Pham’s Car Care Center, Inc

phams is the best and most honest car service repair shop I have ever used. They are quick and super friendly too. I would highly recommend them to anyone.

Highly recommended! Pham’s is a trustworthy Family business known for providing reliable and friendly service. I never felt that I was being pressured into unnecessary repairs. They are super friendly, trustworthy, and keep you well informed on what is happening with your vehicle. It is the best independent service station I have ever come across.

I’ve known Pham’s Car Care since my first car back in the 90s. They are reliable, reasonable, and friendly too.

My very first time here, they were honest enough to not charge me and tell me I should wait another 3 days so my registration would be good for 12 and not just 11 months. Thanks. Because of that, I went back and had my smog inspection done there. It was completed very quickly and they filled the air in my tires because I asked. Very reasonable, but BRING CASH for smog-​inspection/​registration.

You definitely need to take your vehicle here! They are a family run business you can trust. I had a couple issues with my SUV that I had to have fixed so I could register my SUV in Virginia. I had a slow gas leak that was keeping my engine light on and wouldn’t let me pass inspection unless fixed.
They started off trying to fix the issue by replacing the gas cap hoping that would solve the problem and I would leave out of their with not to much damage to my wallet. Unfortunately that didn’t solve the issue, and they had to proceed with a full test to find where the gas leak was coming from. For me though it was nice to know they tried to diagnose the problem on the inexpensive side first before proceeding with the full blown test. After doing the test they were able to find the gas leak and they fixed it right away. They also cut me a break on the labor charge since it was going to cost me more then they I initially expected
While they had my car they noticed that the battery was very low and the terminals were corroded. They asked me if I wanted to replace the battery and I said sure, and in the processes they noticed I had a ground wire that wasn’t connected correctly and they fixed it FREE of charge. What happen next would wind up saving me a ton of money in the long run.
I had a side issue that my odometer wasn’t working and I had told Thy that I had gotten quotes from another auto service company where I used to live that they would have to replace the whole instrument cluster display and have to keep my SUV for several days because they would have to remove the current instrument display, return it to the dealer and replace it with a new one. Which they explained was a policy to prevent odometer fraud, and would have cost me about $ 500.
Well to my delight when Pham’s fixed the ground wire my odometer reading was fixed and I found out for the first time what the actual mileage was on my SUV. This was AWESOME because now I wouldn’t have to register my vehicle in Virginia not knowing what the actual mileage which is permanent once they enter it into the database at the VA DMV,
This simple fix and great detective work by Pham’s would definitely help with the resell value when ever I sell my SUV in the future.
You would think the great service stopped there, but it didn’t. I had rented a car for a day in anticipation of my SUV having to be there at least a day or two.
Well, I had my rent a car towed the night before and Thy felt so bad that she let me borrow her own vehicle until the car was fixed so that wouldn’t happen to me again.
Overall my experience at Pham’s was wonderful! They treated me like part of their family in more ways than one :) and they communicated with me very thoroughly every step of the way until I was satisfied with the results.
I would recommend bringing your vehicle to Pham’s for anything you need done. They are certainly well qualified and well versed in delivery exceptional customer service!

Highly recommended! Surprisingly Arlington has a number of car repair shops that are sketchy or a rip off. Phams however is different. I’ve been coming here for years and am finally getting around to writing a review. It is a family run business that’s been doing work for probably 25 years or more. The biggest reason I recommend this place is because they are honest and helpful.
The last time I was there for an oil change the owner found I had a bad filter of some sort (I can’t for the life of me remember which part) and when I picked it up he told me he had replaced it free of charge, and most places would have overcharged me for the part and labor. The part wasn’t super expensive and I’m sure they don’t always do things for free, but the fact that just helped me out for being a good customer was awesome. There are a number of other small things they’ve done for me as favors as well as serious work on my car. They also do emissions and safety, so it’s super convenient.
They will not tell you you need a part or repair on something you do not just to get money. When you find an honest place you stay there. I’ve since moved to Maryland and just drove 1.5 hours to get my car checked by phams before a cross country drive. They finished an oil change, tire rotation, and the usual checks in about an hour, very fast and totally worth the drive.
Definitely go heres, it’s the best place in Arlington hands down.

Phams is where I get all my car stuff done — and has been for years. I trust their work, I like that they are a family run business and their location is super convenient. They go the extra mile to provide great service including good communication about status and challenges. They’ve always taken good care of me and my cars including again this week. Thanks T, Michael and Kyle!

Although the car lot was packed, the wonderful staff still took my car in and had it serviced in an hour. Very professional and accomodating — so happy to have this level of service in the neighborhood!

