Arjay Telecom

What extremely rude, unfriendly and cold staff in this store! My wife was passing by with our 2 year old daughter and they had balloons taped to the front store glass and obviously my daughter wanted one. My wife took one off the glass and one of the staff came to tell her that she should have asked to take one instead of taking one herself. This was only for a balloon! My wife politely replied ok but then heard the manager telling the staff to charge her $ 5 for a balloon! Again, this was just a balloon! And this was all while the entire staff including the manager were outside smoking cigarettes and left the store unattended! Great job handling your customers and the store Arjay! I really hope your superiors invest in a customer relationship program before starting to work there! You’ll never see us buying a phone from there! No wonder the store is always empty!

im writing this review a bit late but about a year ago my phone broke and i took it here to see what could be done. they did so much to try and help me but my poor phone was done. i appreciate that they did try to fix it so i wouldn’t have to spend more money than i had to. i ended up having to get a new phone but they did salvage a lot of my pics even when the old phone did not charge and they had to sit there holding the charger up to it lol. my experience was good and i was very satisfied.

If I am not wrong, the same name (Arjay) is opening ATT authorized store in Riverdale.

I made a huge mistake going to this store! Go this store if want to get ripped off and have extra dollars and time to pay for their inefficiency.
I needed a new att plan and an iphone 4S. What did they do for me?
1) messed up my name — used my middle name for my last name.
2) put in an incorrect billing address
3) did not choose the $ 20 unlimited messaging like I asked them to; so got charged for all the msgs I sent!!!
I had to call att customer service to have it all fixed. Am still waiting to see what my bill will look like. sigh!
… and it does not stop here. They told me I could trade in my old iphone 3S worth $ 80 for an accessory, which I did (sucker!!!). I was later told by att customer service that had I gone to an att store instead of the retailer I could have used the $ 80 toward the purchase of my new iphone!
Please learn from my mistake and reconfirm every detail if you still decide to do business with them.