Pet Supermarket

I had visited a restaurant nearby and just saw this store while sitting at the light. Decided to stop in and just see what they had. I was in and out pretty quick. Stopped and looked at the animals in the front then went straight to the Hermit Crab section. Was looking for a bigger shell for my daughters Crab and they had an ok selection. She settled on one and we paid and split. The girl @ the front was very helpful in finding the section for me when we first entered and was very friendly. Other then that she wasn’t knowledgeable about Hermit Crabs. They did have couple colors of sand and some peat moss to mix with it which I hadn’t seen before but I am new to Hermit Crabs.
Sounds like they have a Vet come every Sunday to give shots and stuff there was a line for it, so must be a pretty popular thing.

This was my second time visiting this location. The first time was about a month ago. I am very loyal shopper to Petsmart but they were out of my cat food so I decided to try this place, and like I said today was my second visit. The first visit was wonderful. The employees and manager was very helpful. Can’t remember their names but it was all male employees there. I was very pleased so I decided to come back there this evening. Well that was a huge mistake. It was about 6 pm when I arrived and when I walked in no one was around to
Greet me. I did remember where I was guided last time to get my brand of cat food so not a big deal there. After grabbing my food I decided to do a little browsing in the store. And while doing so a couple of the employees began to appear yet still not greeting me or asking me anything. They all just seemed more concerned with gossiping and talking amongst each other. I then proceeded to the checkout and the two girls still were just interested one another and acted like my business was a burden when I asked about the VIP program. That was my breaking point and then asked to speak with the manager and they said they were both the managers I just couldn’t believe it. I really hope some one of importance reads this and grasps that this store has some very incompetent «girls «as managers. They care more about talking bad about others, cussing, wanting to go smoke when already smelling like smoke and complaining from what I saw. I’m not very big on this whole Unilocal thing, and only write a review if it’s a really good one, but this was so unprofessional I had to let it be seen. To say the least I won’t be coming back to this store. I don’t feel comforabe giving my money to a business that puts their reputation in the hands of the «girls «I saw today. What a shame too cause my first visit was amazing and pleasantful with the two male employees. At least you have a couple people caring about their. job.

I have seen Pet Supermarkets around in other places so when I got a coupon sheet in the mail I decided to check out the Fielder location after it first opened. Before then, I had been buying my cat food at Petco (which is, frankly, closer) or Petsmart but I like Pet Supermarket better. Unlike Petsmart, their store is small enough so I can just pop in and grab what I need instead of walking all the way to the back of the store to get the cat food. They are also the only store I have been able to find that sells the Evo 95% meat canned food that I am currently feeding my cats. They have a wide variety of cat items for such a smaller store and I like how they offer to carry heavy things to the car for you. The staff is friendly and I can always find someone to help if I have any questions.
Pet Supermarket is also very good about sending coupons in both the mail and email. I get several a month and it helps a lot. If you buy food by the bag or case, you get the 10^th free as well. I just wish they sold my cats’ food by the case!
They do their cat adoptions through the city shelter and that process was quick and easy. I had wanted to get a younger cat that would be friendly toward my young son and ended up getting two because they were running a special on black cats since they’re harder to adopt out. They’re brothers and my son absolutely loves them. I like how Pet Supermarket helps give the shelter cats a chance.

I drove by this Pet Supermarket multiple times before I finally decided to stop in and I’m so glad I did. I love this place. It’s not anything super phenomenal or extravagant… the size is somewhere between a PetCo and a PetSmart, but I think the prices are better, and you can find so many coupons on their website!
There was plenty of staff available if I’d needed help. I feel like typically at pet stores, there are only one or two people working and they get easily overwhelmed. If you’re picking out a cat tower, a giant dog bed, an actual animal, or a really heavy container of kitty-​litter, you’re gonna need assistance for more than just the check-​out process. The folks here were all young and friendly. One employee was taking turns petting all of the cats up for adoption, which made me super happy. I hate seeing any animals in cages, even though I know that stores like Pet Supermarket are trying hard to find them homes. Please, please ADOPT your next pet, people.
This location is really organized, clean, and definitely easy to navigate. I headed to the cat section for litter and a few toys. I love to pick out anything that contains catnip since my cats go nuts for it. They’ve been enjoying their gifts!
You’ll find all the variety of food you need here, whether you stick with the basic Purina or you feed your animals something gluten-​free and organic. They don’t have a ton of animals in here up for adoption, only a few at a time. I saw 3 cats, two rabbits, a few ferrets, and birds. I wish I could take them all home with me :(