Been here several times. Never been over 20 customers in the place, I see why the wait staff is terrible. Glass is always empty. Have to call the server to get anything. Ask for sides and don’t get them. Or get a side and it’s ice cold. Don’t waste your time. Prices are outrageous esp for appetizer. Shitty service, don’t expect a good tip. won’t be back.
Albert L.
Classificação do local: 1 South Hill, VA
The service sucks I sit at the main bar for 25 min and no service at all so don’t waste your time
Ally C.
Classificação do local: 3 Ashburn, VA
We are on our way to a fun beach vacation and decide to forgo McDonald’s and stop at Applebee’s… Big mistake… We walk in behind another family, they seat them and another family walks in behind us. The host grabs menus and I let her know how many of us there are, she smiles says okay and takes the menus to the family she just sat. Then when she comes back she grabs two menus and the family behind us says we have 3, she says okay grabs a third menu and says follow me. My husband say us? And she says I’ll be back for you guys… So the start wasn’t good. Then we wait about 8 minutes for our waitress to tell us she will see us in a minute, can I note there may have been 10 tables full in the whole place with at least 6 employees working. She final takes our drink order and our food at 1:00 pm… At 1:30 she says we are the next up… Table that were sat after us had received there food… At 1:55 the manager brings us the food and says sorry and that my salad is on her. We eat and then the waitress brings us our check with both meals on it… Before we could say anything the manager grabbed the check and said have a good day… The only reason I am giving them 3 stars is because the manager, she was very sorry and polite all the other employees we encountered were rude!
David H.
Classificação do local: 1 Ashland, VA
Called manager to complain about garbage food, at which point he took my address to send a gift card. It never came. I don’t know if that’s a happy ending or not, but eff this gross place.
Steve P.
Classificação do local: 1 Glen Allen, VA
Asked for bbq sauce with my meal. It didn’t come with the food. Asked for it again. Waitress never came back. Finished entire meal before manager stops by and asks if everything was ok. Of course, the answer was«no». Also, killed 3 ants on the table during our meal, one of them on my daughter’s plate. Terrible experience. Manager was nice and reduced our check, but I think the damage is already done. We won’t be returning to this location anytime soon.
D C.
Classificação do local: 3 McLean, VA
We were driving back north just had to stop for quick sit down dinner; spent under $ 30 for dinner for 2 including tip. It’s Applebee’s, its not gourmet food but it’s ok and the service is fine too.
Madelyn A.
Classificação do local: 1 Raleigh, NC
I don’t even know where to begin. We waited forever to place our drink orders. This should of been the first sign to get up and leave. The coke was flat and the sweet tea was terrible. We placed our food orders and literally waited over 1 hour and 20 mins for our food. By the time our food came out, we requested to-go boxes so we can eat at hotel. I’m not sure if this location is not used to handling groups over ten.
Jonathan L.
Classificação do local: 5 Columbus, GA
I enjoyed it, food was great as well as the beer. The bartender was friendly and kept drinks filled. I enjoyed it a day will go back.
Chanelle E.
Classificação do local: 1 Durham, NC
We were visiting from and decided to stop here for dinner. If we are ever in the area again this place is crossed off the list. First of all it took the waitress awhile to come over. And when she finally did come over her attitude was not friendly. When taking my friend’s order they were told they could not get a certain item and the waitress rudely told her next and went on to someone else. The food was horrible and wrong. It looked like the plucked the lettuce, pickles, onions and tomatoes off a salad(it has cheese and croutons on it) which was so gross. I would give this place a zero if I could.
Matt W.
Classificação do local: 4 Chantilly, VA
After we arrived at the restaurant, we were seated promptly and ordered our food within minutes. The prices were reasonable and the food was great, despite the slight wait. Our waitress, Susan, was excellent and accurately prepared our meal. We had a slight complaint regarding the legitimacy of the 9 oz. steak we ordered. In our opinion, it appeared smaller than 9 oz. Driven to ensure we have a fantastic meal, Susan brought over the manager to solve our small dispute. The manager, Paul, was very courteous and offered to prepare a new steak for us. We declined because we needed to get back on the road as we were traveling. The salad I received was exquisite and the steak was as well, even without the missing ounce or two. We had a fantastic evening dining here and if you’re looking for a pleasant and enjoyable meal with respectful staff, this is the place to go! Just a tip: The Strawberry Lemonade was delicious!
Private V.
Classificação do local: 4 Baltimore, MD
PROS: The staff is very friendly and great about filling up drinks promptly. The food tastes really great and is reasonably priced. I was very pleased with my sirloin. CONS: The facility is a little outdated and could use a renovation. The neighborhood isn’t the greatest compared to Northern VA. However, I did not see any reason for customers to be concerned for safety.
Mike S.
Classificação do local: 5 Springfield, VA
Staff saw us waiting outside with our dog. Came out to the parking lot and kindly told us our dog was welcome and guided us to the outdoor seating area. Gave our dog water and and a little piece of cardboard to shade her from the hot sun. Service throughout the meal was outstanding as well. Food was predicable Applebee’s, so enough said there. But amazingly nice people who bent over backward for us.
Upstate Y.
Classificação do local: 1 Ogdensburg, NY
Service is isn’t the greatest and I have to tell you, you would be lucky if you don’t get hit by a stray bullet from the heroin den hotel next door. You be better off buying a sandwich from a gas station or starving to death.
Vanessa E.
Classificação do local: 1 Ruther Glen, VA
If I could give this joint 0 stars I would. My family did not even get our meal when we went because the waiter didn’t put our order in the system. After 50 minutes of waiting I asked him where our food was. He went to check and came back and asked us what we wanted to order– he wrote it down the first time. The waiter looked and acted stoned. I finally got the manager after another 30 minutes and he offered us free deserts. I told him that his offer was absurd and I wanted our dinner to be on the house for his waiters error. The manager said that he would have to check and see if he could do that. On that note we left. Never again.
Blair H.
Classificação do local: 1 Ashland, VA
I try to avoid Appleebee’s but this was near our hotel on a family trip to Kings Dominion. We were seated and about 5 minutes later a server came and threw silverware on the table without saying a word. Several minutes later our server came. She was unfamiliar with the menu and modifications we made to items. 3 of the people in our party ordered steak(each cooked to a different temperature) and when they arrived at the table, the staff had no clue which was which. I guess it didn’t matter since they were all overcooked. Overall awful experience.