A Dog’s Day Out – Ashburn

We so happy that the we found ADDO — our pup goes there once a week to burn energy and play. We also board there when we travel and use their groomer. So nice to have all those services in one spot. We have been going here for over a year and have only had great experiences.

We’re usually satisfied with their grooming services, but it took over 4 hours before we got our dog back today. It had normally only taken a couple hours before. They said they were sorry but their groomer had a full day scheduled. We had an appointment at 930AM and we actually had to call them around 140PM to check on our pet. What’s the point of having an appointment then? Looking for a new groomer now.

I would give half a star if I could.
I was visiting family in the area last weekend & wanted to keep my puppy in a daycare facility for a day. I found ADDO on Unilocal & selected them for the sole reason that they are a cage-​free daycare facility. My puppy has been at daycare before at various locations & he loves being there. Little did I know that not only would my puppy get injured at this facility, but also that the staff would never even mention to me about it! I noticed a big red scratch near his private parts only after I got him home!
Also when I picked him up, they just handed him to me on leash and said goodbyes. what about letting me know how he did there? Whether he ate, played, pooped properly? Plus, it was wet under his eyes, so I asked if he cried. But they just responded vaguely with «no, he did very well». That’s all!
I am truly disappointed with ADDO & would never recommend this place for anything to anyone!

We’re very happy with ADDO Ashburn. Our dogs love going, they start whining and straining when we turn the corner headed toward the place. The come home tired and ready to sleep.
The people are friendly, they love dogs and the dogs love them.
The one thing I wish was different was the cut-​off time for day care drop-​off at Noon is a bit random. Knowing I have to get the dogs at 6p, why can’t I drop them off at 3p for a 3-​hour day care session?
Finally, I think they excel in boarding and day care, but I’m not a huge fan of their grooming services, I would look elsewhere for that and use them for the Day Care that they are!

Not impressed with the Ashburn location. I went for an evaluation. They don’t take reservations for an evaluation, you just show up. I walked in with my dogs and the young woman at the front desk did not greet us, seemed almost put upon to have to process the paperwork. No smile. There is no where to hook your dogs to so you stand there and fill out paperwork with dogs tugging at your arm. There were three other dogs in there at the same time all barking and carrying on and the staff moved slower than molassas to get the dogs back there. All paperwork must be done and you have to pay before they take the dogs back. Really? You’ll get your $ 30. But when you have 5 dogs barking and carrying on you would think they might move a little faster. My dogs failed. No biggie, they passed at Dogtopia which has their act togetner. But the kicker for me was when their «dog trainer» suggested that I could return my dogs to the rescue I got them from because they growled at their tester dog in the evaluation. I asked if they corrected my dogs and got some mumbled answer about how they have to be sure a dog will be okay in this environment. I get it, but I also know my dogs and have seen them play with many otner dogs beautifully. Anytime you have over 15 dogs in a room there will be growling. I have no confidence that the staff there know how to handle it. Also I watched one of the floor staff in the big dog room smack a dog. Really! Think twice before going here.

My dog LOVES this place! She practically jumps out of the car when we pull up. The staff is absolutely fantastic as well. They knew my pup by name by our second trip and it’s obvious they love the dogs! Price is competitive for the area. No cameras so I can’t spy on my pup throughout the day, but it’s just as well because I wouldn’t get any work done if I could watch the puppy cam all day! Plus I trust the staff 100% with her, so I don’t feel the need to supervise. We love a dogs day out!

ADDO ROCKS! Our 2 ½ year old Puggle, Boogie has been going to A Dog’s Day Out in Merrifield since he was 10 weeks old. He goes 5 days a week and boards at least one weekend every month or so. Boogie boards a couple of times a year for a week to ten days, when we go on vacations. There is no question that he loves going to «camp!» He loves the people and gets plenty of exercise and attention often coming home completly exhausted. When the Ashburn ADDO opened, two of his favorite people went to work at that location so he begged to go visit (at least we «think» he did). The new location is amazing! Very easy to get to (right off Rt. 28) in a brand new warehouse park. There are always plenty of «friends» to play with, both canine and human and the play area is spacious, well lit, and best of all air conditioned! We were able to stand in the observation area and watch Boogie play and he was so absorbed he didn’t even notice us. When Boogie boards (we never get tired of saying that) we usually bring a supply of his food, but A Dog’s Day Out also has their own special food that he LOVES! We also love that there is a special friend there who stays all night so just in case, we never have to worry that he’ll be alone or scared. They do evaluations on every dog prior to accepting them as a new client, so you know all the dogs are well socialized and up to date on shots. I can’t say enough about ADDO… bring your dog and see for yourself!