Tripper Bus

My review is based on a round trip to NYC from DC.
Pros:
On time
Cleaner than mega & bolt bus
Bought 4 tickets n received a free ride
Cons:
Uncomfortably warm on the bus. Barely any AC flow. I called customer service while on the bus to ask them to tell the driver to turn up the AC. Nothing. Then politely ask the bus driver to turn up the AC. It got a tiny bit better but relatively still warm.
Bumpy ride
Slow wifi
Charger port didn’t work
Tips:
Come early to avoid sitting in the back right next to the restroom
Bring an external battery– don’t rely on their charging ports

I used Tripper Bus for the first time this weekend and have absolutely no complaints.
My bus from Arlington to New York was scheduled to leave at 6:00pm. I was at the stop at 5:45, and the bus was already there, waiting. There was no sign on the bus, or any way to identify it as a Tripper bus, though. The driver was outside talking on his cell phone, so I waited for him to finish and asked him if I was in the right place. He assured me I was, and I made some joke about «not being the kind of girl who gets on random buses with strange men». He said, «you’re on the right bus, but that doesn’t mean I’m not strange!» Cool guy, sense of humor :). We were scheduled to get into NY at 10:30, but hit some crazy traffic. I was impressed with the fact that we arrived only 15 mins behind schedule. My trip back from NY was just as easy. The bus was early, waiting for us. We made really good time back to Arlington (faster than advertised!).
The actual buses are nice enough. Rest rooms, power outlets at every seat, wi-​fi (although I didn’t try the wi-​fi out so can’t comment on that). I printed out my ticket ahead of time, but saw people using tickets from their phones. It’s also nice that when you buy 6 tickets, the next is free!
Super-​easy and convenient experience. Will totally ride with Tripper again.

This was my first Tripper experience — I normally use Vamoose, but Tripper had the departure time that I was looking for. It was a very pleasant experience, comparable to Vamoose.
Once I’d booked my ticket, my confirmation email told me to print my confirmation page, which made me nervous, since I don’t have a printer. But the email also instructed me to «arrive 15 minutes prior to your departure with your e-​Ticket,» so I figured showing them the ticket on my phone would be sufficient (it was). To board the bus, they just asked me for my confirmation number, which I showed them on my phone. So, I don’t think printing your ticket is necessary.
Anyway, we were scheduled to leave NYC at 12pm, and when I arrived at 11:45am, the bus was waiting there outside the Post Office (although they did not start letting people get on the bus until about 11:50am). The bus left on-​time, and made a scheduled rest-​stop two hours into the trip (for about 15 mins). It stops at a food-​court type establishment along a highway in Delaware — it’s surprisingly nice. There are bathrooms, and plenty of quick places to eat (Starbucks, Auntie Anne’s, pizza, ice cream, sandwiches, etc.).
This bus had working outlets at every seat. I did not try the WiFi, so I can’t comment on whether the bus even had it, but I assume that it did. They did not hand out water, so I would recommend you bring your own. As with any of the buses that run between DC and NYC, the seats are pretty cramped — not much leg room, and somewhat narrow seats, so you and your seat-​mate will probably touch shoulders. But, it’s a fair price, and it gets you there safely and efficiently.
The bus drops off in Bethesda, MD, first, then in Arlington, VA (about a block from the Rosslyn metro stop). Including the 15-​minute rest-​stop and the Bethesda drop-​off, the trip from NYC to Arlington took exactly 4.5 hours (granted, this was mid-​day on a Sunday). I’ll be using Tripper again.

Just took the Tripper bus to NY from Rosslyn. Left on a Saturday and came back Sunday. Both times I booked the tickets at the last minute online and had no trouble getting confirmed seats online. Both days I took the first bus out and that is the way to go if you want to avoid traffic. The stop at Bethesda does add about 30 mins to the total ride but that’s where the majority of the passengers got on/​off. Both buses were clean, drivers were courteous and drove carefully. The Toilets were clean when I got on. Power outlets worked. WiFi worked but it was spotty as the bus was moving. That has more to do with the technology than the Bus company. I would definitely take this Bus again.

Took Tripper from NYC to Arlington. I usually take Bolt or mega. Bus was modern, clean, no complaints. And they give you water as well.
The price was $ 40 one way which is why I usually take the others but the bus arrived about 15 min late to Arlington but it was a comfortable ride.

