Smile Starters

Hello,
My 12 year old son Leo had three teeth extracted today because his baby teeth had to make way for the permanent ones which were coming in.
The fact that parents are not allowed to go in to the procedure areas with their children who are, I believe as it was told to me, older then 4 years of age seems rather harsh and unusual.
About forty minutes later my son, who at times can be over sensitive but is very smart and practical, left the procedure shaking and in tears. He stated that the staff was «Critical and mean» and that they embarrassed him in front of others when he began to express trepidation and fear.
I work in emergency medicine and deal with the gamut of people who in the realm of the unknown often express fear and anxiety and this is not how a professional, adult or human should respond and conduct themselves.
radix

Over booked. This time they were 30 min behind. Last time they were 1 hr. 15 min behind…