Cheers & Spirits

Great selection and the owner is super nice. I take issue with some of the employees and their overall attitudes. I went in there tonight and started to pour a growler and apparently you’re not supposed to do that, I had no idea. One employee comes up to me and says in a not so cool tune that I’m not allowed to do that and just walks off. I’m like okay captain helpful, thanks got it. Just little things like that make me rate this place 3 stars when really I wish I could give it 5.

Bottom Line: Decent selection with some cool business ideas but service is lackluster.
I’m desperately searching for my new go-​to liquor store — the kinda place where you go every week and the staff recognizes you and offers a warm hello. I started my quest with Cheers & Spirits since they are so close to where I live and run coupons on the back of my Safeway receipts. I was able to find both beer and wine that peaked my interest so that was good. (I did not check out the liquor selection.)
Where this store left me disappointed was with the customer service, or lack thereof. I guess I am old fashioned because I still have false hopes that store staff will say hello and offer assistance. Despite being the only person in the store, there was little service to be had. One employee had their head down distracted by their paperwork. Eventually, another staff member did come offer assistance when he saw I had my arms full (literally). I tried to engage him in conversation about various craft beers but he either didn’t know the product or didn’t seem too enthusiastic to talk shop.
I’ll give Cheers & Spirits another try because all businesses have their off days, but I’ll also keep looking for my new go-​to spot.