Pretty inconsistent service on both ends. From Arlington to NYC, we got a friendly driver who was incredibly slow. It was a holiday weekend but the trip took seven hours and of course we had no choice in whether we stopped. He decided that we would stop for fifteen mins-​not enough for everyone on bus to get food. Fortunately I did not have to ask him anything because when other passengers did they could not understand the response. The worst part was about thirty minutes out, Ali (I’m assuming his boss) called
to demand that he take a run the following day. The driver flipped out and repeatedly yelled that he could not work and that he had a doctor’s appointment — I think. It was very unsettling because the boss called a second time. After that call, our driver was clearly shaken up and irritated beyond belief. He kept shaking his head and muttering to himself, «too much». Stressing out your driver after a long, traffic filled drive with a full bus. Seems smart. The bus was also uncomfortably cold. On the way back, we were not handed water like in the trip up. The driver opened a dirty cooler and if you were lucky enough to see it, you could take a miniature bottle. The bus was unbearably hot. Passengers asked if something could be done and the driver responded that the ac was on full blast. It felt more like the heat was on full blast. Seems strange for October. He also stated at the beginning that we would not be stopping? Could we make a decision and stick with it. So confusing. The driver was a much better driver until he got involved in a road rage incident with another crazy driver. We were in heavy traffic and our driver decides to honk at the car in front because he felt he needed to close the gap in front of him. This set the nurse guy off who made it his mission to cut us off repeatedly for the next few minutes. It always makes me feel safe when a bus driver starts calling other drivers assholes and rides up the shoulder to pass them. Good times. Even with all that, it was still better than other buses I have taken to NY although pretty sure I won’t use again.

Buses are clean, with comfortable seats, power outlets, complimentary wifi and bottled water. Drivers are courteous. Booking was a breeze and bus stop locations are easy to find. Will definitely use Tripper Bus again in the future.

Gave me all I could expect from a discount bus line: a quiet ride that arrived early, a clean and comfortable seat, water, wifi, and a power outlet. Will take this bus again on my next NY to Arlington trip.

I’ve been using Tripper bus since over a year and am in overall happy. The leg space is much better than with other companies, the service is fast end efficient, the drivers courteous. The internet doesn’t work sometimes and today for some reason the AC was at its lowest, but it was ok. All in all my first choice.

**BE WARNED**
Tripperbus occasionally uses a third party/​cheaper buses. My friends and I did a four day trip to NYC from DC. The bus up there blasted the AC. It was a bit uncomfortable but overall not bad. On the way back is where this service tanked. We got to the bus pickup location and waited by the tripperbus. About 5min before 2pm a lady comes up and informs us this isn’t our bus. Our bus was the one with a cardboard sign labeled Tripperbus in the front window. This bus smelled and NO AC! ZERO!!! It was 81 °F in the bus for the entire 5hr drive. Multiple people asked the driver if he could do something about the AC. He shrugged it off. It was a horrible experience on the way back and My friends and I won’t be using it again. EVER.

Had a 1 hour delay during my trip and the wifi did not work at all. Did not cost much to travel so that was a plus and dropped off right at penn station. However the long delay and the lack of wifi ruined the service for me.

I’ve taken Tripper Bus twice so far and both times had pretty good experiences.
While the prices of the Tripper Bus might be slightly higher than other buses that leave in DC, it’s one of the few that leaves straight from Rosslyn. Since I live close to the bus stop, the small premium is worth it for me.
The first time I went, I left on a Saturday morning and we got to NYC in about 4 hours. The driver was friendly and the ride was pretty smooth. The bathroom appeared clean (although I honestly try to avoid public bathrooms unless absolutely necessary so it’s not like I actually used it). I just read a book, so I can’t speak to the internet connection. I saw a lot of people on their laptops, so it must have been working! The return trip was closer to 5 hours that Sunday, but that’s sort of expected leaving in the afternoon.
The second time I took the bus, it was maybe 20 minutes late but that wasn’t a huge deal. This time I left on a Friday afternoon, so traffic going up was definitely worse than a Saturday morning. It probably took 6.5 hours to get into the city that evening. I assume that’s normal, although I think there was a sports event going on too apparently… someone said that after the fact. Anyways, that really wasn’t something anyone could control, so that aside the ride was pretty normal. I would definitely recommend Tripper Bus if you live in Arlington and don’t want to trek into the city to another bus stop.

