Andrea Olanescu, MD

My first appt I sat for 2 ½ hours and had to walk out bc I had another appt that day that I would have been late for. They called my name as I was walking to the desk, I told them I could stay if I could be out in a half hour, the response I got was that there was no way that’d be possible bc the doctor left for an emergency, I’m assuming it was a delivery. The waiting room had at least 10 ppl sitting there and they didn’t bother to inform us that the doctor wasn’t even there. Who knows how long i would have been waiting if i didn’t have to leave. I rescheduled my appt, and after they made me fill out all of the papers that I already had the first time, the receptionist noticed that I wrote that I was there for a check up and annual pap after an abortion I had. Again, after waiting a while they told me the doctor won’t see me bc she hadn’t performed the procedure. I said I’m here to get checked that everything is ok, they said she won’t see you bc she wouldn’t want to be held responsible if something wasn’t. To me, that does not make sense. I did not go back there, they wasted my time twice. It was so unprofessional, and the doctor clearly doesn’t care about your time or your health, I never even got to meet her.

I don’t know where to begin here! We chose Andrea Olanescu as the doctor to deliver our baby in March of 2015. Later we would find out what a grave mistake we had made. The staff there is terribly rude and unprofessional on all levels. I work in the healthcare field, and I have never encountered customer service this poor in my 17 years of experience. They never pick up their phones, the doctor is never there to see you. Alina whom is a sonographer is who we saw through-​out the 8 months of my pregnancy. We saw the doctor once at the beginning (only cause my husband was upset, and asked to speak with her), and another time at 9 months and finally during labor. So three times! Alina is beyond unprofessional and aggressive. The doctor will give you her direct phone, but she will respond in a robotic/​generic manner when she feels like it. She makes promises and never delivers. And when you speak with her, it’s like Alina is her boss! She takes directions from the sonographer! She has no backbone, and Aline writes prescriptions for her! Alina prescribed me a UTI medication (wrote out the prescription and signed in front of our faces), when I did not even have a UTI! The doctor seems to have received her degree out of a cracker jack box. You will get more information from Google than from her. This place is like a sweat shop! They take on more patients than they can handled and therefore the waits times are anywhere from 2−4+ hours long! I saw them tell a patient that the doctor was not in, even after she told them she made an appointment with her. The crazy part, was that the doctor was in fact in the office. We saw her seeing other patients. Unbelievable. The front desk, is in shambles! They will give you any excuse to reschedule your appointment or give you one with a ridiculous wait time attached to it! There equipment is out dated and their bathrooms are always out of order and filthy. During the delivery of my baby, she provided no support, no heads up of what was to come (c-​section). She just came in at the final moment, did her thing, and left for good. Never came by to say, and see how I was doing, or see the baby. Nothing. Andrea has no compassion for the line of work that she does, and that’s very sad, since many of her patients look for this sort of care. I am glad that this nightmare is over and my baby came into this world healthy. I could keep on going, but I just don’t have the time. My advice to any mom-​to-​be or someone seeking an OBGYN… STEER CLEAR OF THIS CIRCUS!!! You will thank me later.

Been with this so called Doctor for my wife’s pregnancy and been really really patient with extra long wait time for at least 3 hrs and the rude receptionist.
In 9 months seen here only once when she did an operation of sample taking from my wife, she never answers her phone and office is so crowded and so unorganized.
If there was a lower rate than one star I would have done it for this bitch

Worst GYN I’ve ever been to in my life.
First time I went to her office I waited over and hour to be seen and then she spent about a total of 5 minutes in the room with me. I had concerns and questions, but she was out the door before I could say anything.
When I got better health insurance I changed doctors, but recently left my job to help family in NJ so was back on Metroplus. I scheduled an appointment to see her, explained the whole situation to her staff, and came in from out of state. After waiting 1.5 hours her office manager told me that Dr. Olanescu was refusing me as a patient because I had changed doctors. I was further told that by changing doctors it showed that I didn’t «trust» Dr. Olanescu’s practice and she did not want me to return to the practice if I hadn’t liked the prior service. What a baby!!! What a waste of my time! Now I still have to find a doctor and will be making another journey back to the city.
Do yourself a favor get a more professional doctor that practices proper medical ethics and bedside manner.

