Roto-Rooter Plumbing & Drain Services

After a a granite company royally screwed us over, Rotor Rooter saved us. When the granite company left. They took a bunch of sink parts and didn’t give us parts for the sinks we bought from them. They also left us with a leak.
Rotor Rooter answered my desperate call at 9:30 on a Friday night. They offered crisis services but we decided to wait and they were able to schedule us for 9 – 11 the next morning. I am taking a star off as they were an hour late and we had to cancel or afternoon appointments due to the tardiness. Our service man was Bob Griffon, he was delightful to work with and extremely helpful. He gave us several option and ended up teaching us a lot too.
From now on Rotor Rooter and Bob will be our go to plumbers!

I called today at 245 and by 315 Doug was at my door smiling and ready to help. Doug was professional and snaked my toilet in under 30 mins! He was helpful and kind and got the job done. I am so thankful for this company and their wonderful employee Doug. I will use them again if needed and I would highly recommend them to others. Don’t waste your time just call these guys and hopefully you get Doug or an equally awesome plumber! Thanks!

I called yesterday, ¹¹⁄₃₀ and made an appointment for today, ¹²⁄₁. I was given a window between 10AM — 2 PM. (A repeat customer since I had a great experience last time) I ended up canceling my meetings at the office as I did not want to abruptly have to leave to make it home to my appointment. Around 12:45 I received my first update, informing me that things are taking longer due to the holiday weekend. I proceeded to wait until my next TWO update calls. On the last one, I was told that no one was available to help me today and that I would have to reschedule for a later date. — I called in and spoke with a dispatch manager located in Chicago (his name is Rafel) who was helpful –He let me know they are trying to get someone that is off today to get over to my house and told me I should expect a call from a manager at the local Roto-​Rooter. — I am still waiting.
I am more than happy to change this review once I get the service I requested completed. No one should have to go through this.

I have been working on trying to unclog my drain for 3 days. Several gallons of Draino, Liquid Heat, several different size drain snakes and just could not get it unclogged. I had been unable to do dishes for those three days and things were getting pretty bad in the kitchen. Virgil from Arvada Roto-​Rooter showed up and had it cleared in 20 minutes. Doesn’t get any better than that !!!