Rosslyn Heights

Wasn’t even able to rent an apartment this place was so horrendous. My roommate and I were trying to rent a 2 bedroom apartment, yet every time we reached out we were told there were none available or that the price had changed (gone up) from the last time we heard. Finally we got so fed up we looked at other buildings in the area. I wouldn’t trust this building seeing as their staff was socially inept and unable to actually give an answer to the simple question of, is an apartment available and for how much.
Stay away.

We lived there for nearly two years and overall it was a good living experience. Leasing staff was friendly though sometimes seemed disorganized, but nothing that makes life hard. First world problems level. Maintenance guys were absolutely fantastic. The prices were great, location was awesome, and I would definitely recommend living here.

I’m shocked that no reviews have yet mentioned the terrible lighting around the property. Since moving here last year I’ve noticed the lack of lighting on the property and it has only gotten worse, with burnt out lights not being replaced. As a result it is quite dark here at night and I do not feel safe walking alone. You would think they might care about the safety of their residents but apparently not. Additionally I think rent here is overpriced especially considering everything in my apartment is extremely outdated – add on to that the $ 100/​month for parking since there is virtually no street parking readily available. The gym is also very mediocre with machines often broken and missing weights. Besides the location and the fact that they are pet friendly, I can’t find much to recommend about this place.

If you love being pushed around by a large corporation, you’ll love living with them too!
These guys will smile and shake your hand as you move out and then sue you three weeks later.
The gym, among many other things is outdated and most things that are supposed to work hardly do such as many locks, the common room TVs, intercoms etc.
Ask the managers to do something simple for you, like give you a key and then expect to ask them 3 times before they take a week to do it.
And google the pictures of mice living under the bathtub. its real.

Rosslyn heights is a great apartment community and located perfectly from dc area. It’s self sustained and service and maintenance is good too. Staff are respectful and attentive. I stayed there 3 years and unfortunately it’s getting expensive. It’s also surrounded with trails and great for bikers and joggers. Would definitely recommend to friends and family.

I just moved out after a couple of years of living at Rosslyn Heights Apartment. As a renter it is very important to me to receive responsive /​timely service from the leasing office/​maintenance, if this is not a huge issue for you I encourage you to move in. It is set in a prime location with convenient amenities in the summer time. Other than that my experience working with the leasing office was painful and expensive.
To start you are lucky if someone answers/​returns a call or email. When you stop in you may be told one thing but get charged or told something different down the line with no accountability. Make sure you read your contract because the second you put the notice in that you are moving they will start to parade people through you apartment with little to no notice, per the terms of your contract this is permitable.
The icing to the cake was when we put our notice in, which per the contract should be at least 60 days, at 53 days out we were charged the pro-​rated market price of our apartment for those last few days. It felt as though every day we came home and a new notice was on our door about someone being walked through, contractors coming in to renovate, and fees that we had no idea about until that moment. Being as we have always paid our rent on time, been good citizens in the community and gone with everything else that the office has asked of us, I was not shocked at the nickel/​diming fees that were being thrown at us before we left but I expected more.
I left Rosslyn Heights Apartment complex feeling angry and disappointed that they made our last 60 days especially stressful on top of the move and job transitions that my military family were going through. Good luck to you with your experience with them… they need a new team in that office.
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Incompetence all around. Had to pay for parking on numerous occasions. Shit management. Did not give us proper notice. Management is very unintelligent. Lost mail a number of times. Some ants in the Spring. Absolute shit.

I never thought I would rent an apartment for more than two years, but if I’m going to rent, it’s going to be at Rosslyn Heights. We thought after two years we would move out and buy a place, but what you get for the cost of rent, it was worth it to stay. It’s not just an apartment complex, it’s a community.
Top EIGHT GREAT things about Rosslyn Heights
1. The helpful and friendly staff — from the manager who sets a high quality standard, to the staff that makes repairs, and those who keep the buildings clean
2. The feeling of community — the people, the layout of the buildings, and the outdoor space in and around the complex
3. The cost of square foot + balcony — including massive closets!
4. PETS!
5. Prompt response on maintenance issues — I put my request in on the way to work and it’s done before I come home
6. Location — Rosslyn double line or Courthouse metro in 8 minutes, and its right next to rt. 66 (and I haven’t even brought up everything within walking distance)
7. Two pools — one that gets shade and one that’s all sun
8. Affordable garage parking
It took months to apartment hunt, it’s stressful! Save yourself time and see Rosslyn Heights for yourself.

