Alpha Pest Management

Mike and his team were incredibly helpful. I had a roach problem in my kitchen and needed help fast. From the moment I spoke to Mike, he was reassuring and knowledgeable about the services I would need for my situation. He explained in detail the types of treatments and what he thought would be best. He even helped me set up an appointment for the same week! He is always accessible and friendly. It made dealing with my pest issue a quick and easy process. Thank you!

This is a long awaited review as I lost the name. Back in July of 2013 I had a bedbug issue in my apartment. The building was owned by a large management company that refused to take care of the issue and sent unprofessionals.
When I found this company — I called and spoke to Mike. He was extremely helpful and gave me all sorts of advice. He discussed options that he could do if I hired them and what to look for if another inspector (picked by the management company) came by. He was so nice the entire time and answered all my questions. I must have called him three or four times in that one week and each time he was patient and gave answers even though he knew I may not be able to hire him. in the end my building’s management came by and did not do the job correctly. I left the lease. Still, I would not have been able to get through that time without the patience of Mike. Thank you!

I have used alpha pest twice in the last 4 months. The initial visit would have constituted for a 4 star rating.
We initially contacted Alpha pest because we had a rodent issue. The first gentleman who came to inspect our home was great. He was kind, professional and able to explain information without sounding condescending or rude. He laid out a bunch of pet-​friendly traps, as well as the powder for the rodents to nibble on. After 2 weeks, we found one of the rodents and was hoping this would be the end.
Circa a month and half later, we have noticed a lot more droppings! So we called again, initially pleased by Alpha Pest service, and tried to arrange for another service. After chasing them down via email and calling like a lunatic we were finally able to arrange for another service man to come to the home. Although this person was very nice, he seemed less interested in killing the rodents, and more interested in our dog. He didn’t even move the oven out of the way, like the first service person did, and just poured the powder behind the oven (which there is barely any space… unless u move it!).
We still have a pest problem. We are out over $ 300 to kill one mouse. I hate to leave a poor review, especially when the first inspection went so well, but for the price we paid i would hope that i wouldn’t have a rodent issue anymore.
Tip to others trying to get rid of the rodents– go to home depot, buy the powder they use and steel wool to cover holes and hope for the best. Its better than being out all this money and unsatisfied with the service.

Mike is an amazingly nice, professional businessman. I called Mike after spotting a mouse run across my apartment and after seeing some droppings in my kitchen. I was absolutely petrified, losing sleep, and having mice nightmares… Although I’m sure the temptation was great, Mike did not make fun of me and told me he would come over the next afternoon after I got home from work.
Mike inspected my entire apartment, pointing out areas where he thought I needed my super to close up and gave me advice for handling my super and landlord. He also provided me with a poison box right around the problem area as well as some other poison and some glue traps if I wished to use them.
I have no doubt that my problem will be solved, and I can’t wait to get a good night sleep tonight! Highly recommend Alpha Pest Management.

I had an excellent experience. I spoke with Mike the owner about a roach issue I had with my house. He came over and used a special paste that was not harmful to pets and placed it in locations where the roaches would be and within 2 weeks my issue was gone. Price was good and service was excellent.

Mike — the owner — came in May 2014 and it’s been two months and my very serious rodent problem on all three levels of my house is gone. Mike was very punctual and came with mini-​Mike (his son) on a Saturday morning.
Mike placed steel wool by the radiators in the living room and bathroom. Rodenticide dust was placed deep into bathroom radiator. Two RTUs (Rodent Trapping Units) were placed (one by living room radiator and the other by the kitchen sink).
Mike installed dozens of poison blocks in the basement drop ceiling since this was the likely entry point
Mike also left a couple of glue traps in case the mice couldn’t get out of the building.
Exactly as Mike said, we heard the mice for about a week and a half then nothing after that. But, then came the smell of decaying mice. It was awful. Lots of baking soda, open windows, and patience solved the smell problem after a month.
Mike patiently explained how rodents work: Their psychology, fear of humans, modus operandi, etc. I will definitely call Mike if I have another pest issue and highly recommend him. The price was average or slightly below that of other quotes that I received.

After reading good reviews from previous customers, I decided to hire alpha pest management to help me with the mice problem in my home. Initially, I was very happy with their customer service because it seemed like the problem would actually be resolved — I even tipped my exterminator $ 20 — but after just two weeks of diminished mice activity, I found lots of new droppings in pretty much all the same places again.
When I called Mike, the owner, about my situation, he automatically became extremely defensive and told me «I’ll never be a rich man but I want my customers to be happy» before he agreed to re-​inspect my home. However, I ended up not inviting him to re-​inspect my home because I have already decided to hire someone else but instead, I asked for a refund of the $ 62.50 that I accidentally OVERPAID him for his service. Until this day, him and his staff are still ignoring my emails and calls. Why should I have to continue chasing them down for the money that I overpaid? So much for «I’ll never be a rich man!» Of course he’s rich. Just look at how my money is still in his pocket!
In summary,
Service was performed on ⁴⁄₁₈
Found new droppings on ⁵⁄₁₀
1. Initial customer service was pretty good before I paid them.
2. After I reported my situation, their attitude changed.
3. After I requested for a refund of what I overpaid, they began to ignore me.