Sum: This was my first and last visit here. Nothing catastrophic happened, but there have to be far better alternatives.
Wait times: I was here for a regular visit. I waited one and a half hours for my appointment and I was one of the lucky ones. I was getting ready to walk out after 90 minutes, but they called my name at 89. Another patient in the waiting room ordered lunch delivery – bad sign, or really bad sign? They clearly overbook the appointments to an extreme. Based on the other reviews and what I overheard there, this is typical. If you dare to go, bring a book (I had my laptop). While sitting there, ponder healthcare reforms that will encourage doctors to be better staffed.
Personnel: All the staff I interacted with were fine and the doctor was very pleasant. My interaction with her was pretty straightforward and short, so I can’t speak about her much beyond that.
Dubious Tests: Upon checking in, I was asked for a $ 15 copay for the visit plus a $ 15 copay for an ultrasound. Huh? I questioned the ultrasound because I am not pregnant, but the receptionist said it was a standard test for every visit. That seemed bogus and I verified my hunch via text with my doctor friend – an ultrasound is not a standard test given during an ordinary gyno visit unless there’s a suspicion of something. (Seemed more like a way to take up more time and money.) I said I’d ask the doctor about the test before committing to it. The doctor never even brought it up, so I didn’t bother. Either she forgot to ask, she thought I’d already had the test, or she knew it was nonessential – none of these scenarios are particularly satisfying.
Misc: It gets crowded (since way overbooked), and seems a little messy – a burned out lightbulb in the front bathroom (which was fixed while I was there), no soap in the front bathroom (or even a mounted dispenser), paper towel roll on the sink instead of mounted (easy to knock over). Small but noticeable things, and you have time to notice them.

The receptionists are rude, especially the older lady that sits on the right side. These people have no respect for their patients time. They overbook and you can expect to wait 2 to 3 hours before you are finally seen. Save yourself headaches and aggravations and go somewhere else. I wish I would have read reviews before coming here.

If you do not have a problem waiting 3 plus hours to see the doctor, and on top of it, dont mind dealing with the rudest front desk person I have ever encountered, whom you would think was raised by gorillas, very disrespectful with no manners what so ever.

I called twice to make an appointment, and they (whoever picked up the phone) hang up on me. Twice. I’m taking my money elsewhere.

I would give — starts if I could.
The only thing that I was trying to do was to get a birth control pill and she wasn’t able to give me.
She didn’t spend more than two minutes with me and than somebody from the staff came to the room and threw on my box of medicine to get me pregnant. Is that a joke?
She is a butcher not a doctor.
There are many other great doctors in the city you don’t need to waist your time with this piece of garbage who doesn’t have a clue of what she is doing.
She should have her license canceled.

Worst facility ever… endless waiting for less than 2 minutes spent with the doctor getting generic answers which mean nothing to you! Don’t ever come here! I would give it a zero rating if possible!

DON’T GO HERE! Wasted 2 days trying to see this Dr. They lost my first appt. Second appt I waited 2 ½ hours just to find out she wasn’t even there. And, she wouldn’t be in for at least another 45 min. Never saw her. She books 4 people for the same time. Waiting room becomes packed because no one is being seen. My time is just as important as hers. Shame on her.

Horrible place and bad staff members as always. Came here, there were no patien. I was the only one here. But still they took forever to call me. Very disappointing. I have to change this place and go to a other place for sure.

This is one of the worst place in this world. every staffs member are very rude and not friendly alt all. I always go there because my primary doctor recommend me too. but every time i visit, these two ladies in the front desk are ridiculous. i never see them smiling nor behave gently with patients. i don’t know why these people do not get fired from work. every time i go there, they disappoint me. i just don’t understand how come these two ladies have no manner at all. i recommended all my friends and family not to choose this place. once, i saw one of the lady was screaming on the phone while i was standing on the line. i mean comon don’t act stupid. JUAT HATE THIS PLACE. IGNORE THIS PLACE PEOPLE. I DONT EVEN GIVE A ONE STAR, ITS JUST THERE IS NO OPTION.

If I can give a lower rating I would. My best friend was tested for a biopsy from this MD and they made her wait for an entire month. She also always had to wait for hours just to see the doctor after making set appointment times. How unreliable can this place be? It’s absolutely heartbreaking to know that my best friend had to go through this horrible service especially from a medical facility. What’s the point if even treating someone if you’re making them wait for hours and also unable to give them results that should’ve been given weeks ago. Hearing what type of service they provide for their patients is infuriating and I for one would never ever go to this place and neither will my best friend. I just had to write this review because something clearly needs to be changed with their work system.