I live in Rosslyn Heights and today while walking by the office a prospective tenant stopped me. He asked,“Do you live here? Do you like it?”, «Yes» I said. «I like it very much.» He responded, «No one ever takes the time to put good reviews online.» So, I decided to write a review noting the positive stuff people overlook at Rosslyn Heights.
First and foremost — the staff. They are super friendly, helpful and I’m pretty sure the sleep under their desks in the office because they’ve always been there anytime I call.
It’s clean. I’ve visited some of my friends in their apartments all around DC and Arlington and Rosslyn Heights is by far the cleanest around. They regularly remove trash from the premises and are always sweeping and cleaning the common areas.
Pets! Yes, pets! Pets are an important part of my family and the folks here at Rosslyn Heights get that. Pets allowed! I think all the tenants with pets are thankful for the pet policy here and take cleaning up after their pets seriously. I’ve never stepped in any … Nothing smells funny and I never hear any barking. Responsible pet owners live here and appreciate it.
Square footage/​closet space — you can get a lot more for your money here. Friends are always amazed by the amount of storage space I have. I dare say they are a little jealous. And I pay a lot less than they do up in Ballston or Clarendon.
Location — living along the orange line is great. Lots of great restaurants and shopping. Easy access to DC via metro. Walking distance to Georgetown. I can easily walk to meet friends in Clarendon for drinks or shopping. But once I’m home I’m not in the thick of it all. Rents are reasonable. I really feel like I get more bang for my buck.
I have a garage parking spot, granite counter tops, stainless steel appliances, a dishwasher, washer/​dryer in my apartment and a balcony for a little private outdoor space all for a reasonable rent in a great location. Rosslyn Heights rocks!

I’ve lived here for over 18 months and I am indifferent to this place really. It has its ups and downs, just like any living situation would. The office staff is usually friendly, the maintenance staff could be a little more prompt (we went over a month without a working washing machine) but what do you expect when they are thousands of people living in this development. The only real issue I have is parking, there are technically no guest spots, or you have to pay $ 5 to «rent» one, which is BS if you ask me, you’ll have better luck just circling around looking for street spots.
So like I said the place is ok nothing really that great but also nothing really that wrong with it

HORRIBLE. Bed bugs. Water leaks. Management that does not take the problems seriously. Significant rent increases each year. Do not live here.

I lived at Rosslyn Heights for over a year and recently moved to another building in the area. Generally I would describe the building as meeting the requirement of being in Arlington, near a metro and larger than a shoebox for under $ 2K a month (for a 1BR).
There are definitely better places that can be found if you have the time to look, which I did not when I moved to the area. So for someone who needs to find a place quickly I would recommend looking at a short term lease.
Otherwise the «amenities» are not much to speak of. Equipment in the gym is often broken, free weights seems to disappear regularly and the gym itself is tiny. There are two small pools at the complex, not much more than a place to suntan. Unfortunately the lifeguards were not terribly pleasant. We found that the pool was busy when it first opened and then largely empty as the season went on.
Major upside to the complex is that they allow dogs. So if you have a dog, you’re unlikely to find too many places nicer that will let you have the pet. If you don’t have a dog, you’re going to see and smell quite a few of them when you live there.
Would I recommend living here to a friend? No.
If a friend was moving to the area from out of town and needed to find a place to live quickly, would I recommend Rosslyn Heights? Maybe.

