The Residences at Moorefield Village Apartments

I have lived here in a one bedroom for over a year. My experience has been friendly, positive, and enjoyable. The staff is welcoming, friendly, and did I mention beautiful. Smiling faces greet you at the door and every day in the leasing office. Neighbors are friendly. The view from my balcony is beautiful, especially at night when I see the stars on a clear sky.
I highly recommend living here if you want to be close to the city but far away enough to still get that rural feeling.

Had a 13 month lease here from 2014 – 2015. The staff in the office are all very nice and professional, they were always a pleasure to talk to. The maintenance crew are great people as well. I was out of town for a week when the apartment across from me had a burst pipe, and by the time I got back everything was taken care and I had nothing to stress about because I was confident they would take care of it.
I personally never had any noise issues from the neighbors, I thought the walls did a good job.
Only downsides for me were
1) the mailman — I kept letting letters addressed to other units. This included a tax refund for my neighbor! So I personally delivered it to her. I did not receive a very important letter and I don’t think it’s unreasonable for me to suspect that the mailman had put it in the wrong box.
2) I had an apartment that faced Harris Teeter’s and if I left my windows open at night I would be woken up in the early morning by the delivery trucks.

So, I don’t want my rent to go up with good reviews… but I’ve had SUCH bad luck with rentals in the past, I feel compelled to publish what an amazing experience I’ve had with Moorefield. I couldn’t ask for more. The few maintenance issues I’ve had we’re responded to very promptly and with such great service. Everything is kept up and all those who work for Moorefield have been more than helpful. Those who work in the rental office have been more than helpful — someone read through every page of my lease with me when I moved in and was nervous about signing and all the maintenance crew has been amazing. Lots of space for the $ and everything is new — couldn’t find anything to report on my move in inspection. Just great!

Used to really love living here. A year ago I would have given 5 stars. But they have gone under new management and they are TERRIBLE. They are always rude in the front office even though I have lived here for over 2 years now. I walked in the other day and not a single person acknowledged me. I stood there for several minutes before I left. The new procedure for putting in a work order for maintenance is so awful and annoying. You have to call an 800 number that isn’t even in state and give them the name and location of your apartments and ask you a series of really annoying questions.
Oh and the paint is terrible. The slightest rub of a feather will leave a mark. And guess what? I asked about getting touch ups done and they will give you paint but you have to paint it yourself. Now, I am not a completely useless person I can handle painting my own walls. But the point is USUALLY with apartments they will do this for you. That’s what I pay $ 1,455 a month for. I was also told I would have to pay to replace a small piece of molding that my dog chewed even though I paid a $ 350 pet deposit AND $ 40 a month to have him. I was under the impression that that money covered this type of stuff… I guess I’m not sure where that money is going!

I am in LOVE with this property! All of the staff is SO friendly and ready to help. The apartments themselves are absolutely gorgeous. Not to mention the location. It’s a very safe neighborhood, and there are plenty of amenities right next door! Frozen yogurt, a cleaners, a Harris teeter. I mean its almost too convenient! As if that wasn’t enough, it’s followed up with unbelievable prices for this area.
Inside the apartment everything is so modern and comfortable. Outside the apartment, everything is well-​kept and enjoyable! Undergoing renovations they are constantly improving the public amenities for the residents, including their pool, game room, fitness center, and public space.
So bottom line is if you want an affordable apartment in a great neighborhood, with wonderful staff, a convenient location, and a modern feel, stop by to apply! You should definitely become a Resident at Moorefield Village! :)

I have lived at the Residences at Moorefield Village since ¹²⁄₁₁ and I really love it there. I have really great neighbors living next door and the property is so peaceful. I attend the events they have for residents at it is always fun. The office team is always very helpful and I enjoy talking with them when I go in and pay my rent. Maintenance is quick to fix any issues that come up and are very friendly. It is a little pricey but apartments in Loudoun County generally are. I plan on renewing my lease next year.

We were out looking at apartments, and this place was mentioned by another community, so we decided to check it out.
Bottom line — don’t waste your time. The staff was arrogant and rude (and excused themselves by saying they were up partying until 3am that morning). The property, while billing itself as luxury, was just plain shoddy construction. The kitchen counters were cheap formica, the phony wood on the kitchen and bathroom floors hadn’t been laid right and there were gaps between the sections, and everything just looked cheap. When you consider that these apartments come with a luxury pricetag (over $ 2000), it just not worth wasting your time.