Let me begin by saying, Mike and Nick are my HEROES. My tenant brought these horrible creatures into my house and did not tell me. The infestation was so severe and disgusting that I was bitten severely.
Alpha was highly recommended to me and they are beyond Heroes. Mike explained the procedure, always took my calls, calmed me down, did above and beyond the scope of their service. I respect their knowledge and professionalism and they CARE about us who have encountered this devastating situation.
As horrible as this situation was, my experience with Alpha was outstanding and highly recommend to all who would have this unfortunate situation.
Mike and Nick, thank you so much.
«X»

Great people who truly care about you work here. Mike is a great guy and working with him feels more like getting personal service rather than a business transaction. Unfortunately we had to use their services on two separate occasions. Fortunately Alpha Pest will make it the least painful possible when dealing with pests.

Courteous and professional staff, very patient with correcting problem.

I had a great experience with the company. My bed bug problem was pretty severe, and they came back as many times as was necessary, without question.
The guy they ha do the follow up treatments was very knowledgable and I am thrilled to say we are now bed bug free!
I would recommend Alpha to anyone.

Oh. My. God. So these cute little brown bugs started showing up in my kitchen sink one day. I didn’t mind them much– it was a few, here and there. They were harmless.
Suddenly there were more and more of them– so I googled what they were… apparently they were German cockroaches: little guys about a centimeter long. Horror! Suddenly the fact that they were cockroaches made them not so cute.
Immediately I looked for exterminators near here, and found Alpha Pest Management via Unilocal.At 3:30 in the morning, I filled out their online contact page, and the very next day, the owner, Mike Dakis, called me.
«German cockroaches, huh? So, little guys, right?» Over the phone, he asked me where they were, and nothing seemed to surprise him. He was at a job, so requested that I text him with my address and available times for the week.
A hundred bucks later (super cheap for what I got, by the way — and I was able to pay over the phone with my credit card), he rang my doorbell within 24 hours. He was so warm and friendly yet had a «let’s get down to work» attitude. He was great, found the source (eggs under my sink– DISGUSTING), and put this gel in all of these crevices in my kitchen and throughout my bathroom. He even gave me advice for Queens neighborhoods to live in, if I ever wanted to move!
The whole process took less than forty minutes. I will tell you, a ton of them died that very night. Per his instructions, I hand-​vacuumed them up that night. The next day, a few more died. Today, NOTHING! I think they are gone!!!
I will use Alpha the next time anything ever comes up (though, fingers crossed, nothing will)… They are cheap, fast, and a trustable family business. I felt that Mike truly cared about my situation! He even talked about his 22-​year old daughter, which made me feel like I was in extra good hands for some reason. I don’t know. I just never thought that having an exterminator would be a pleasant experience, but it was. Except for, you know, the cockroach army base. But thanks to Mike, I think they’ve all been deployed to cockroach heaven. Thank you, Mike!!!

I walked into Alpha Pest Management without an appointment because my landlord refused to do anything about mouse droppings that I found in my kitchen and bedroom. The office manager put me on the phone with Mike, the owner, and we made an appointment for him to visit my apartment the following afternoon.
Mike was very nice, professional and knowledgeable. He inspected my entire apartment, explained what he was doing and then explained my options. He understood how edgy and upset I was and wasn’t patronizing. Mike also advised me on how to handle my landlord.
I truly appreciate dealing with an honest businessman who did not try to price gauge me because I am a woman or because I’m scared of mice.
I highly recommend Alpha Pest Management.

Normally I don’t write reviews, but my experience with Alpha Pest Management was so extraordinary that I had to share! I started getting random bites here and there a few weeks ago and when I went to a doctor to get them looked at he mentioned bed bugs. Of course I freaked out and spoke to my landlord who had another exterminator in Astoria come into our apartment to look. They didn’t find anything and I continued getting the bites so I knew something was going on. These unexplained bites (as far as we knew the first exterminator said we didn’t have bed bugs) were officially driving me CRAZY! My husband (who didn’t have any bites) and I finally had a guy come in with a dog who helps detect bed bugs & they found one on our couch. He recommended we use Alpha for the extermination and that was the best decision we made! We went directly to the office and found the owner Mike who was excellent. He noticed how distressed I was over the situation and sat us both down to explain what needed to be done. He covered every aspect from how to approach our landlord to how to prep our apartment before the extermination. To top it all off, Mike even stopped by our apartment on his way home from work to show us exactly what needed to be done to prepare and to grab our keys since we wouldn’t be home to let them in the next day. Talk about customer service! Mike and his team treated our apartment and Mike even called us afterwards to let us know what they found and where. The information he gave us regarding this problem and tips he provided to prepare were very helpful at a time we felt helpless! This experience can be a nightmare, but dealing with Mike made it so much easier! These guys do things right & I highly recommend them!

