Pet Servant

The ladies who work here are unbelievably friendly; it was definitely refreshing. I have waited such a long time to groom my cat (due to a horrible grooming I had at a business close by) and finally decided to go to Pet Servant (after going to them a few years ago when they were «Mutt Puddles»). I am so glad I made the decision to finally go. This place is clean, tidy, the ladies are just so sweet, caring and professional (which is a good sign when walking into a groomer). They made me feel at ease leaving my cat here and made sure that they updated me on my cats process afterwards. I highly recommend coming here if you want to have your pet baby groomed or even to give your fur baby a bath!

called at the last minute to get my granddaughters dog in for some serious grooming. spoke with Emily very professional best business ever will be back.

Pet servant was in my area and I needed to bathe the pups before their vet visit. It was too cold outside to justify bathing them in the yard like usual. I came in with my 2 dogs, one very big at 130 lbs. The woman who was working quickly set up steps for my big boy to get in the tub quickly.
Gave me shampoo, which i treated as supplemental because i use homemade anyway, and lots of combs and scrubbers buckets/​everything. In my eyes, 14 $ gets you a VERY clean area to start, that you don’t have to clean up thoroughly at the end with all the tools towels and perfectly temped and pressured water you need. worth it. They even offered me extra towels given his size and that he hates the dryer.
I also want to point out that they have limited mats, which i love because my dogs get psycho crazy after a bath and they cant go far on the slick floor, which calms them down real fast ;)
Great place to get the job DONE.

A great place for self service pet wash on a budget. For $ 14 we were directed to an available tub, given a few towels and instructed how to use the dryer. The tubs are high enough so you don’t have an achy back from washing an 80lb breed that dislikes baths very much.
Yes, the shampoo/​conditioner is watered down, so bring your own and use theirs too. In addition to the shampoo you get a bucket with combs/​brushes, towels, a rubber apron, and unlimited use/​time of your area. The water is preset to warm and the sprayer is awesome. The tubs have non-​slip mats in them and so does the floor. I do wish they would put another mat under the dryer station, but I’m sure I could’ve received one if I asked.
We’ll be back for sure!

Please see: The location of 8700 Wadsworth is correct, but if you click on the web address, it takes you to a different location!!! I take my very large standard poodles to Judy to be groomed. She does a PERFECT job! I have never been to a groomer who can get the job done as quickly before. There are two things to keep in mind when taking your dogs to get groomed. First is to WRITE DOWN exactly how you want your dog groomed. Each owner has different like & dislikes. Sometimes people ASSUME that the groomer knows by looking at the animal what the owner wants. The second thing to remember is to talk to the groomer & get her name! That way you can communicate directly to the person without any mix-​ups. Make sure she is there when you pick up the dog, so you can tell her what is not done correctly. Telling the person who answers the phone is not a good idea-​speaking to the actual person who grooms your dog is best. If there is ever a complaint, the groomer would most likely gladly give you a free groom or discount.

I took my dog, Luna (a shar pei/​ab mix) into Mutt Puddles off of Wadsworth on Saturday, September 3^rd, 2011 and initally was happy with the service I recieved. I noticed as we were leaving though that Luna’s right eye was a little puffy and she was pawing at it frequently. At the time I had thought it was probably just a little irratated at the shampoo used and thought nothing too much of it. By Monday the eye was severly swollen and red and we had to take her to the emergency vet. $ 300 later the vet tells me not only was her eye irratated due to something they used at Mutt Puddles, but also that her ears had not been cleaned. I called to speak with an owner or a manager of Mutt Puddles and recieved Jessica who told me that Shannon was the groomer and made a lot of excuses as to how this could not be a fault of Mutt Puddles, nor how she had seen the eye be red or swollen. Jessica was very rude on the phone with me saying things like «I don’t care what site you post a review on, whatever seems to make you happy.» Or saying, «Well, that was the opinion of the vet…» She did offer me a free grooming, but honestly, I think that is the LAST place I’d ever want to take my dog again! I did not intend to get anyone in trouble, nor had I even wanted the company to pay for my vet bills, I had just wanted them to be aware of the situation that had occured. She eneded up hanging up on me after insulting me a few times… If you can’t take criticisim, don’t run a horrible business, and then you won’t have to get someone upset at you on the other line. DO NOT take your dogs here, I am sure that whatever happened to Luna’s eye, happened because of poor care on the groomer’s part, and if they won’t even fess up to it, what is going to happen when they hurt your dog too?

