Haywood Park Hotel

Why 4 stars? Because my stay was most certainly a pleasant one.
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I’ve stayed in a few hotels in Asheville at this point, and I’ll admit that this was the least modernized one. Was anything necessarily wrong with it? Nope. Just a bit older than places like the Aloft and Indigo. If I had to choose where to stay between those three for my next visit, I’d go with one of the newer buildings, but I did enjoy Haywood Park.
The one thing that was odd — one of the sinks in the bathroom spat out hot water, regardless of what you had it set to. This made teeth brushing inconvenient, as I generally enjoy cold water during such a time.
And while not necessarily odd, but not preferable, is that you’re basically forced to valet park, as there aren’t really any long term parking options… at least none that were easily visible to me.
But outside of that, things were lovely. They offered me champagne when I arrived. When I returned to my room, some delicious chocolates were sitting on my bed, waiting for me — and it’s always nice to be courted like that :)
My bed was comfortable, the pillows were ample, and the thermostat in the room was quite powerful. Just a heads up for future patrons: the really cold setting is an ice box, and the warm setting is a sauna!

High level for those who don’t feel like reading a novel:
Pros: LOCATION. Room size. Breakfast, Champagne, Truffles, Valet parking and Check out goodie bag all included in price. Very friendly and helpful staff. We enjoy a vibrant city that comes alive with street performers and even purchased a CD to support local artists, but some people may not. The room actually had a cd player. :)
Cons: This is not a modern hotel, but we didn’t care. The décor is from the 80s, but everything is very clean. This not a high tech hotel and you won’t get a regular phone that allows you to punch in quick codes like ‘0’ for the front desk, so if you like calling hotel staff frequently this may not be the place for you.
More detailed:
We booked the suite (grand king?) and it was $ 500 a night. The most important thing to us on a vacation is location and this location is hard to beat. I had to go inside to get someone to valet park the car, but they did so immediately after the request. We stayed two nights and didn’t get our car until we were ready to go home. Valet parking is complimentary.
The people at the check in counter were all very friendly, offered complimentary champagne or water and explained how the free breakfast worked at the café in the attached mall. I really liked the nod to the old hotel and the black and white photos and mannequin displays. We were on the second floor and the elevator announced it as Men’s Wear.
When we went to our room we were amazed at how enormous it was for being in the center of downtown. I think it was 1200+ square feet. There was a giant sitting room with a tv, two couches, a fantastic view of the corner of Haywood/​Battery Park, a fridge, TV, personal keurig coffee/​tea maker with 6 selections and a cd player. Yes, I said cd player! Plus there was not a normal hotel phone. There was an old fashioned charging cordless phone with instructions on to use it. You couldn’t do simple things like dial «0» for the front desk.
The closet was the largest I have ever had in a hotel. It was two to three times what you would get in an average room. It was so large in fact that my first morning I could not find the hair dryer. My husband stumbled on it in hanging in the corner of the enormous closet, the side he took.
The fantastic view also carried into the bedroom. The bed was fine and we slept well. The only minor thing to note was the sheets were on the older side, showing a slight bit of pilling. This room also had a tv.
The bathroom has an incredibly large jacuzzi, which was the first thing you noticed when you looked in. There was a shower with glass doors next to it and a lot of engraved plaques explaining to you how things worked. There was a double sink with fixtures I haven’t seen in quite some time. Plus there was a glass enclosed portion with a very low toilet, telephone and a bidet. There was also a very small mounted tv in the bathroom that you could view from the tub.
I saw people complained about noise in some other posts, but I didn’t feel it was bothersome. The city comes alive with people watching and street performances and never did it keep me from sleeping or wake me up in the morning. We also really liked the complimentary Chocolate Fetish truffles each night and the complimentary travel bag on check out with things to drink and snack on for the drive home.
On our last night there we were curious about the breakfast at the café and it was ok considering. I don’t think breakfast has ever been complimentary for us at any hotel at this price point so I was surprised by the free offerings, both hot and cold. We just wanted some coffee and something small to tide us over until lunch. With all the highly rated breakfast places (Tupelo, Early Bird, Mayfels, etc) in the area you really should walk a few minutes to them like we did on our first morning. We had a late start the last morning and the hotel graciously offered to keep our luggage after check out while we went to lunch.
I would stay at this hotel again if I return to Asheville and was very surprised by the 1 and 2 star reviews. I think the city slogan is «Keep Asheville Weird» and on our stay here we noticed things like an incredibly high man laughing every time he started his lighter and the sheer pleasure he would find in spotting a cigarette butt in the street that he could get one more hit off of. I think the reviewers that gave 1 or 2 stars to this place didn’t take into account the city they were travelling to (one of them being from CA). This is probably one of the nicer hotels in the city and I imagine they may not be happy in most places here. This is not Beverly Hills.

