TropicGreen Lawn &Tree Care

I found them last year through service magic. I filled in an application and was contacted by this company’s owner for the lawn care service.
We had a conversation at 7 am in the first week of May 2009. I asked him when would they arrive for weed removal and fertilization services, he replied «within two weeks»
He or the company did not contact me after this. All this conversation happened on the phone. I did not hear from them for two months.
I had already hired someone else [actually my neighbors gardener ] when these guys did not show up even after a month. Since I got no email or any other call from them, I assumed they were not interested in doing the work.
After two months [ august actually] of the call I come home to find a slip of paper on my door, supposedly an invoice from the company for $ 43 for weed removal and fertilization.
I never knew they were coming. I don’t even know if they provided the service. and I know for sure that they DID NOT treat the backyard as we were not home and the backyard has a high fence and entry door to the backyard is always closed. We open it only to take the trash out!
when we called — the owner Mr Bob answered our questions arrogantly and offensively. He said we did not call to cancel the service and we did not ask them to call before they came .
I have never heard this argument before. Seriously. It boils my blood after almost a year even to remember that we were cheated by this fellow.
We complained to BBB. That’s another story, really. The reply this person sends to BBB says that I asked the business that i needed to consult my husband and that I called them back in June. I am still ready to share my phone records and show that tropicgreen called me on may 11^th and after that I have not called them — until i had to call them to discuss the bill on my door.
By this argument, anyone can come and stamp a sheet of paper on my door and ask me to pay because ?
This business has good reviews on Service magic.
I was just looking at them and could not help but wonder, how in each of the «less than 5 star reviews», this business always says it was the customer’s fault.
I am never using service magic again !! I was cheated.
Also i wrote a review on Google for this business. I know I wrote fairly this very review. but surprise surprise! it does not show on the site. I wonder why!
Anyways. back to the story —
I would never have paid them, but my husband is a peace loving person. So when Bob started to call me and threaten me with sending collection agencies to my place, my husband said its just $ 45. let it be! [ oh they had added some interest too later on ]
So we did send them a check and now I am praying that they don’t call me next year and then send me a bill because I was stupid enough to answer my call!