Pham’s Car Care Center is my go to auto repair shop for one primary reason: they are trust worthy — this quality is is very short supply amongst repair shops. Their service is quality and is provided at a reasonable price. They will provide common sense recommendations on service and repair, including those they themselves do not offer. This small business is built on the foundations of honesty and skill. I can’t recommend Pham’s enough.

This place is amazing! It’s even better for me because this place in near my work so I can drop my car there in the morning and get the car at the end of the day. They are also walking distance from the Metro (Virginia Square). So convenient.
They treat you like family in this place. They are very upfront on what needs to be repaired with my car. I even had a chance to see the broken part before they start the work. The price is reasonable for the great service that they do.
I definitely will recommend this place to my friends and family.

I live in Alexandria. but work in Arlington. I’ve been needing to get an emissions test done, but all the places close before I can get off of work so I looked up areas to get it done closer to work and found Pham’s. I was literally in and out in about 15 minutes. I totally appreciate how cognizant they are of the importance of people’s time as I had to try to pick up lunch and rush back for a work meeting within 40 minutes. The only downside was that they only take cash for an emissions test, but Pham suggested making a purchase at the Giant across the street to get cash back. Great recommendation as I was able to pick up lunch and walk back in time for him to ring me up. Thanks Pham!

My boyfriend and I always go to Pham’s When our cars need some TLC and I can’t believe I haven’t written a Unilocal review yet. I was just here this morning for an oil change and as usual everyone here was cool and welcoming. I highly recommend this place. This is the only place we trust with our cars. Great service!

So thankful to have found such a great place to take my car for service. The staff is incredibly helpful and responsive, and I have consistently received better quotes than at my dealerships. What’s more, they have been upfront when I don’t need to make repairs, and have let me know when expected maintenance is on the horizon.

My vehicle has been visiting Pham Car Care for routine maintenance and repairs for about seven years, and I couldn’t be more pleased with the service I have received.
When I have had a question about why something needed to be repaired or replaced, the techs have thoroughly — and patiently — explained the «why.» As a normal part of their service on oil changes, they do a multi-​point preventive inspection on the rest of the vehicle.
«Two thumbs up» to the Pham crew !!

It is hard to find a car shop you can trust… You always feel like u are being robbed. Not at pham’s car care! You go in there feeling the family vibe due to the fact that it’s family run place. I always know that I am being taken care of with love. The Pham family would never rip anyone off. They are the best. I love all of them. Thy, Michael, Kyle and Mr&Mrs. PHAM!!!

Phams is awesome! Chi at the front desk kept me informed the whole time by phone about what was going on, what needed to be done and the prices of everything. She’s great! It’s hard being in a new place and not knowing where to take your car for service and not get taken advantage of. So glad I found phams, I plan on bringing all my car needs here!

In and out in less than 20 minutes for an emissions test. It cost $ 28 (and we just moved here so we’re not too sure if that’s average). Overall really good experience in a convenient location.
Notes: easy to find, parking lot available, walk-​ins only.

We are a military family that moved to the area in 2009. Our big family has six cars and they have all been serviced by Phams. We apreciate their straight forward quotes and their work ethic. We relied on Phams to give quick service and they were flexible with our sometimes hetic drop off and pick up schedule. Thanks Phams!

I drive a BMW 330i (ZHP), and it’s very hard to find a reliable shop that knows my car inside out. I’ve used a few so-​called BMW «experts» in the past, but the service was below my expectations. My BMW had a faulty headlamp ballast that I couldn’t fix myself. I had a good experience with Pham’s last year when they fixed my Honda, so I decided to take my BMW in for a quick consultation. I was pleasantly surprised at Michael’s knowledge of my car, and his assessment of the problem was right on.
Now I did end up spending a little more than I had expected, but you have to understand that not all mechanics out there are trying to get your money. If a mechanic recommends a preventive maintenance or repair, its mostly in your car’s best interests, you have to use your own judgement with each shop though. In my case, although the problem was specifically with the ballast, Michael also recommended that I replace two other corroded parts. I was happy to spend the extra money now as it would save me the time, money and headache to replace the entire headlamp assembly in the future.
Michael and Thy took excellent care of my BMW! They run a fair and efficient small shop and have never tried to have me spend more than necessary to properly maintain my car (s). I know I’ll never return to a BMW stealership for service as long as I’m in the area.

This place is great. The staff were very friendly and knowledgable which made me feel comfortable. It’s a family business that’s keeping their customers happy by doing phenomenal work.
When my car was on it’s last legs, I went to Pham’s a few times and every time they were on point. They were always professional and polite as they speedily fixed the issues my car would be suffering on that occasion. Unfortunately, my old car continued to developing new problems so they recommended that I retire the old girl and get a new one. I appreciated their candor and have since acquired a new car. Now I only need to see them for regular oil changes.