First of all, I will say, I’ve never stayed here.
I tried.
Nobody answers the phone.
I’ve left messages and no call backs.
I’ve actually spoken to one person one time and they said they couldn’t help me because the ‘system was updating’ and they would call me back. 5 days later and about 4 phone calls to the hotel. still nothing. no answers, no returned calls.
On the ONE time I did speak with someone at the front desk I asked about a AAA rate. they said they couldn’t give me the rate until I checked OUT.
W H A T ???
So… you don’t answer your phone, you don’t call people back and you WON’T quote a rate for a room.
That is some jacked up business dealings right there.
No thanks. I’ll just find a better place to stay that doesn’t have ridiculous behavior.

This review is, unfortunately, not about the hotel itself but rather the unprofessional behavior of the staff and hotel manager, Victoria Marino. Executive Summary: Don’t make a reservation at this hotel unless you already have backup reservation somewhere else.
On July 25, 2015 we made a reservation on their website for a $ 510 room and received an email from them, including a unique confirmation number. We were excited to visit Asheville and were on the road later that day when someone from the hotel called to tell us that they’d oversold the hotel such that our reservation «was no longer valid». (cue Seinfeld: «You know how to TAKE the reservation, but you don’t know how to HOLD the reservation.») By then all the other downtown hotels were sold out, forcing us to change our vacation plans completely and skip Asheville.
Finding this experience unacceptable I called the hotel and left 3 messages over the next 5 days, including 2 voicemails for Victoria Marino. I was soft-​spoken and professional, yet unwavering in a demand for an explanation. No one ever called back, however I didn’t give in to their evasive poor service. Today, finally, Victoria answered her phone and took the liberty to explain in great detail that the problem was caused by a technical glitch with their system and therefore I hadn’t warranted a return call since «it was just a glitch and not my fault». When I quietly asked her what she intended to do to do in order to make it right she responded, «I don’t know. What do you want?» When I told her what a real hotel with professional customer service would do (comp a room or give a significant discount on a future stay) she guffawed and said «I’m not doing that! How about 20% off a low-​season room?» She never even offered an apology. I couldn’t help but wonder if Victoria had been trained at Comcast customer service.
Conclusion: I’m in technology and I get that glitches happen, but in the end all I really wanted was an apology, some empathy, and a little creativity in finding a make-​good that left both parties happy. Instead I got indifference and unprofessional service. The message was clear: They don’t really want my business (or yours?)
What should you do?: The hotel looks nice and it’s well-​located, but I will never know. They don’t deserve my business and they will never see me on their property because I expect to be treated better than a youth hostel backpacker when I’ve reserved a $ 500+ room. You may choose to risk making a reservation, since the downtown location is so convenient, but I advise you to expect unprofessional customer service and a potential last-​minute call to inform you that your confirmed reservation is «no longer valid.»