I have used Tripper Bus for a few years now and have not had any major mishaps. The drivers are always courteous, friendly, and communicative (and sometimes funny!). The buses are very clean and have trash bags throughout the aisles. The prices are competitive with Bolt and Megabus, and since they have stops in Bethesda and Arlington, you don’t have to deal with the chaos of Union Station (or Port Authority in NYC).
As others have stated, the Bethesda pick-​up/​drop off does add ~45 min to getting to your destination, but the drive through Georgetown is quite scenic and calming coming from NYC.
Customer service is great– I’ve had to change tickets a few times with no hassle. And because I’ve used Tripper so much, I’ve been able to redeem a few free rides.
Wifi is a drag (as on most methods of transportation), but you can get a few emails in.

Taking a Tripper ride for the first time — bus smells like a cesspool & the internet connection doesn’t work. Coach nice, Driver professional but doesn’t compensate for the stench and inability to work or browse.
Stick with Bolt, Greyhound or Megabus.

I took this bus from Rosslyn to NY on Dec 31^st at 6:30 AM
Pros:
Easy location for people in Arlington
The buses are new, seats are comfortable; the bus is clean
You get free water
Free wifi
The driver drive safely and carefully
Cons:
You have to print the ticket; they need to switch to electronic ticketing

If you are looking for a luxurious, cleanly bus, take the Tripper Bus and ask for Larry!!!
We took a tripper bus from NYC to Bethesda Maryland and our driver was AWESOME!!! He had such a great personality and a great sense of humor! We forgot to grab our backpack off the bus when we got dropped off in Bethesda, so we called all night and through the morning and finally got through to an operator who gave us the driver’s phone number. We called him and he gave us his personal address where he kept the bus with our back pack still there! We met him and he have us our luggage and I was so thrilled, I thought our luggage was gone forever. This was truely a Christmas Miracle!!!
I am so thankful, this bus is so nice and the driver was so sweet and caring, his name is Larry! Everyone needs to take this bus as a fast, reliable transportation service!

This was my first trip taking tripper. I usually take vamoose because of the convenient pick up location in Arlington. I was excited to see another bus with a (cheaper) arlington pick up location.
I had a very positive experience. We were able to wait on the bus at the Arlington location prior to departure. The pick up location is right next to an office building on a side street away from traffic. We received a free mini bottle of water when we boarded the bus.
The ride was smooth. I appreciated that the drivers made and effort to avoid traffic and take alternate routes. The only negatives were that the bus on the ride up was SO hot, and the stop in Bethesda made the trip longer than anticipated. I wish tripper provided an option that skipped Bethesda.
The drop off location in NYC has to be the best out there. Although the streets of NYC are always busy, tripper has a semi secluded area behind the post office near penn station.
If you don’t mind a bit longer trip, take tripper for the price and capable drivers.

Good deal for what you pay
I love that they give you water as you get on. We ran a little late though.
The bus was clean, but the heat was cranked up way too high.
Don’t ride hungover or you will annoy your seatmate by having to use the bathroom alot ;)
Downside — I tried to change my ticket back home at 12:34AM day of trip home (Sunday). It was too late online — midnight is the cutoff — so the said to call a certain number. I called multiple times and left a message but got no response. The later buses were full so I ended up having to buy a VAMOOSE bus ticket back home to DC.

Tripper cares about customer service. They credited my trip (for a future Tripper trip, not sure when that will be) and the drivers are always very nice. However, there are a few things that customers should know about before booking with this company.
1) If you book a trip from Rosslyn, be prepared to drive to Bethesda for a second pickup before actually hitting the road. This ride can take upwards to an hour.
2) Tripper always stops at a rest stop (or two) along the way. You can find other busses that take you straight to NYC or at least let’s you vote on whether you’d like to stop along the way, such as Washington Deluxe or DC2NY.
3) Wifi rarely works.
I always appreciate a business that reaches out to customers after a bad experience, but generally Tripper has some kinks they need to work on before they can expect positive reviews across the board. Due to their pickups and frequent stops, they will never get their customers to NYC quickly or efficiently.

If I were to compare Tripper to the various other bus services traveling between NYC and D.C. I’d have to say this one is middle of the road. The one perk about the service is every 6^th trip is free — which is nice if you use it often.
Another plus is stopping at Bethesda and Rosslyn, though I wish they’d stop in Vienna instead.
Bad sides? The drivers of Tripper are probably the meanest I’ve encountered. The folks at DC2NY have way nicer people!