Atlantic Bank of New York

I have had a very, very bad experience with this bank.
After a few months of signing up with a checking account, I started seeing fees appear on my account. I called, and they corrected their mistake. A month or so later, fees again. This happened several times until the bank manager assured me they had finally fixed the mistake.
Suddenly, a few months later, I start seeing some big fees applied to my account again. This time is seems that they suddenly changed the plan I was in — this is less than a year after I signed up under this plan! There was no way they were going to refund these fees — and these amounted to over 100 $.
Eventually I had enough and I closed my account.
I would like to add that the service in this bank is very bad as well. Several times I walked into the branch and their computer systems were «down» and they weren’t able to help me with anything. Another time I had a visit scheduled with the manager. I had to leave early from work in order to make it – when I got there I was told that the manger was unfortunately unavailable for the next several hours.
Another thing I wanted to mention is that if you have a safety deposit box with them, they never check the ID of the person who wants to access it, so if you lose the key anyone can use it to access your box.
And finally, I would like to recount the experience of an acquaintance of mine who had an account with them, who was doing legal cash transactions — essentially depositing and taking cash out. Suddenly the bank one day decided to close his account and report him to the IRS because they suspected «money laundering» — this is without any evidence whatsoever of wrongdoing, and without any prior warning.
Given all of this, I very highly recommend to stay as far from this bank as you can.