My job found bed bugs in our cubicles and demanded that everyone affected hire an exterminator and verify that their homes were not infected before returning to work. I got a call at 10pm on a Sunday night telling me my cubicle was one of the zones where «activity» was discovered. I’ve been a bit between apartments and had a lot of stuff in my cubicle so I spent the rest of the night panicking, picturing having to get all new stuff, thinking how embarrassed I was. Needless to say, I hardly slept. I’ve never had a single bed bug bite but I spent the night itching and turning. I called Alpha bright and early the next day (today, actually), and was directed to Mike’s (the owner) cell phone. He took the call, calmed me down, told me what had likely happened and how these large scale «consultations» typically went and scheduled an appointment for a bit later in the day. I was all for getting a dog to come sniff out the problem and he said that wouldn’t be a problem but would cost extra and he really didn’t think it was likely I actually had bed bugs. He could have easily made extra money, but he chose to be honest instead! He actually came with the agent he sent out because I guess I sounded THAT panicked and kept me calm while they thoroughly examined my apartment. The found no evidence of bed bugs!
I’d highly recommend this company, and not just because I got the result I was hoping for. Mike gave me great advice regarding my rights with my employer, was extremely knowledgeable, and was just all around great.

My roommates and I had a bedbug scare about two weeks ago and so I started calling exterminators to deal with the situation. After getting the most reasonable quote from the owner of Alpha Pest, Mike, he informed me of all the steps to take and how to get my management company to cover the cost of the inspection and treatment. He was able to send someone out in just a few hours.
When I got my management company on the phone, they insisted on calling in their own exterminator to get the job done. I was worried because he didn’t seem quite as knowledgeable as Alpha Pest, but we went through with the treatment anyway (after the guy couldn’t even confirm whether we had bed bugs or not — and that was a lot of work to do in preparation). Because our exterminator wasn’t very communicative and didn’t speak much English, I ended up calling Mike back to see if I could schedule him for an inspection to at least to get a second opinion. Mike insisted that at this point we just go through with the treatment and answered all my questions that our exterminator couldn’t or didn’t seem to understand. He spent a good amount of time on the phone with me and insisted I call him back if I had any more questions (which I did), and I wasn’t even hiring him.
In the end, our exterminator still found no bed bugs after 2 treatments and gave us no other explanation for the black specks all over my sheets and pillowcases. At this point I’m just hoping the problem is gone, whatever it was. But if the problem does come back, I know I will speak to my management company about hiring Alpha Pest, because I know at this point I would feel a lot better about the situation had I been able to hire them.

I had a bed bug problem in my apartment in Flushing, and our bi-​weekly exterminator hired by the building management company was not cutting the mustard. They came back — with a VENGEANCE! So I searched around and found Alpha Pest Management. I gave them a call and spoke to the owner, Mike, and he ran me down all the stuff that the other guy did wrong, and what I’m supposed to do, and was even able to get me an exterminator the NEXT day (which was also a Saturday). Mike showed up a few hours before the exterminator and surveyed the apartment, handed me the invoice to give to the exterminator, and made sure I was doing the prep work correctly. They did an excellent job and are super friendly and good price. HIGHLY suggest.

First off, I can’t believe I am doing a review for a pest/​mice control .
So this place is great! Johnny comes by the first Thursday of every month. In fact, I told him I have to leave at 8:40 so he comes to my apartment first! Back in August, I noticed a small furry behind and tail underneath my ottoman. Well, this Mississippi native has seen all kinds of wildlife but has never lived with a mouse! He was in my space and I did NOT like it. So I panicked and called Alpha who has been servicing my building. I had been buying the plastic whites traps at home depot where you put the cheese in and the door slams once they go in. Well, that didn’t work they were just taking the cheese and running. At that point, I was breeding them! AH! Not really, I only saw one live one and then later trapped two. ugh, sad, gross and just ugh!
Johnny came over and brought the sticky traps, pointed out the mouse doo-​a-​doo, put steel wool in my radiator and behind the sink, and dropped mouse poison cubes behind the sink and the stove. He checks the traps every month and throws them out once they are dusty. He helped me move my sofa for me to clean the area where the mouse was and he takes his shoes off when he enters my apartment.
The other day I waited and he didn’t show up at his usual time so I called him. He’s probably like, I know who that is! He sent me a text saying he was sick and then his boss called me to let me know when they could reschedule. I was amazed at the follow up!
Thank you, Alpha for your consistency, follow up and for covering all the bases!

If you have any concerns about critters this is the place to go. You will receive and HONEST, yes HONEST appraisal of your situation. From a co. that knows their bugs. The actually will send your bug out to be identified by a lab. OK, then if you are a chemical free type they have products for that and the fully loaded stuff as well. This business is legitimate and knowledgeable & HONEST. Matthew the Office Manager was excellent to deal with, ask for him.