Safelite AutoGlass

I recently had my rear windshield busted & had to get it replaced. My initial appointment was scheduled for a Friday but they ended up bringing me a front windshield instead & I had to reschedule for the following Monday. My technician was very friendly & professional. He wrapped up my window so that I could drive safely until my next appointment. Due to inclement weather on Monday they had to reschedule again for the next day. I had a different technician than I had on the first appointment & he was friendly. But he was very scatter brained & unhelpful. He tried to fix my window for 3 hours before he realized that he had the wrong part. AGAIN. He wrapped up my window as well but did so in a sloppy, hurried manner. He ordered me another part & rescheduled me for the following day. On Wednesday morning the manager called me to tell me the part wouldn’t be in on time so I would have to wait ANOTHER day to get my window fixed. Due to the inconvenience & my FOUR DAY wait he offered a small discount as compensation. Finally on Thursday morning I got a call saying they would finally be able to fix my window. I got the technician I had on the very first appointment so I was already feeling much better about my window being fixed. He came out to my job, had every thing done within an hour & I was very pleased with his work & his excellent customer service. He also saved me a little money as well. Even though I had to wait 5 business days to finally get my window fixed I’m impressed by the work. Will be a returning customer if need be.

I had a rock hit my windshield while driving down the interstate and Safelite worked hard to fix my windshield in no time. Hopefully, I won’t have to deal with a cracked windshield again, but if I do, I’ll be going to Safelite. I highly recommend this place. The employees are polite, professional, and had my windshield fixed in no time!