Econo Lodge Biltmore

My stay at Econolodge was very unpleasant. If I hadn’t been so tired from a long day of traveling I would have moved on to a different hotel. The room was filthy and the fixtures were falling apart. The walls were dirty (literally dusty) and had holes all over them. The bathroom was gross. The floor looked like it hadn’t been thoroughly cleaned in ages. There was gunk built up in the corners. The kleenex dispenser was covered in rust and only had one tissue in it, and the tp roll was almost empty. The carpet didn’t look like it had been vacuumed. The room also didn’t feel very secure. The door wasn’t heavy and the lock seemed flimsy. Someone could easily kick in the door. The room charge was $ 125 (the weekend rate) — such a rip-​off. The place is a dump.

Stayed there last night– hot August night in Asheville and the ice machine was broken. I asked about the ice machine when I paid and got my room key (card) and was told where it was located. They might have mentioned that it didn’t work, but maybe that’s just me.
My room: smelly — I asked for a non smoking room and I guess they took that as I was not to smoke in it, clearly many others had smoked in it before me. Beyond the smoke smell was a vaguely moldy, mildewy smell — very unpleasant. The overall feel of the room was not clean. The pillowcases had spots on them that made me suspect that they had not been laundered — I tried to put that thought out of my head and wrapped the two pillows I used in my own T-​shirts. The shower drain ran so slow I was sloshing around in 4″ of water for the duration of it.
Staff: Very nice guy checked me in and was apologetic about the ice machine although he was the same person that told me where the ice machine was and didn’t mention that it didn’t work. Tale of two cities with the woman in the morning. I suspect she is the same person that is mentioned in a couple of other reviews. I will say that I was 10 min. over checkout when I vacated the room but I was packed dressed and ready. I had even opened the door to leave when I took a phone call that was important and as I was completing the call I had the front desk woman yelling at me from the door. She was the same person that I had spoken to on the phone earlier that was very rude and even said that on Mondays they expect people to be out earlier. Who knew?
I will stay in any other place in Asheville next time I am here. I have little patience with establishments that figure if they get you for one night then their mission is complete. For $ 77 I at least want courtesy, clean linens and maybe some ice.

despite having the do not disturb sign out we were woken up by a woman banging on the door like a mad person and screaming form us to come to the door… not pleasant at all… hard for me to believe this person who clearly needs medication is allowed to interact with the public. We also saw roaches in the room… after reading other reviews it’s clear that this place is being terribly mismanaged

To the point-​do NOT spend more than $ 70 a night to stay here! This is the definition of a old, cheap, motel. Good things-​staff is reasonably nice, room are clean, AC, Fridge and TV work. Flip side-​room is small, walls have holes in them, bathroom fixtures are rusted, shower did not work, drains did not drain, and there is no pool. If you are on a tight budget and like the feel of a circa 1960 motel, this is the place for you. But remember, do NOT pay more than $ 70 a night!!!

Great hotel for cheap and quick place to stay. Includes a small breakfast bar for the morning. Staff was nice. Everything was clean. It’s exactly what $ 62 would get you. Nothing fancy obviously. They try. I was comfortable and felt clean staying in the rooms.

