Ka Gina Beads Etc

I have been visiting this store for over a year; and I absolutely love it. I find the owner friendly and knowledgeable of both the materials she carries and things she can and can not order. I visit the store on a monthly, if not biweekly basis and have never found either owner rude or nasty. In fact I would say the exact opposite. Very kind owner, with a great heart. Before the birth of my daughter she gave me a piece to work with as a token of good luck to me and my husband. Such a kind hearted gesture. She has even held pieces for me, ordered things for me and always keeps me posted of upcoming sales.
Her selection of pieces is marvelous. The only problem is I spend way to much money every single time I visit. Love this store and plan on making it a part of my regular shopping experiences.

We booked a party here for a girl’s night out. The only redeeming part of the evening was the company of my friends.
I arrived with a coworker before everyone else. The owners were both there and neither of them said a word to us. Not «hello», not «are you here for the party», nothing. A table had been set up in the back which we assumed was for us and we loitered awkwardly until the rest of our party arrived. At which point the owners still said nothing. So we just set up camp, spreading our food and wine in the middle of the table (as is advertised as part of the party experience here, bring your snacks and wine.)
Our whole party present, someone finally said to the owner «Soooo, where do we start?» At which point she said «get your beads.» Mind you there are quite literally ten zillion beads in this store. How many? Of what size? What do we put them in? ZERO direction was given. We basically had to force her to tell us what to do. We all set about doing our best and went back to the table for much needed wine. When she came back she was annoyed and said «Well where is your wire? Crimps? Clasps!!!» Well ma’am, you didn’t tell us anything about any of that. So we gathered all of those materials.
With random beads and what we think might be the right wire, clasps etc. in front of us we waited. At which point she barked «You have to clear off the table!» So you can’t actually enjoy your snacks and wine. At all. Because you pick out all your beads and then clear the table. She then ordered purses onto the floor and off the backs of chairs. Finally she set about writing down the beads we had. On a sticky note. We have no idea if we have the appropriate number of beads, but she’s writing on sticky notes what she will charge us later. Talk about a disorganized mess.
Which brings me to the cost. $ 25 for her fabulous instruction and the pleasure of her company and expertise. PLUS all the materials. The simplest of bracelets will easily end up costing you $ 50. I shudder to think what a necklace, bracelet and earring set would cost (which is what we originally intended to do.) Her husband does the checking out. He mis-​charged at least half our party and had to start over and while he isn’t the brightest bulb, he’s working off a sticky note. The party was supposed to be 6 – 8:30 but we were done at 7:45 because we couldn’t wait to get out of there. And they both stood there complaining about wanting to go home as we all paid. We were 45 minutes ahead of schedule!
Bottom line — these people have no business owning a business. They are rude. They are disorganized. They advertise parties when they clearly hate hosting them. I have no idea why anyone with such a deep disdain for the general public would operate a business and you couldn’t pay me to step inside this place again.
I think the place is called Ka-​Gina because the owner’s name is Gina, and it is supposed to be a play on «Kachina» but let’s be honest it doesn’t look like ka-​gEEna, it quite obviously looks like ka-​gIna. As in a word that rhymes with female anatomy. Why on earth would you name your store that?

I went into the store as a novice bead and jewelry designer. I went in hoping for some assistance. The owner acted like she was totally put out by my questions. She was flat out rude and it is hard for me to comprehend a business owner behaving this way. They have a great bead selection but I refuse to return to this store.

The owner of this store is extremely rude to customers. I have been in the store a number of times because it is close and convenient. However after my last visit I decided to take my business elsewhere.
I walked in today and said «Hello, how are you?»
The owner replied «I could be better.»
Wow that sets the tone for a pleasant shopping experience. Each time I’ve been in the owner was condescending, and rude to other customers. I thought well this store is close and she hasn’t been rude to me YET. Today was the day. I’ll spare you the details. Just do yourself a favor and go to ANY other bead store. I guarantee the little bit extra you spend in gas will be well worth it.

MY husband gave me a watch for our anniversary — he’d had it custom made from some old pearl necklaces of mine, using a jewler recommended by Right Time (where he bought the watch face). Well, the fancy jewler treated my nice pearls like junk. :-(They obviously didn’t care about the quality of their work at all, of 4 strands of pearls on the necklace, they hadn’t even counted correctly, 3 strands of 12 pearls, one of 13.
So I took the watch several other places, hoping someone could turn these pieces into the jewelry that I imagined.
Gina was absolutely amazing. Not only did she restring the pearls to fix the sloppy mistake, she helped me come up with a plan to make the watch exactly what I really wanted, instead of a cobbled together cheesy thing.
And then, she restrung the pearls 3 times to get it really really perfect for me.
I could tell that Gina cared as much about my special project as I did, and he help with it was absolutely priceless. I would highly recommend her store for this kind of custom work.