare Rewards program is actually one of the better programs of it’s kind.

Worst experience ever. I ordered pictures online and went the next morning to pick them up, seemingly without incident. I looked at the pictures when I got home (I live over ½ mile from this store) and realized they were someone else’s pictures. I called immediately and the cashier, Joselyn, was like «Oh Jessica! Please bring them back and we will give you the right pictures!’ This made me think she HAD the right pictures. So my fiancé goes back to the store and when he gets there Joselyn can’t find my pictures. Also, the printer was down. So Joselyn told my fiancé to come back the next day. He asked to speak to a manager. The manager was absolutely unapologetic for this huge inconvenience. He also refused to refund our money so we could take our business elsewhere. Also, he (Javier) refused to give my fiancé the phone number for the District Manager. Good thing we know someone who works for CVS and we were given not only the DM’s contact info but the Regional Manager’s contact info as well.
This was a terrible experience. I am still enraged over this. Also, our friend who works for CVS said to get our pictures developed elsewhere since in general she thinks CVS does a poor job of developing pictures. I am not really sure what she means since to me developing pictures is a mindless activity but regardless I will be taking my business elsewhere. Duane Reade and Rite Aid have never treated me with such disregard for what is right and fair.