Rapha Clinic

What a joke.
The stars are for the front desk staff – she was helpful, professional and courteous. That said, I went in for neck and back pain. My appointment was at 4:45…I was not seen until 5:20. I told them I had an appointment at 6 for massage therapy and didn’t realize I would be kept waiting so long. After reviewing my file and feeling my back, I was assessed with trigger points/​muscle issues plus some possible spinal issues. Gee, thanks. That’s why I scheduled an appointment with you followed by a massage. He explained that my other conditions could be treated with acupuncture, but not my neck/​back pain… uhhhh I’m not here for you to check out my anxiety sir. Just the physical pain, thanks. He explained that I could have a laser treatment to effectively remove my knots (because the massage wouldn’t be sufficient). I asked about just having an adjustment done (which is exactly why I had scheduled the appointment and why I was there.) He responded that they don’t do that without X-​rays first, but that they don’t do X-​rays in-​house. That they never do any adjustments without X-​rays. So I just paid $ 75 to be told he can’t do anything until I see a primary care physician to prescribe the X-​rays. Come again? And why can’t a chiropractor do his job? This is my third one and the first to deny doing an adjustment.
It’s a real shame that lawsuits and insurance companies have made it nothing short of impossible to get treated.
What a joke. Still in pain. Thanks but no thanks.

Really professional, polite, and knowledgeable. I was thoroughly impressed by their services and and treatment. I felt better in a few weeks. Highly recommended. Would go back again!
I’m also confused by that 1-​star review. I had nowhere near the experience that person did. Perhaps it was the wrong office or something. I’ve also recommended this place to others.

Rapha clinic has changed my life for the better! Dr, Lee & Dr. Alvardo have been outstanding, professional, considerate and comforting. Ive been going weekly for over 6 months and it has allowed me a more active productive life, I am grateful. The clinic has easy access via car and metro, Ive used both.
I was encouraged to consider my diet, have been able to sit and discuss any concerns or fears regarding my diagnosis and look forward to an hour of relaxation and support, I feel great!
Im not sure what happened with the last reviewer, sounds very unlike the office I go to regularly. Ive recommended this place to multiple friends and all have started and love it as well.

I have waited to write this review to move and change my number… that being said, I know the owner & «doctors» at Rapha review Unilocal all the time, as it’s obvious from the filtered and removed reviews, so please do not contact me through Unilocal.
I went to the Rapha Clinic because I believe in alternative medicine. I do. Acupuncture and holistic medicine has worked for me in the past and I wanted to continue on that path as I quit smoking. I could quit smoking on my own but the physical pains your body goes through are not nice. You are tense = muscles tense = headaches, neck aches, backaches, etc. Seriously… going from one and a half packs a day to nothing sends your body into shock. You get tired, swollen, tired, tired, OH AND DID I MENTION TIRED?!
Anyway, I found Rapha through my insurance carrier. I called around to different places but the receptionist here told me that the Rapha clinic believed in alternative medicine so I went in for acupuncture.
Before you can see the acupuncturist (note, the acupuncturist here is awesome — Miss Lee) you have to see «Doctor» Cassias. He is personable, at first, but he will soon weird you out to none other. As I mentioned above, I had neck pain which caused headaches and I was chronically exhausted. He began poking me — here, there, EVERYWHERE then proceeded to tell me I had a weak right ovary. Ok… whatevers. I can talk to the Asian acupuncturist to deal with it. But nope, HE (not the acupuncturist) took care of it. He began massaging me on my hip bone at my panty line. I thought this was weird but he seriously had be convinced that the weak ovary was connected to fatigue. Alternative medicine is odd, so I let it slide.
I came back (because I totally adored the acupuncturist) and «Doctor» Cassias did this magic trick where he put splenda (fake sugar) in my right hand and real sugar in my left. Magically the splenda hand could be pushed down but the left hand with the sugar did not. I soon found out this is a hoax and it is not connected to your energy level at all *at this point, you are all thinking I am a fucking moron for believing this person, aren’t you?* Dude then began to take this massager to my breastbone. He said this will loosen up my neck muscles. A vibrator on my breastbone. Got-​it. I also got a vibrator massager to my stomach.
Ok, enough. I was completed weirded out, felt violated, and didn’t believe anything this guy did. I decided to never go back. A week later I got my explanation of benefits from my insurance company denying all of my treatments. I called his office to ask WTF and they said they put in the wrong codes. Ok, this happens. But then, I called my insurance carrier to ask what codes they put and they put «infrared laser treatment» and «psychosis treatment» WHAT. THE. FUCK. I never dealt with a laser ever and my psychosis treatment, um, this is a chiropractor, not a shrink.
So, I do not recommend this place at all, to anyone, unless you are desperate and willing to try the most random shit evers to cure your ailments. I felt completed violated (which if you know me, is hard to do) after my visits here. I do miss the acupuncturists but overall, I couldn’t deal with having to see «Doctor» Cassias. Draw your own conclusions but don’t say I didn’t warn you.
Edit: 10.11.2015 — I totally forgot that gmail allows me to save every single email thru the archive process and found the email I wrote to the clinic giving my grievances. I emailed the front desk directly
if this is not your email address then I will happily remove my review. Until then, my complain stands that Dr. Cassis took a large massage didlo to my breasts. Check your emails.