Cracker Barrel Old Country Store

First off, it’s Sunday after church. It’s crowded, but we were told a wait time of 20 minutes for a party of 6. We waited 70 minutes. When we were seated, no one took our drink order or even said «I’ll be right there» for 20 minutes!
When the waiter arrived, he profusely apologized. Our table hadn’t been assigned to anyone. Jacob did his best to take good care of us. If it wasn’t for him going above and beyond, I would have gotten up and walked out! He was super pleasant and professional.
Then I talked with the unprofessional manager (who probably makes twice what the awesome server does.) I said that waiting was hard for my 4 year old. He got very defensive and started making a lot of excuses. No apology just excuses. He acted like it was just normal to wait forever when they are busy. He said «you should come around 3:30. Its a lot better.» Ummmm… Who the heck wants lunch at 3:30? Why can’t you fix the issues you have so we can have an enjoyable lunch at 12:30?
My food wasn’t very good. The chicken that was the special for the day was so dry that I had to drown it in honey mustard to swallow it. I ate it anyway because by this point we had been seated for over 60 minutes, and I just wanted to eat and leave! Those that ordered breakfast enjoyed their meals.
This location has had problems over the years, but has gone downhill in the past year. The disorganization is awful. I can understand waiting for a table, but once you are seated, there’s no excuse for being that slow and disorganized. It’s a chain restaurant! They have classes on this crap.

The food and atmosphere are great, as usual with Cracker Barrel. What made this visit exceptional was the server, Harrison. Very engaging and eager to make our visit comfortable and memorable.

This chain is the same where ever you go which I guess is a good thing. I love the country store kitsch aspect and when things are on sale, it’s affordable. I personally never buy anything here full price. I also like the books on tape selection they have.
Now, we usually go to the cracker barrel near our house but since I was on the other side of town today we decided to stop in here
All I can say is woe, I hope this is an off day because service is sloooooow. Very slow. How slow? I had a 10 minute phone call finished before the server even came by our table to get drink orders. Seriously. I can see she is being pulled in several directions at once so I’m not rushing or complaining. It’s not a job I would ever pretend to be able to do without pouring a pot of coffee in someone’s lap or a pitcher of water in someone’s head.
The food is good. My favorite thing on the menu is the hash brown casserole. Today we got the special. Apple and pecan french toast. Personally it was too sweet fir my tastes but my company enjoyed it.

Cracker Barrel. So many things I love about you. However, this review is specific. I can’t just dote on you all the time!
Tina, our server, was so incredibly nice and accommodating. She was really busy when we got there and only got busier. She kept her cool and kept on pushing thru. She deserves 5 stars and so does the food.
The part I didn’t like is seeing her manager nonchalantly walking and perching around the building. If he is short staffed where this lady has 7+ tables at one time he needs to grab a pen and pad, a coffee pot, some food to run, something! He made my 5 star experience average out to a 3. I can’t stand to see a manager not help out his employees because of his «position.»
If Tina were running the joint I bet no one would lack for anything at their tables. She knows what needs done and how to please her guests.

Hmmm…
I’ve eaten at Cracker Barrel a number of times. It’s not a place that I dislike, but it’s also not my first choice of places to dine. During a recent family gathering we decided to visit this Cracker Barrel, as our first choice restaurant was too busy to handle our party of 11.
Let’s be quite clear that although the food isn’t the best, Cracker Barrel does a fantastic job of handling larger parties with ease. We were sat as a group rather quickly, and without any sort of shock or consternation from the staff.
Food and beverages were ordered promptly, and delivered in a very reasonable amount of time.
I guess my problem is how beige and brown everything is, from the décor to the items on your plate. Even the greenbeans have been cooked to a point where they’re closer to olive drab than a crisp green.
I know that this is the south, and that we relish in our fried food, but there’s nothing fun or exciting at Cracker Barrel… it simply is, and is just like every other Cracker Barrel you’ve ever been to. I’m sure that this is done on purpose to make things easier for people that fear new experiences and cling to familiarity.

I give five stars for the outstanding service me and a friend received near closing on a Saturday night. Our servers name was Tarrik, he went above and beyond. He should be commended for his service. Top notch!

Always great service, great food even when it’s insanely busy! Visit at least once per month for breakfast.

We stopped in for a quick dinner on a Saturday night. We were sat immediately and our server Harrison greeted us right away. He was an absolute riot… He had us cracking up the whole time. The food was out in like 10 minutes, hot and fresh. We will definitely be back for a fresh meal in the same time it takes to get fast food… I’m sold!

All the time my wife and I travel to North Carolina we always make it a habit to stop by the Cracker Barrel for a meal. The Southern Food & Hospitality is always welcoming.

This is basically a model Cracker Barrel.
Every single employee we ran into (Hostess, Retail, Waitress etc) was incredibly genuine, efficient, and comfortable. The building, including both the dining room, bathrooms, and retail area was clean and organized.
The food was done exactly the right way and all four of us really enjoyed our meal.

Cracker Barrel does exactly what it claims to do: provide friendly service and home cooking at a great price. This location is a perfect example. The service really couldn’t be better. The catfish and breakfasts (what I always order at Cracker Barrel) are consistently excellent.
I rarely eat at chain restaurants, but Cracker Barrel is an exception. I road trip a lot and have eaten at countless Cracker Barrels across the states and this one is definitely among the best.

Its a cracker barrel, not much different than any other one. But I was in a hurry and my server just didn’t quite get the idea.
I came in around 10am to a not busy at all cracker barrel. I explained to my server that I was in a little bit of a hurry, but no big deal, and she seemed to have heard me. I asked for a coffee and water while I figure out what to order and then she left. It was almost 10 minutes before I saw her again, no excuse, no apologies, just a «YOU READY TO ORDER YET?» in a stern voice. Plus, she forgot my drinks, I really wanted to say something or even walk out, but at that point, I had invested my time and I didn’t know if I could make it to a fast food place in time for breakfast.
I received my drinks soon after, but the food took a little while longer than expected for biscuits and gravy (which I’m sure wasn’t made from scratch right then) and some eggs, sausage, and grits. The food was good though. Filled with butter and fat, but that is expected.
I’ll still go to cracker barrel when its time, I don’t think I had ever been to one by myself before so maybe it was me just noticing things more not being distracted by friends or family.

As expected Cracker Barrel is always awesome. From the nostalgic candies in the country store to the home cooking in the restaurant. Service is always great. Best place to go when you are traveling and tired of fast food.

Typical Cracker Barrel fare. .. so it was country-​fied and yummy. Service was great both times we went. And all of their Christmas stuff is on major sale!
No complaints spring to mind!