My partner and I had been having a less than stellar summer so far. We needed a quick getaway to Asheville to alleviate the symptoms of our moody blues and to celebrate our anniversary a bit early. Usually we’d stay in a remote cabin for hiking and solitude but this time around we were craving a bit more. With rain in the forecast we finalized downtown Asheville for 24 hours. Reservations were made at various restaurants but I waffled on where to stay. I ultimately picked Haywood Park Hotel since it is smallish (just shy of 35 rooms) and was once a department store with history in the area.
Entry — No valet on duty but there was a sign directing guests to the inside desk. Once you walked through the sliding doors you found yourself in a potpourri scented area covered with brass decorations, relics from the department store era, a large seating area, a small business area, a self-​playing piano and the front desk area. It’s readily apparent that the hotel is spotlessly clean and that it harkens back to a by-​gone era of autographed photos of famous visitors. I *love* that kind of thing!
Customer service — We arrived a bit earlier than the allowed check-​in time but we were hoping to valet park our vehicle so we could walk to our first lunch destination. The woman behind the counter was beyond friendly, offered to stow our luggage and then call us when the room was ready. Once we returned for check-​in we found several helpful staff members who were willing to answer any and all questions. They would have gladly made reservations for us at any restaurant or make suggestions for local sites. We were provided a flute of complimentary champagne and directed to our room where our luggage had been move to earlier. When we checked out the next day the valet was very prompt and very cordial, and we received a small bag with waters and granola bars to help make our trip home less peckish.
Suite — There are four floors and our room was on the 3^rd. The elevator (it appeared only one worked) was always quick to appear and the automated voice stated not only the floor but also what was originally located there during the original department store days. Third floor was children’s wear, among other things, and the sitting area contained vintage pictures and mannequins. Our suite was to the left corner and we originally had quite a bit of difficulty opening the door due to the latch being a bit wonky and catching on the door jamb. Once inside there is a *very* generous amount of space to be found. You walk into a large sitting area with oversized windows and various seating arrangements in yellows, greens and deep reds. A tiny closet in the room contains the Keurig as well as sink with filtered water and a small refrigerator. From there, or from the opposite door to the sitting area, you walk into the panoramic view bedroom. The pillows, as others have described, are not comfortable. Supposedly, you can control the room’s temperature but we found it didn’t work well. There’s a dresser containing the TV but it’s a bit of an awkward angle and the TV had to be moved a bit. That was something that had been done by many other residents if the gouges in the dresser’s wood are any indication. Maybe install a rotating stand? From the bedroom you walk into the marble bathroom. There’s a large garden tub that has a window for natural lighting (covered, of course), a shower with varying heads as well as instructions on how to operate them, a glass enclosed toilet and bidet, and a double sink. Complimentary toiletries, soft fluffy towels, robes and a fresh pair of slippers are also included in the area. It was extremely quiet in the room despite facing a fairly busy street. The curtains did a fair job of keeping out the light in the morning but they could’ve used a couple of more inches of material to provide a bit more coverage on the ends. People have used the word ‘dated’ to describe this place and while I certainly can see where they’d draw that conclusion, I find it charming. It’s not ruthlessly modern like other other hotels but it’s not a cheezy chain feel either.
Location — You are right in the middle of so many things to do it’s almost overwhelming… but in a good way! The streets can be a bit difficult to navigate during peak hours due to delivery trucks, foot traffic, etc but it balances out in the end.
Cons — The staff in the café was friendly and helpful but they were understaffed and the food wasn’t anywhere near as good as what it should’ve been for our overall room cost. While I appreciate the effort of providing a hot breakfast, I really think a generous local bread, fruit, etc presentation with a self-​serve option would be much more pleasing. Please ask housekeeping to cut back on the potpourri/​fruit/​floral spray. Room was stuffy and a tad too warm with no real control to adjust.
Overall I was very please with my experience here and would certainly stay again!

Located in a great spot in downtown Asheville The room is spacious and comfortable, however a bit dated.

If you are looking for a cookie-​cutter, run-​of– the-​mill, boring hotel experience then this is NOT the place for you.
The Haywood Park Hotel is unique and charming. This historic hotel was once a department store in the early 1920’s and was converted to a hotel in the 1980’s. The elevators still announce the departments on each floor. There are only 33 rooms and is in the heart of the city.
While this hotel was on the more expensive side, the Haywood Park Hotel does not nickel and dime you. The valet parking is free and we were surprised with complimentary champagne upon arrival. We were also give free breakfast vouchers for their café in the atrium (which serves Starbucks coffee) for each day we were staying. We also received a very thoughtful send off gift when we departed.
The staff was amazing. Truly
dedicated people who enjoy being around people. #1 rule — if you are not a «people person» DO NOT work in the hospitality business. The people here were friendly, professional and helpful.
The décor of the hotel is tasteful and matches the more formal feel of the building. I noticed some other Unilocal reviews described the hotel as «being in a time warp», but I disagree. Had the décor been contemporary, it would completely taken away from the history you feel when you step in the door.
Our room was enormous. We had a wet bar area with a Mini fridge and sink (Kuerig coffee maker with 6 different beverage options ranging from Starbucks coffee to hot tea), giant comfy chair, king bed, upholstered bench, desk and chair and we could have done cartwheels in the room.
Our room did not have a view, but it was nice and quiet for us. The room also had a jacuzzi tub/​shower.
The toiletries were higher quality and we were given slippers to wear with those soft robes. The turn down service included chocolate truffles from The Chocolate Fetish left on our pillows.
I truly enjoyed my stay and recommend The Haywood Park to anyone who enjoys history and wants to be in downtown Asheville.