I looove Mutt Puddles! The owners/​staff are amazing. My dog always looks great when he is done, and they make him feel very comfortable when he is there. I once had to keep them after hours to help me with my dog and they were so pleasant and patient after an already long days work. The prices are extremely good, and I would recommend them to anyone looking to have their pet groomed!

Pros: Cheap, nice to leave the mess there, all the tools available
Cons: The staff didn’t explain anything (it was my first time), nothing too fancy
Summary: I’ll go back (but don’t expect 5 star service)

This has become the place that I drag my dogs to every time they’re smelling a little funky. The couple that owns it are really friendly and always willing to help. I go there and get a «sanitary shave» for my fluffy dog and they always make time to take off that little strip.
They have the little tethers at each place so you can tie your pup up, and the tub sides are high enough that it’s pretty hard for them to jump anyway. The water pressure isn’t ever too strong, and the temp is lukewarm. They also have the a dryer that has two settings.

This place is a very good place to take your dog to be washed. They provide you with everything you need. A couple types of brushes, shampoo, conditioner, dryer. My dog is really heavy so the guy helped me put her up on the table, and I really appreciated that!
They give you towels and everything and clean up after you when you are done. It is way worth it to pay the $ 14 instead of using your own towels and bath tub (not to mention you don’t have a shop vac quality dryer at home).
I took my dog to get groomed by one of them as well. I was not satisfied. It was a lot cheaper than petsmart or petco so i guess you get what you pay for. I didn’t catch the lady’s name but she was a little heavy with short hair and very introvert. Anyway, aside from her personality, she did a poor job with my dog. I mean, my dog grows long hair on her paws and it looks really bad after a while and that’s the main reason I took her in. She only trimmed hair on 3 paws! I was surprised she actually called me to get the dog when she was obviously not finished. Some areas were still wet. She also didn’t get brushed out very well because she was still shedding her undercoat (shedding her winter coat) when I took her home. Not that it’s not normal for her to still shed, but there were just chunks that were so obvious you could pull them out by hand.
So if you take your dog to get groomed there, try to see if the guy will do it because he is really friendly and probably does a better job than the lady who groomed my dog. If you’re going there to wash the dog yourself then you’ll be all set and completely satisfied.

I have now taken my dog here three times. I really like it. The tubs and self-​grooming areas are high so that I don’t end up with a back ache at the end of the two hours it takes me to wash and fluff my dog. Each bay has its own tub and dryer.
The staff is friendly. Since it is a «self service», «wash your own dog» the staff pretty much leaves you alone to do the job you came in to do. I would rather not be bothered by a chitchatty staff when I need to get the job done.
As for the shampoo and conditioner, it is unlimited and although it could be watered down, it makes it easier to get the soap deep into the fur and eventually washed out.
The space is simple as it should be… it is a DOG wash. It isn’t a high end spa for people. As for cleanliness, it is clean. But as anyone knows, washing dogs especially during the winter is a messy job. I am a polite person and will clean up after my own dog but did notice while I was there, the staff was vacuuming and sweeping.
They offer other services in case you don’t want to do certain things yourself such as nail trimming and anal gland (extraction?).
I will continue using this place as it is easy and my dog is comfortable there.

I really try to go out of my way to support local businesses, but this is one I have a hard time supporting. I take my Greyhound here a few times a year for a wash, and lately it’s mostly just because it’s not terribly far from where I live.
It costs me $ 15 just to use their bathtub and watered down, crappy shampoo. The place is pretty worn down and dirty, and the staff is sometimes not all that attentive. I’m largely indifferent to negative about the place, so I don’t really have much to say about it I guess.
If I had a dog which needed to be bathed more often, I’d probably find somewhere else to go.
4÷22÷08 Update:
I just reduced my rating to one star after yet another bad experience there. Basically someone had the place wash their Corgies for them, and rather than having a private wash area to do it, they did it out in the tubs that everyone else uses. While this in itself is not a big deal, the Corgies were SO hairy that they blew their hair all over the place while drying them off completely. There was hair floating everywhere. I think I even swallowed some. Basically if it were a normal customer doing this themselves they would probably have the common courtesy to realize they were bothering everyone else washing their dogs and would take them outside or to another room to dry them off.
I just don’t even know how to describe how awful and careless it was. I wouldn’t even go into the house before wiping myself AND MY DOG EVEN AFTER A BATH down with a sticky roller to remove all of the hair. It was a super gross experience. White hair was floating all through the air in big chunks. I still am finding chunks of it in my stuff weeks later. The staff there didn’t care one bit about the mess they were making and thought it was funny that everyone was getting covered and breathing dog hair.
WILL NEVER RETURN. Completely unprofessional and disgusting business. I would get my dog cleaner by letting her play in the mud.