Acuity Vision Care, OD

My family and I have been going to Dr. Mojallal for years, and have recommended him many times. He always takes his time and explains everything to both adults and children. The office goes out of their way to know your insurance and explain all charges prior to choosing your frames/​lenses. We always walk away knowing we received the best care possible.

Great service! I have been going to Acuity Vision Care for YEARS! Never had a bad experience or ever felt I didn’t understand what was going on with my eye care. Highly recommended! :D

A family member and I visited this facility for our yearly eye exams and came away very unimpressed. The eye exam (refraction) itself seemed to be ok, I was vary frustrated at the way the Dr. pushed Vision Shaping Therapy (orthokeratology) and other treatements that are not well-​proven or recommended by most vision care professionals. The optician then tried to push me into buying some hideous frames while the other staff member tried to get us to sign up for «care credit» to pay for the extremely expensive vision shaping therapy.
The real kicker came two weeks later when the office called me wondering why I was not at the followup appointment. While I had discussed the need for a followup, I had never set this appointment!
I highly recommend checking other options if possible.

I had been going to those McDonald’s style optometrist for years, until I came across Dr. Mojallal. I adore the Dr. & his staff. He took his time with the exam. It was the most thorough and complete exam I’ve ever had. I truly did not know all that I had been missing.
He has a wonderful selection of frames. They are reasonable priced and of good quality. NOT like my previous frames that fell apart on me, after paying an arm and a leg.
I’ve recommended him to all my friends and family. Now that I’ve found him, I will never go anywhere else.

They try so hard to make money that they border on dishonesty.
After dilating my pupils and doing the regular exam, the doctor said to me, ‘we have very competitive prices for glasses and contact lenses, would you like to check out our glasses while we prepare your paperwork?’ I said why not. Then the staff came in, saying ‘ok, now we’ll take advantage of your dilated pupils!’. Yeah, funny. I tried some glasses on, liked a pair. $ 500. But she says, ‘you have a very good insurance, you only have to pay $ 100 out of your pocket for this pair.’ I said ok, if it’s $ 100. She prepares all the paperwork and comes back saying, ‘well, there was some misunderstanding, your charge will be $ 300, but it’s still a great price, would you like to sign this?’ I said no.
The she continues, ‘we also have a great price for contacts. With your insurance, you just have to pay $ 70 for a full year supply (I use daily disposables).’ I say that’s great, sign me up. One week later, I got my contacts in mail, ½ year supply. I call them. They say ‘Hmm, there must have been a misunderstanding. What would you like to do?’ I say ‘return it, dummy’. (The last word I didn’t say.) I had to visit the office again to return it and I ended up ordering my contacts online for a much better price.
The doctor also insisted that I make two visits to ensure that I get the right prescriptions. I was hesitant but he insisted, saying that it’ll all be covered by my insurance. I ended up with a $ 150 bill from them since there was a cap on my policy. If I had known, I wouldn’t have done the second visit.
Sure I should have known my policy completely and then some of these could have been avoided, but they are certainly not trustworthy and I’m definitely not going back.