Great location! Right in the middle of downtown and easy walk to restaurants, shops, breweries, etc. Clean and comfortable. Champagne on arrival and truffle with turndown service which was a nice touch. I would say it was very nice, but not luxurious. Would definitely stay there again!

What a wonderful experience. Delightful bellman, we were offered champagne or bottled water upon arrival, had a spacious room with an equally spacious ensuite, fantastic vintage décor and lighting and quality linen. The staff were impeccably dressed and provided service with a smile and with pride. The displays of the history of the building added a lovely touch. The location was so central to restaurants, shops and what we wanted to see and do and the valet parking always convenient when you’re tired and traveling with an infant. And we were given a parting gift of small water bottles, granola bars and a thank you note in a cute paper bag: what a lovely gesture. Old world service at its best.
Complimentary breakfast was offered at a small mall-​style al fresco café in an adjoining part of the building. The options were limited and the setting lacking a little in ambience but it didn’t detract from the overall experience. It is a shame the classy and well reviewed Isa’s Bistro (inside the main component of the corner building but not associated with the hotel) does not serve an early full breakfast — only opening for brunch/​lunch from 11:00 or 11:30 depending on the day. Breakfast here or something similar would have topped off the experience and made it the perfect stay.

Great location right downtown in walking distance to great restaurants and shopping. We stayed in a superior king room that was HUGE! Very clean and bright. The added perks of a complimentary glass of champagne on arrival, Chocolate Fetish truffles in the evening and a complimentary «to go» bag upon checkout (2 bottles of water & 2 granola bars) were all nice additions. The only complaint I have is that the roles need to be upgraded. They are thin and on the smaller side. Huge bathroom with a great shower, often not the case in older hotels. I love how they incorporated the department store theme in the hotel with displays as well as keeping the floor maps around. Definitely recommend staying here.

My husband and I have been coming to Asheville a couple times a year for about 10 years now, but we’d never stayed at the Haywood Park Hotel before. It’d always been out of our price range, so we usually opted for the Renaissance or, in more recent years, the Indigo.
This time, though, we were coming into town in the dead of winter and rates were cheaper, so we figured we’d give it a shot. The location is absolutely perfect – it was smack dab in the center of everything we planned on doing (mainly drinking and eating our way across the downtown area without having to drive).
I’ve read many other reviewers note the «vintage» aspect of the hotel, but unfortunately it was turned into a hotel in the 80s so it’s not so much vintage as it is dated. There are some nods to its storied past as a Bön Marché and Ivey’s, but otherwise it’s more «Grandma’s house» than vintage or retro. Which is a shame, because they were onto something neat with the mannequins and the old store department listings in the elevators.
The first thing I noticed was how friendly the front desk clerk, Bambi, was upon our arrival. Throughout our stay she was helpful and cheerful, and besides the location I’d say the friendliness of the staff was the best thing about the Haywood Park. Unfortunately, that’s where the positives stop.
The entire hotel smelled like my dead Grandma’s house (but while she was still living – think old lady perfume), and while our room was gigantic it was dingy and dated. The bed was so-​so, but the pillows were extremely uncomfortable and resembled cotton pancakes after a night of sleeping on them. Disturbingly, the morning after our first night there I noticed two stains had crept up from the mattress through the fitted sheet. I checked my sides to make sure I wasn’t bleeding, and sure enough, they weren’t from me. My husband thinks they were already on the sheet and I didn’t notice, but I’m pretty good about checking out hotel beds before I sleep in them.
The shower curtain was moldy and felt slimy when I touched it to close it for a shower. Water pressure was OK, although the water temperature changed often so I was constantly either being scalded or frozen during a 10-​minute shower. The novelty of having a flat screen TV in the bathroom was appreciated by my husband, but the remote didn’t work. If the tub hadn’t been grimy we might have filled it up and taken a bath while watching TV, but since we didn’t do that the non-​working TV remote ended up being a moot point.
The room was freezing most of the time, too, despite turning our thermostat all the way to the «warmer» max. There was also only one outlet in the entire room, and our phone charger kept falling out of it.
To sum it up: The staff at this hotel were some of the friendliest I’ve ever encountered, but unfortunately I spent the weekend teetering on the edge of being completely grossed out by the dinginess of the hotel. The location is arguably the best you’ll get in downtown Asheville, but not great enough to make up for the myriad issues the hotel has. I think next time we’re in town we’ll try Aloft or go back to the Renaissance.