I have lived here for 2 years kinda just by «default». I’m just too lazy to move somewhere else. The apartments are just OK, the service is fairly good; the biggest complain I have is that sometimes they loose packages at the office, but they find them after some search. It is overpriced, you can get more bang for your buck in Rosslyn, so I’m in the market to move somewhere else.
Management is pretty dumb because instead of keeping their current tenants by keeping the same price of maybe raising it fairly (around rate of inflation), they decide to raise the rent by 10%+ year over year, meanwhile offering really low move in specials. I got an MBA so I know this is just terrible management, and honestly it’s just lack of common sense.

I like my apartment unit’s view, the amount of living room space, and having a W&D in unit very much. However the unit is not in the best shape, maintenance is hit or miss, and I dread having to deal with the leasing office. I have lived here for two years, and both years the time close to when my lease was about to be up have been torture. Last year, my roommate and I were looking for other places in the area but were fairly limited due to having a large dog. We asked the rental office if we could have a little more time to look around before letting them know, ie something like 45 days notice instead of 2 months. We signed a notice to vacate that said that we had discussed this issue with the leasing office and would make a final decision shortly. We were even considering moving into a slightly less expensive unit in the building when another agent leased our apartment out from under us. There were several headache-​inducing days going back and forth between the leasing agents and the property manager who clearly do not communicate between each other before we finally got the right back to continue living in our unit as promised. This year, we knew that we would be leaving the building because I am leaving DC. We got a letter from them saying that we had 30 days to decide before we would start being charged month-​to-​month rent. The letter did not mention that we had to give 60 days notice before we would start to be held liable for additional rent. We ended up letting them know 50 days before the end date of our lease, so they are currently holding us responsible for 10 days of rent past our move-​out date on a technicality. They are completely inflexible on this unfair point and have failed at numerous efforts to «help us out» by finding a tenant to take over our unit (which funnily enough wasn’t a problem for them last year when we were trying to stay), which only prolongs our uncertainty of our actual move-​out date, to the point of being totally stressful and ridiculous. Don’t expect any sympathy – they will exploit you to the extent possible and have probably glommed this extra money out of several previous residents due to their deceptive move-​out letter and lack of courteous reminders about the 60-​day notice.
As further proof that the office is totally unorganized, they assigned my parking spot to another tenant because they apparently forgot what the additional $ 105 a month I was paying them was for and had no record that I parked in that spot. Shortly after these frustrating few days of having to find street parking, they conducted a «parking audit» essentially asking residents to kindly inform them which spots the leasing office had assigned them, since they hadn’t been keeping track. When I initially requested a parking spot, it was clear that their internal system was totally unorganized. Since I did not want to wait on the waitlist for several months for no reason, I ended up spying on a few spots, determining no one parked in them, and demanded they either give one to me or tell me who was using them.
As for maintenance, the staff is usually quick to respond, but there are problems with the units. I bake frequently, and our oven’s temperature is completely unpredictable. The entire kitchen is not level, which I suspected after several uneven baking projects and confirmed by setting a batter-​filled round cake pan on the kitchen counter and measuring 1.5cm depth on one side and 1.7cm at the other. Each spring we were here, our air conditioning has not functioned until maintenance took several trips to our apartment, which is a rude surprise on a hot day. The cabinets in our kitchen are fairly decrepit and poorly constructed. After finding black mold in my bedroom closet, maintenance simply painted over the walls instead of cleaning the carpet at all. It ate through two pairs of shoes in the back of my closet before I found it, which is upsetting considering the fact that we could have been warned about it earlier since our neighbors above us told us that they had a matching stain in the bottom of their closet.
As for the neighbors, we have met one or two friendly ones because they own dogs, but everyone else is anti-​social. The condo community adjacent to Rosslyn Heights is even worse in that regard and keeps posting up «no trespassing» signs on paths and grassy areas that were presented to us as neighborhood attractions. The business café is nothing more than a small room with a coffee maker and a wireless internet connection that most people use to get to the pool. Both pools are miniscule and only fit for teaching toddlers how to swim and giving sunbathers an excuse to tan by them. The gym is miniscule. Overall, it was fine to live here but if we had not had a large dog, there are much better deals available for less of a headache.