Our stay began well. We were checked in by a polite fellow pretty late at night, after a 10-​hour day of driving.
The room was a little below average for these low-​end motels — wonky repairs, doors that don’t quite fit, odd smells. The shower couldn’t drain fast enough for normal use, so a hot shower comes along with a tepid bath.
Before bed, we decided we needed a day to recuperate in Asheville, so we planned to call the front desk in the morning to reserve another night.
At 10:30, a call from the front desk woke us up. «Check-​out is at eleven!» «Yes, actually, we were hoping… (dead line)» So I set an alarm and went back to sleep. At eleven, I got back in touch with the front desk to ask for the same room for another night. They told us sure, just come by the front desk to pay. The desk clerk was abrupt, but not outright rude.
I then received a call on my cell that I had to take. During that call, housekeeping came by — and was very polite — and my girlfriend told them we were staying another night and also that we wouldn’t need services that day, just a couple of towels. She told them we’d be down after my call.
Then, just as I was getting off the phone, a loud banging came from the door. My girlfriend answered it, once again, and I was surprised to hear her trying to get a word in edgewise with an irate, abusive, very aggressive woman.
After my call, my stunned girlfriend explained that the rude and threatening person was from the front desk. It was currently 11:20 — my call had lasted just twenty minutes.
I asked my girlfriend if she still wanted to stay here after the manager’s hostile behavior. She didn’t, so we just drove across the street to Day’s Inn — which is only a hair more expense for a much, much better experience.
Before we left, I went downstairs to find contact information with which we could leave feedback. The desk clerk, Melissa, refused to give us any such information, claiming she has no supervisor. So instead, I asked to speak with the owner or whoever was ultimately in charge of the property. She introduced us to someone called «Asha,» claiming she was the owner, and Asha brushed off our complaints. When I pulled out my phone to record that Asha was the owner, Melissa had no supervisor, and there was no other way for me to leave feedback, Melissa fled to the back and Asha changed her story — she just worked there, she said. Of course she’s not the owner. When I asked the name of the person she was with behind the desk, she asked me who I was talking about. «The person who was just there, talking with both of us, about thirty seconds ago.» (blank look) «I don’t know who you’re talking about.» Clearly, this place is being mismanaged.
We’ve spent three weeks on the road, staying in similar cheap hotels, and so far this is only the second negative experience we’ve had. From now on, we’ll avoid Econolodge.

Don’t expect a lot from this place. There is a fridge, microwave and flat screen TV BUT the breakfast is minimal at best (mini bagels, cereal, coffee). Internet is important to us as I manage a website and we could NEVER log on. When contacting the desk, we were repeatedly told to «just wait…». Ended up going elsewhere to access. If you’re looking for cheap, no frills stay, this place will work.

Let’s start with the good. There is a flat screen TV with cable. Free breakfast has milk, 2 types of cereal, OJ, bagels with grape jelly, small muffins and pastries. The coffee blows, but a Starbucks is a mile down the street. Easy access to the highway and downtown Asheville. Not far from Highland Brewing. Sheets and towels smell like Chlorox. Nice shower head and lots of hot water. Scratch that … we had lots of hot water the first day, day 2 the water was tepid.
OK, now that we’ve enumerated the good points, let’s look at the bad. Smelly room. Dirty to the extent that you don’t want to walk around in socks or heaven forbid bare feet. Rust, grody grout in bathrooms. Everything is old and dirty, although the toilet looks new and the bed was quite comfortable. The comforter and blankets were dirty and smelly but sheets were clean. Deadbolt in door didn’t work … Looked like a half hearted repair after the door was kicked in. Walls dirty and need paint. AC worked fine.
People in front office were nice. Hard to get into driveway from the road headed east because of traffic coming over a blind hill.
Got the room for around 67, which is still paying too much. Some paid over 160 according to the check in guy. Sleep Inn across town is way way nicer at that price point.
Network was free, but in my room wifi was 1 mbps down and 0.1 up.
When we got there, there was one of the owners on the second floor and he threw some liquid/​solid thing down onto the parking landing 15 feet from me. When I looked up, he gave me a look that was not an apology … more of an attitude look. I don’t think it was intentional, but normal people say you’re sorry in a case like this. Two of the owners park their BMWs at the front of the hotel in the mornings. Two Beemers means you can afford to replace the blanket/​comforter. As mentioned earlier, they look decades old and are nasty. I have no problem with people buying nice cars, but in this case «slum landlord» seems apropos.
I’m giving 2 stars for the clean sheets/​towels and proximity to Starbucks, Highland, and Papas and Beer, but I will never stay here again, I’d rather camp in the woods.

Our room was decent. Nice bathroom. Very clean. Everything was updated! Fast Wi-​Fi too. It was definitely what we paid for. Great staff too! I brought my baby in there and would definitely not stayed there of it was dirty

Well, the guy who checked us in was very nice. He put us in a room right outside the office which was convenient for us. The room was ok. It did not smell too bad but could use some tlc. They have a ton of channels available on the tv. Walls and ceiling seem pretty thin as you could hear others tv and people walking above you pretty prevalently.