My husband and I stayed her for our 1 year wedding anniversary. The hotel was our top pick due to location as it is close to all restaurants and shopping in downtown Asheville. While the amenities were nice to have at your fingertips, it’s not worth the noise you hear from the nighlife/​street. We stayed here for 3 nights and didn’t sleep much at all. There was a bachelor party in the room next to ours and they would come in each night between 3:00 — 4:00 am and slam the door to their room for an hour or more, constantly going in and out. We complained to the front desk and finally on our last night there, they departed.
To sum it up, if you’re looking to stay somewhere in the middle of the urban district to experience everything in walking distance, stay at Haywood Park. I wouldn’t suggest it for a luxury trip or anniversary celebration.

This grand old building — the former Bön Marche and later Ivey’s — has been renovated into a hotel, and it’s well-​situated right downtown Asheville. You can walk out the door and be right on the Urban Trail. Admittedly, you’re not at the start or the end, so that can be a challenge, but you can certainly pick up and head in either direction.
One of the best things about the hotel is the location, but it certainly doesn’t stop there. Using the fact that it was a department store as a base means when you get off the elevator you hear what used to be on that floor: «3^rd floor, men’s fashions» (or what have you). Assuming you choose the correct elevator, that is — and that is one of the challenges. There are two, and unlike most buildings, where you press one button and it summons whichever elevator is nearest, here there are two separate buttons for the elevators. Choose wisely — or press both and get the first to come to you. Though that could rile other guests.
As to the rooms? They are nice, but décor is definitely dated. Worn down even. Since just about all of the rooms face one street or another, and the insulation on the windows is just about gone, you can hear most noises. Even the heavy drapes need re-​hanging, since they are missing some. This means you can probably not expect to sleep in to a quiet morning, and when you do get up the next day, if your room has a tub, it may not fill quickly. Ours took half an hour to fill half way.
The front desk is very friendly, and it has a player piano that plays much of the time as well. Also be sure and pick up your complimentary champagne (or water) on the way in. If you don’t, they will be only to happy to charge you for a bottle of water if you use the one in your room. Isa’s Bistro is off the lobby on one side, and there is a café off the lobby on the other for breakfast and lunch (and coffee). Nice options.
If you use the valet, call well in advance to get your car delivered — or be prepared to wait, even if you are the only person waiting. This seems to be because the valet takes a stop through the atrium and by the café to pick up coffee and/​or talk to the staff on their way. We saw this happen more than once.

The Haywood is the perfect location in Asheville. Location and the oversized room and bathroom were the best this hotel had to offer. We arrived at 10 am and requested an early check-​in since we had been up since 3 am for the flight from Philly. They couldn’t accommodate us until 3pm, the normal check-​in. They couldn’t get one stinking room cleaned before 3pm!!! That became more irritating and insulting when on the second day we left the room at 8:30 am and didn’t come back until 2:30 pm only to find the room hadn’t been serviced. When I called about this, the woman at the front desk told me that housekeeping’s priority was to clean the rooms checking out first to get the new guests in. Unbelievable! When I asked for service later in the evening, all we got was a stack of towels placed on the counter. No cleaning, no new amenities, no new coffees and NO TOILET PAPER.
The Haywood doesn’t have ice machines. You have to call the front desk, by using your cell phone. The room phones don’t have any internal numbers. When I called for ice the first night, I had to wait 20 minutes because the front desk clerk couldn’t find a bag to place in the bucket.
Additionally, our dirty glasses we’re left in the refrigerator closet and we’re never removed the entire weekend. The valet often wasn’t available. It seemed like the hotel had one bell man/​valet and one housekeeping person.

Spent several days here and enjoyed every minute. They welcome you with champagne and send you on your way with a goodie bag. The rooms are spacious, great for an extended stay. The staff is friendly and helpful. The location is excellent if you want to be downtown. One big plus is the chocolates left on your pillow when they turn down your sheets every evening. No more expensive then other hotels in downtown Asheville — we would happily stay there again.

