When I arrived for routine blood work, the front end staff were very courteous. I filled out a couple of forms. The prices are listed on the monitor in the lobby. They even list prices on vaccinations and lab work. No hidden fees. Nurse was very nice and friendly. She drew my blood, no problem. I was seen by the NP Diane. Super nice lady. Very informative and helpful. She sent my RXs directly to my local Walmart Pharmacy and told me she would call me in a few days with my results. The front end staff was super nice at check out and even gave me a quote for my husband to come in for a yearly exam. Very reasonable priced quote as well. I will definately return here when I have to. Maybe to update my vaccines.
Obscene-Alina B.
Classificação do local: 1 Grand Prairie, TX
Lacking in customer service. I came in for a drug screen, thank goodness not for an illness. Lack of compassion from the start when I checked in. Patient care is seriously lacking these days
Cassidy B.
Classificação do local: 4 Rowlett, TX
I was tempted to give this place a 5 star review, but witheld one star because it does have… oddities. I am thankful for this clinic. As a student without insurance, and all the prices are on the wall, YOUKNOWWHATYOUWILLPAY! No hidden fees, no guessing, no bs on the $ 40 doc visit. Generally, you’ll require more lab work(which is usually around $ 8-$ 16 a test) and they cooperate well with the pharmacy within the store. The«oddities» are the not so outgoing staff. When you get there, even if you have an appointment, check in. They will seem rude, but I usually just chalk it up to them being busy. It seems like the phone is always ringing or a guest is complaining to them(often unnecessarily). I imagine it gets tiring to them because usually it is not the employees fault. My advice — Make an appointment by calling or online, and expect a variance of about 15 minutes or so. This place is pretty busy, but Dr. Liz is awesome, and all at a great price!