I was in NC during freezing cold season so there was no leaf season price gouging. The room looked good, all was well, until I brushed my teeth. I walked away and thought «Are my socks wet?»
Sure enough they were. I went back to the sink and felt around and discovered that an 8 square foot section of carpet under the sink was soaking wet. Nothing was dripping and I could see no leaks but the carpet seemed like it had been wet for a while.
I tried not to think about toxic mold or the other nefarious creatures slowly evolving on this dark, moist environment. The staff seemed not to know about the leak so maybe it was new and they’ll fix it quick.
I stayed in a different room a few days later and there was no drama at all so maybe my fear of nighttime assault by mutated bacteria was just my imagination running wild.

My friends and I weren’t there for very long. I’d say we got there in the middle of the night but it was actually just more than an hour before sunrise … and then slept over the following night before head out that next morning. So with limited time we had we just looked fwd to a fun busy day in Asheville. We were barely expecting more than just a decent place to sleep and shower … didn’t really care about the tv or the free breakfast/​coffee or if the carpet and walls were absolutely pristine. Granted, the price was steep (totaled about $ 170 per two weekend nites). But not really surprising considering the season (peak fall foliage), the location (just a 5−7min drive from d’town) and the huge musical festival that weekend (hotel/hostel/B&B rooms booked months in advance).
All that said, our room was pretty decent. We wanted a comfortable worry-​free room in which to sleep and wash up and we got that. No issues w/​the bathroom or shower … the bath linen fine … bed linen was fine … what little channel surfing we did turned out fine … the «paper thin walls» were fine.
I give a star not necessarily ’cause of the room but because of the service. My check-​in was running very very VERY late. I called ahead a couple times to save my reservation despite my horribly late arrival and the staff each time assured me that I was fine. Upon finally arriving, Tony at the desk recognized my name and all was good. He even let me print out a couple of hiking maps on his computer and printer since I had left my own maps back home. Friendly and easy going. One issue my room had was that one of my friends had a door card that was giving her trouble. No biggie, the desk gave her a new one … no fuss, no mess. Upon check-​out, I got an appreciative smile and all of us left with a good impression.

Like the other reviewer I had to go to Asheville during the peak leaf season. Now I have traveled all over the world, stayed in hotels from no star to five star, but I would have to say this was one of the worst nights I have ever spent in a hotel in my entire life. And without question, this was the worst value of any hotel I’ve ever stayed at. I paid $ 150 for the night — they should be ashamed at such rates.
First off, the room smelled awful, I mean really awful. Like 20 years of cigarette smell, and mildew that’s never been aired out. There is a window in the room, how about opening that up once in a while and letting some air in? The sheets may have been washed but were so old and stained one couldn’t tell. The toilet seat was, well, disgusting, so again one couldn’t tell when it had been last cleaned. The paint on the bathroom walls was chipped, and flaking everywhere. Needless to say — the towels were old and gross.
The television had lots of channels, but most were poor quality, fuzzy, didn’t come in completely or in a couple cases were actually frozen on one image.
The walls were paper thin, so of course I could hear everything my neighbors said and did. To top the night off there was a domestic dispute in the parking lot from about midnight until 2am. Now I realize this is not the hotels fault they certainly could have done something — perhaps ask the people to step off the property or call the police ???
If you have to go to Asheville during leaf season book early, and stay away from Econolodge.. .

It’s pretty easy to figure this place out. We stayed in autumn when the leaves were changing which is pretty much peak season for Asheville. Most hotels don’t have vacancies at this time and even the grungiest of grungy hotels charge top dollar because they know everybody needs a place to stay.
There aren’t many others along the same road as Econo Lodge that I could say are any better looking than this. We paid $ 130 for the night. The room stank miserably and the shower was one of those ones that fills up with water because the drain can’t keep up. The breakfast was not much to speak of and everything else about the room and such was pretty mediocre. Honestly you should just spend a little extra for a hotel that will probably be nicer. And be sure to make a reservation in advance during peak seasons!