We recently visited Asheville for our 20^th wedding anniversary. We realized both kids were away with friends, so we slipped away for a 2 day/​3 night celebration. Upon our arrival, we were surprised to see we had been upgraded to the Superior King Suite. The Suite was beautiful and clean. The concierge was friendly, the valet prompt. The bonus chocolates from The Chocolate Fetish were outstanding. No Complaints.
A daily treat was getting on the elevator and hearing the recordings that were originally used in the department store as you arrived at each floor.

Wow! We were so pleased with our stay at the Haywood Park! My husband and I have 2 teenaged kids — one boy and one girl and my mom so we must have 4 separate beds and frankly, we need a lot of space. The Haywood has expansive, beautifully appointed rooms and bathrooms (recently updated) and the Grand King suite has an equally large living area where our teenaged son slept on a roll-​away and both teenagers could hang out. My mom and daughter stayed in the adjoining Double Queen suite. The 2 suites with the living area was like a house — offering 2000 square feet with 2 mini friges, Keurig coffee makers, an assortment of pods, wonderful linens and furnishings.
With turn down service, you receive chocolate truffles from a local business called The Chocolate Fetish — they are heavenly!
The location is GREAT — you can walk to the Grove Arcade — a small «mall» with locally owned businesses and restaurants inside and vendors set up all around outside. You are downtown so you can walk to so many shops! Also, in the lobby, you can catch the Greyline Trolley tour — about an hour and 15 min long.
We never find a hotel with the set up like this one… was truly ideal for our family.

If you want to be able to walk out the front door of a hotel and straight into downtown Asheville, then you’re going to pay for it! My husband and I snagged the last room available on a Saturday night at the Haywood. It was a large, double Queen suite, with garden tub and glass shower, built in vanity, etc. The hotel used to be a department store and has been renovated into a hotel, but not modernized at all. Part of me would have liked to have had more of a luxury feel for the inflated price we paid, but another piece of me rather appreciated the stamp of history they managed to save.
There are black and white photos adorning the walls, depicting the building as it stood back in the 1800’s, as a department store… very neat! In the elevator there’s a sign that indicates what you might have found on each floor when it was a store (i.e Women’s wear, home furnishings, etc). When you arrive on your floor, the elevators dings and then states, for example, «Fourth Floor, Women’s Wear». I found that to be a clever touch. Each floor also boasts a glass showcase with manikins wearing clothes that would have been sold there, decades ago.
Although, the price is hefty for a less-​than-​luxurious hotel, for us it was worth being within walking distance of everything. One of the charms of Asheville is the rich history and how well preserved it seems to be.

NOT SAFE FOR DOGS!
I recently stayed at the Haywood Park hotel with my dog and wow, I will NEVER make that mistake again. My dog is a bit of an escape artist, but the Haywood is NOT SET UP for dogs. Any hotel that claims to be «dog friendly» should have a dead bolt in addition to the typical key card. Some dogs are able to open doors by jumping up on the door handle and this is exactly what happened. At least my dog would be stuck on that floor, right? WRONG. The Haywood had two fire escape/​hallway exits on the floor and neither of them were closed all the way. My dog was able to nudge open the doors and enter the stairwell. From here, she went down the stairs and through a door that was labeled «ALARM will Sound if Opened». This was clearly not the case as she escaped through this door and out into the alley into the streets of Asheville. Thankfully this story has a happy ending as two guys were able to grab her as they saw her escape from the hotel and return to the front desk. The hotel did nothing, not even an apology. And I would never stay at the hotel if I didn’t have a dog with me. It is EXTREMELY dated and felt like I walked into the 70’s when I entered the room. In addition, the water pressure was horrible, the towels felt like sandpaper and the TV was the size of my iPad. To top it all off, the rate was ATROCIOUS. Don’t waste your time or money here! I did some research and Hotel Indigo is also pet friendly, just a block away, much newer, nicer and friendlier.

At this lovely hotel, you’re paying exclusively for the location. The interior and amenities seem to be frozen in the late 80’s /​early 90’s — and it just didn’t seem worth the $ 200 price per night. The carpet and furniture needed a good cleaning of obvious stains, and noise seemed to be an issue from both the street, and the interior. Would I go back? Sure, if you’re paying… Otherwise, I’m headed back to The Renaissance which I highly recommend. Want to be in the middle of it all? Haywood Park is your spot. Don’t mind walking? Then keep walking & spend the extra bucks on Asheville’s fab food.