I went here because I’m pregnant. The first time was the only one time that I saw Dr. Olanescu. About her: she was nice, she answer my questions, she is a quiet person but she was doing everything like in a hurry for finished. This doctor is only affiliate to Flushing Hospital so if you live in Astoria of LIC and are pregnant keep this in mind.
The staff is average, if you go there I would reccommend you have copy of everything and have a diary of your appointments (procedures and whatever) because they are very interested in your pocket. The waiting time it doesn’t matter what is approximately 2 hours. I never spent less than 2 hours here and the waiting room is always busy.
The ultrasound technician is great. She is a knowledgeable person because she makes the role of the doctor most of time. During my appointments she was the only one I always saw about everything related to the baby. She always answer my question, she told me about my tests’ results.

Waiting for 4 hours!!! staff was completely unprofessional, don’t go there it doesn’t worth it

I’m editing my review because after dealing with the doctor herself I’ve seen how much she s caring and how good a person she is… when I first wrote this review I was outraged at the way some of the stuff at the clinic treated me during my last visit I was humiliated but after giving birth (I had c-​section) Dr. Olanescu had done an excellent job I’ve recovered in no time and dealing with her directly I found that that she’s the sweetest person… regardless of the issue I had with the stuff I’m still going back to her and I’m actually recommending her to family and friends.

The wait time is ridiculous. My appointment was for 10am (the time they open); I was the THIRD person there and I waited for THREE HOURS! It is absolutely unacceptable. I get that she’s very popular, being one of the only woman doctors in Astoria, but please consider expanding and hiring more staff/​physicians! Your business will start losing its patients.

Honestly, I can’t tell you whether or not the Doctor is good because I walked out before even seeing the Doctor.
I am chronically ill and have seen a lot of doctors. I have never experienced an office so unprofessional. When I called to make the appointment the receptionist was unnecessarily rude to me. I was in pain when I called due to a ruptured ovarian cyst and she had no patience with me what-​so-​ever. She just wanted to get me off the phone as soon as possible.
I waited over an hour, eager to get back to my job, and I asked how long it would be. The receptionist said it is always an hour wait, for everyone. They never explained that to me. I had to take time off work to visit the office and they expect that I have 2+ hours to just sit there and wait around for their poor service. I was appalled. My name was also spelled wrong on every single document handed to me and I had to tell them to correct it. They also didn’t seem to believe me when i told them that I was the primary holder of my insurance.
They had me give them urine and they looked at it like they have never seen urine before. They didn’t even know what to do with it. I probably would have gotten the same results if I just urinated all over the table.
For the same co-​pay you can go see a Doctor that actually cares about their patients and how they are treated in their office. When there are 35 people waiting in a waiting room for *one* Doctor, there is no possible way that Doctor has the time and equal care for each one. People were being herded in and out like animals. For a visit as intimate as a gynecological visit, I expect to feel comfortable before someone puts their hands anywhere near my lady-​bits.
As every minute passed by there was another reason I should just get up and leave. Finally I did. I had a horrible feeling just based on how I was treated and how other people were treated. Stay far away from this office unless you are absolutely desperate.

Dr. Andrea Olanescu is the most professional and caring gynecologist I have met. She and Dr. Catucci (the doctor that referred me to her) are real doctors, who care about real people and who are willing to stay after hours if you need them. Dr. Olanescu was formed as a physician in her country of origin, Rumania (I asked her since, as a Spanish professor, I am interested in all Romance languages and her last name sounded Romanian to me). Her passion for medicine and for patience does not have anything to do with the rush style of some American doctors who are only thinking about the money. Her medicine degree is of course from the United States, but she has a way to relate to people that is very different from the cold atmosphere that characterizes doctor-​patient relation in the Medicine corporatist business environment. Who cares about the wait if the gynecologist that is going to see you is someone that treats you with affection, respect, professionalism, and more importantly, the KNOWLEDGE that many other physicians in this country lack, as worried as they are trying to improve their «business».
Sincerely, I think that people (or person) that has written some of the reviews here are competitors that are trying to boycott her. I cannot explain the malice of some comments, except for that reason. Long waits are common places in the doctor consultation protocol, specially in New York. And… Also. is she is sooooo bad. Ask yourself this question: WHY ARE THERE SOOOOO MANY PEOPLE IN THE WAITING ROOM, WAITING FOR HER?
All my respect and admiration for this doctor. She has enlightened my day and I will come back to her next week for a small surgical procedure with all my confidence. God bless you Dr. Calinescu.
Isabel Alfonso, Spanish Professor, PhD.